West County Cycles

★★★★☆
  • 355 Ozark Trail Dr Ste 5

    Ellisville, MO 63011

    Cross street: One Block West of Clarkson Road on Clayton Road (Near Dierbergs).

    Map & Directions
  • 636-227-7266

About West County Cycles

Details
Hours
STORE HOURS Monday-Friday: 10am to 7pm Saturday: 9am to 5pm Sunday: Closed
3.5 4
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My experience with West County Cycles has been excellent. I have purchased three bikes from them over the past four years and have been completely satisfied with their advice and service

5
★★★★★

My experience with West County Cycles has been excellent. I have purchased three bikes from them over the past four years and have been completely satisfied with their advice and service

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Absolutely HORRIBLE experience. Owner was rude from the minute we walked in the door; all questions were met with grumbles and one-word answers. When I persisted and tried to get the information I was looking for, he got so mad that he told us to leave the store. He actually picked up my bike and tried to throw it at me. We wouldn't have believed it if it hadn't happened to us; we still can't figure out what we did to set him off. But we will NEVER go back.

1
★☆☆☆☆

Absolutely HORRIBLE experience. Owner was rude from the minute we walked in the door; all questions were met with grumbles and one-word answers. When I persisted and tried to get the information I was looking for, he got so mad that he told us to leave the store. He actually picked up my bike and tried to throw it at me. We wouldn't have believed it if it hadn't happened to us; we still can't figure out what we did to set him off. But we will NEVER go back.

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Although the salesman there sold me a bike that didn't fit me, and they didn't carry any that did, I was able to return my purchase for a full refund. I'm giving them a 4 star rating because they didn't have a bike that fit me.

2
★★★★☆

Although the salesman there sold me a bike that didn't fit me, and they didn't carry any that did, I was able to return my purchase for a full refund. I'm giving them a 4 star rating because they didn't have a bike that fit me.

Pros: worked with me to solve problem

Cons: Very rude owner and employees

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If you are looking for a top of the line bicycle then you have found the right place. Although they do sell some less expensive kids bicycles, their main emphasis is on the serious and even semi-professional rider. They also carry a full line of accessories for cycling enthusiast.

PROS: Best bicycles money can buy
CONS: Big bucks

4
★★★★☆

If you are looking for a top of the line bicycle then you have found the right place. Although they do sell some less expensive kids bicycles, their main emphasis is on the serious and even semi-professional rider. They also carry a full line of accessories for cycling enthusiast.

PROS: Best bicycles money can buy
CONS: Big bucks

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0 out of 1 people found this review helpful.

Message from West County Cycles

No matter what type of riding you like to do and no matter what level you are currently at we have the bicycle for you! Come into our relaxed showroom where you can learn about all the different types of bikes and make an informed decision on which bike is right for you!

More about West County Cycles

We offer full service bike tune ups, and an array of bicycle maintenance services. We sell new bikes and accessories of all different kinds, no matter what type of riding you like to do!

 

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