Nutter James B & Company

★★★☆☆
39.0519 -94.5893
Map and Directions to James B Nutter & Co

816-531-2345

4153 Broadway St

Kansas City, MO

64111-2694

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About Nutter James B & Company

Details
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
3.0 10
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Reviews 1 - 10 of 10.
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This company has a heart. They care about their customers. When searching for my new home, they pre-qualified me. It was fast and painless. Best of all I did not have to deal with a bunch of email exchanges or voice mails. They saw me as a valued customer. Thank you James B. Nutter and Company.

5
★★★★★

This company has a heart. They care about their customers. When searching for my new home, they pre-qualified me. It was fast and painless. Best of all I did not have to deal with a bunch of email exchanges or voice mails. They saw me as a valued customer. Thank you James B. Nutter and Company.

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.

Refinanced roughly a year ago from a VA loan to James B Nutter after receiving an advertisement in the mail. The offer seemed to good to be true so I checked them out through BBB, and my attorney. All is will so far. One complaint is that the website for online bill pay does not have ANY information on your loan. I would like their website updated to reflect current balances, payments made, next payments due, etc. Most banks adhere to this type of transparency and I'm not sure I would have refinanced with JBN had I known how they operated on the internet.

4
★★★★☆

Refinanced roughly a year ago from a VA loan to James B Nutter after receiving an advertisement in the mail. The offer seemed to good to be true so I checked them out through BBB, and my attorney. All is will so far. One complaint is that the website for online bill pay does not have ANY information on your loan. I would like their website updated to reflect current balances, payments made, next payments due, etc. Most banks adhere to this type of transparency and I'm not sure I would have refinanced with JBN had I known how they operated on the internet.

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My friend spent 6 months to assume a loan held by them. Communication was non-existent and no writen corrrespondence was ever received nor were phone calls returned. Individual had A+ credit and could have gone anywhere else and been treated like a human being. Their customer service apparently does not apply to new or prospective clients.

1
★☆☆☆☆

My friend spent 6 months to assume a loan held by them. Communication was non-existent and no writen corrrespondence was ever received nor were phone calls returned. Individual had A+ credit and could have gone anywhere else and been treated like a human being. Their customer service apparently does not apply to new or prospective clients.

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A customer in Greensville, SC wrote "Thank you, to the young Lady, I talked to on the phone, she was very nice and helpful in answering my questions."

5
★★★★★

A customer in Greensville, SC wrote "Thank you, to the young Lady, I talked to on the phone, she was very nice and helpful in answering my questions."

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Insurance Agent wrote the following "Just spoke with one of your employees, regarding a change to one of my client's premium. Wanted to let you know this employee was extremely pleasant and helpful. I speak with a log of mortgage companies and it is rare that I get the attention and cheerful attitude that this employee projected. I know it may be unusual to get feedback on this, and it is also unusual for me to give it, but I just felt compelled after hanging up to let you know what a fine job you and your staff are doing ....."

5
★★★★★

Insurance Agent wrote the following "Just spoke with one of your employees, regarding a change to one of my client's premium. Wanted to let you know this employee was extremely pleasant and helpful. I speak with a log of mortgage companies and it is rare that I get the attention and cheerful attitude that this employee projected. I know it may be unusual to get feedback on this, and it is also unusual for me to give it, but I just felt compelled after hanging up to let you know what a fine job you and your staff are doing ....."

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Great Mortgage company, very friendly, great customer service. You get to speak to an actual person. No voice mail. Will work with you when you are behind on payments.

5
★★★★★

Great Mortgage company, very friendly, great customer service. You get to speak to an actual person. No voice mail. Will work with you when you are behind on payments.

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James B. Nutter, strange name, great mortgage company. Nutter is a no nonsense mortgage company. They offer a selection of loans where they do not charge ANY closing fees. They are headquartered, and have their only office, in KC, and keep good old fashion Heartland values. We received an excellent rate on our mortgage, the staff was easy going and easy to deal with, and they offer their services to people outside KC, too. You won't find a better deal anywhere else.

4
★★★★☆

James B. Nutter, strange name, great mortgage company. Nutter is a no nonsense mortgage company. They offer a selection of loans where they do not charge ANY closing fees. They are headquartered, and have their only office, in KC, and keep good old fashion Heartland values. We received an excellent rate on our mortgage, the staff was easy going and easy to deal with, and they offer their services to people outside KC, too. You won't find a better deal anywhere else.

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Latest reviews from Citysearch.

.

This company has a heart. They care about their customers. When searching for my new home, they pre-qualified me. It was fast and painless. Best of all I did not have to deal with a bunch of email exchanges or voice mails. They saw me

6

This company has a heart. They care about their customers. When searching for my new home, they pre-qualified me. It was fast and painless. Best of all I did not have to deal with a bunch of email exchanges or voice mails. They saw me

.

These people are ridiculous. For the longest time, they couldn't even take a payment over the phone, we had to mail a check in. They don't do bi-weekly payments, (which my prior mortgage company did) they don't take partial payments. (Again, my prior mortgage company did) Now that I'm trying to get caught up on my payment which I missed last month, (due to a low commission check) they will not take my payment over the phone, unless I pay both last month, and this month at the same time. I explained to them that I will pay this month in 7 more days, she stated, that I would have to wait until I could pay both payments over the phone. It's ludicrous, a waste of my time, and every time I call them, its something else. Always a major inconvenience with these people. As soon as I get my credit situated, I plan to refinance with another Mortgage company that can help me on MY terms, not theirs. Sad thing is, my previous mortgage was a much better mortgage company to deal with, and I only left them to get a 1% lower APR with James B Nutter, and it was NOT worth it. Lesson learned. Keep looking, don't waste your time with these people.

1
★☆☆☆☆

These people are ridiculous. For the longest time, they couldn't even take a payment over the phone, we had to mail a check in. They don't do bi-weekly payments, (which my prior mortgage company did) they don't take partial payments. (Again, my prior mortgage company did) Now that I'm trying to get caught up on my payment which I missed last month, (due to a low commission check) they will not take my payment over the phone, unless I pay both last month, and this month at the same time. I explained to them that I will pay this month in 7 more days, she stated, that I would have to wait until I could pay both payments over the phone. It's ludicrous, a waste of my time, and every time I call them, its something else. Always a major inconvenience with these people. As soon as I get my credit situated, I plan to refinance with another Mortgage company that can help me on MY terms, not theirs. Sad thing is, my previous mortgage was a much better mortgage company to deal with, and I only left them to get a 1% lower APR with James B Nutter, and it was NOT worth it. Lesson learned. Keep looking, don't waste your time with these people.

.

The worst customer service I have ever experienced. I called them and let them know my job ended and that I was going to have problems, and they told me they couldn't help me until I was 3 months late on my mortgage. They are very old school. They call from call blocked phones. It was the worst experience I have ever had with a mortgage company. They offered me nothing constructive, only headaches. Customer no service. Run, Run while you can..

1
★☆☆☆☆

The worst customer service I have ever experienced. I called them and let them know my job ended and that I was going to have problems, and they told me they couldn't help me until I was 3 months late on my mortgage. They are very old school. They call from call blocked phones. It was the worst experience I have ever had with a mortgage company. They offered me nothing constructive, only headaches. Customer no service. Run, Run while you can..

Pros: Good Rates.

Cons: Everything else.

Message from Nutter James B & Company

Come On Home To The Family-Owned Nationally Recognized Mortgage Lender That's Been Helping American Families With Great Mortgage Rates - And No "Junk Fees".


  • Conventional

  • Real Estate

  • Residential

  • Residential Services

Provided_by_yp_88_25

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