Buckle

★★★★☆
  • 2825 S Glenstone Ave P9

    Springfield, MO 65804

    Map & Directions
  • 417-882-8085

About Buckle

Hours
Sun 12pm-6pm, Mon-Sat 10am-9pm
4.0 2
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The service in this store is excellent! Other stores could learn a few things about customer service from the Buckle. I've shopped at other stores in the mall (Dillards) who sell some of the same clothing. Each and every time I shopped at their store, I was ignored by their employees while looking for jeans. Not one of them offered to help me. I could understand if they were busy, but they were just standing around the register talking about what they were going to have for dinner, or what they were doing after work. It was very frustrating. Then, if I did find something on my own, they were all over me at the register. I'm guessing they're on commision, and if so, they didn't earn it. I don't even bother to shop there anymore. When I shop at the Buckle, I'm always greeted by a friendly associate who's willing to help me for as long as I need them. And even if I don't find what I need, I'm always thanked for coming in. You just don't see that kind of customer service very often anymore.

5
★★★★★

The service in this store is excellent! Other stores could learn a few things about customer service from the Buckle. I've shopped at other stores in the mall (Dillards) who sell some of the same clothing. Each and every time I shopped at their store, I was ignored by their employees while looking for jeans. Not one of them offered to help me. I could understand if they were busy, but they were just standing around the register talking about what they were going to have for dinner, or what they were doing after work. It was very frustrating. Then, if I did find something on my own, they were all over me at the register. I'm guessing they're on commision, and if so, they didn't earn it. I don't even bother to shop there anymore. When I shop at the Buckle, I'm always greeted by a friendly associate who's willing to help me for as long as I need them. And even if I don't find what I need, I'm always thanked for coming in. You just don't see that kind of customer service very often anymore.

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Shopping here is an experience. You better have alot of extra time. When my daughter starts trying clothes you would not believe the clothes the staff will bring her back to try on. Sometimes it might be up to 6 different outfits including shoes. It can get very time consuming.

3
★★★☆☆

Shopping here is an experience. You better have alot of extra time. When my daughter starts trying clothes you would not believe the clothes the staff will bring her back to try on. Sometimes it might be up to 6 different outfits including shoes. It can get very time consuming.

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