Cook's Appliance's

★★★★☆
37.0392 -93.2589
Map and Directions to Cook's Appliance's

417-866-6262

3928 State Hwy 14

Nixa, MO

65714

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3.5294 17
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Reviews 1 - 17 of 17.
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Next day service, quick fix, friendly workers, what more can you ask for? :) Happy Customer!

5
★★★★★

Next day service, quick fix, friendly workers, what more can you ask for? :) Happy Customer!

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.

Carl was the tech who very knowledgeable about our frig and very honest which we appreciated! Thanks so much!!

5
★★★★★

Carl was the tech who very knowledgeable about our frig and very honest which we appreciated! Thanks so much!!

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.

Terrible service I wont use this place again.

1
★☆☆☆☆

Terrible service I wont use this place again.

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0 out of 1 people found this review helpful.

Business Response:

Typically a review does more than slander, however on the internet people are allowed to write whatever they like and nobody cares. Lenny if you have a problem try explaining that problem instead of simply slandering. I am sure whatever the problem is we can find a solution.
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They took me to the cleaners after showing up late to do service on my washer which they didnt fix and the technician was rude and smelled like he walked out of a brewery. Now I have to pay another company to do what they should of done. ****BEWARE OF THIS COMPANY****

1
★☆☆☆☆

They took me to the cleaners after showing up late to do service on my washer which they didnt fix and the technician was rude and smelled like he walked out of a brewery. Now I have to pay another company to do what they should of done. ****BEWARE OF THIS COMPANY****

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0 out of 2 people found this review helpful.

Business Response:

John H. Your a liar and you know it. We are able to track all our employees and customers. We have never serviced you or your drunk washer. If you have a problem with us being a top servicer in our area than try doing a better job instead of posting false reviews on review sites.
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A service tech from Cook's Appliance was in our home earlier today. Let me say, he was by far one of the most professional repairmen I have ever had come to my home. He was knowledgeable as well as courteous and worked the entire time he was here. He came to repair our ice maker and our washing machine. I am most pleased with Cook's Appliance and will keep this local business in mind if I need any more repairs done. Cook's Appliance rocks!

5
★★★★★

A service tech from Cook's Appliance was in our home earlier today. Let me say, he was by far one of the most professional repairmen I have ever had come to my home. He was knowledgeable as well as courteous and worked the entire time he was here. He came to repair our ice maker and our washing machine. I am most pleased with Cook's Appliance and will keep this local business in mind if I need any more repairs done. Cook's Appliance rocks!

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Business Response:

Thank you very much!
.

We had a power surge and the washing machine stopped working, so I called a few places in town. Perhaps I wasn't explaining it correctly or what, but no one seemed to understand a word I was saying....until I called Cook's Appliance in Nixa. The girl on the phone said she could get someone out today between 12pm-5pm. The guy showed up at 3:20pm and he called me when he was on his way. That's a first for me to have any service guy call prior to coming to the house. The service guy knew exactly was was wrong, what stopped working and was able to fix it today - the SAME day. I'm impressed and will tell anyone that Cook's Appliance is the place to call when needed. I mentioned I was thinking about buying a washer and dryer set, but wanted to save a bit more money in order to do so. The service guy told me Cook's has lots of inventory in-house, priced fair. I am going to their store tomorrow to see their selection. He also told me that their scratch and dent appliances come with a 1-yr manufacture warranty and the used appliances come with a 30-day warranty. I'll be back to let you know what I find!

5
★★★★★

We had a power surge and the washing machine stopped working, so I called a few places in town. Perhaps I wasn't explaining it correctly or what, but no one seemed to understand a word I was saying....until I called Cook's Appliance in Nixa. The girl on the phone said she could get someone out today between 12pm-5pm. The guy showed up at 3:20pm and he called me when he was on his way. That's a first for me to have any service guy call prior to coming to the house. The service guy knew exactly was was wrong, what stopped working and was able to fix it today - the SAME day. I'm impressed and will tell anyone that Cook's Appliance is the place to call when needed. I mentioned I was thinking about buying a washer and dryer set, but wanted to save a bit more money in order to do so. The service guy told me Cook's has lots of inventory in-house, priced fair. I am going to their store tomorrow to see their selection. He also told me that their scratch and dent appliances come with a 1-yr manufacture warranty and the used appliances come with a 30-day warranty. I'll be back to let you know what I find!

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Business Response:

We are Factory trained and Authorized. All our guys go through training twice a year to learn the new machines the the possible problems they might have. Thanks for the review!
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My washer broke down full of water I called Cooks out they said they would call one of their 10 service men to see who could come and help me that day and sent one out right away. He did a great job, the service was fast and the girl on the phone was very nice, I heard about them from my neighbor thanks to them I had my machine fixed that day. Would recommend them for sure to anyone needing service. The service man told me if I decided not to fix it I could get a $50.00 credit back on a new appliance they sell at the store you sure don't see that everyday.

5
★★★★★

My washer broke down full of water I called Cooks out they said they would call one of their 10 service men to see who could come and help me that day and sent one out right away. He did a great job, the service was fast and the girl on the phone was very nice, I heard about them from my neighbor thanks to them I had my machine fixed that day. Would recommend them for sure to anyone needing service. The service man told me if I decided not to fix it I could get a $50.00 credit back on a new appliance they sell at the store you sure don't see that everyday.

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Business Response:

We want you fixed as fast as possible. Our job is to repair these machines and get you back to a normal life. Thanks!
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Bought a dishwasher from Metro in Springfield and was refered to Cook's Appliance by them when I needed service. The staff was very friendly and the service guy was friendly and professional.

5
★★★★★

Bought a dishwasher from Metro in Springfield and was refered to Cook's Appliance by them when I needed service. The staff was very friendly and the service guy was friendly and professional.

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1 out of 1 people found this review helpful.

Business Response:

We tell all our guys to be proffesional. It reflects on them as well as us. Thanks!
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I just purchased a new washer from Cooks. I got a great deal on a scratched model and they delivered the same day. They even took away my broken one. I will definitely check here next time for any appliance I need.

5
★★★★★

I just purchased a new washer from Cooks. I got a great deal on a scratched model and they delivered the same day. They even took away my broken one. I will definitely check here next time for any appliance I need.

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1 out of 1 people found this review helpful.

Business Response:

I'm glad you are satified! Thanks for your business!
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I called Cooks to look at a fridge and they came out the same day. The repairman was friendly and had me fixed quickly. They also recommended that I call them next time I am looking to buy.

5
★★★★★

I called Cooks to look at a fridge and they came out the same day. The repairman was friendly and had me fixed quickly. They also recommended that I call them next time I am looking to buy.

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1 out of 1 people found this review helpful.

Business Response:

Thank you so much!
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I would rather spend more money to purchase a new appliance (from somewhere else) than to deal with their poor repair service again. I whole-heartedly recommend others who are in need of repairs to look elsewhere for service. Their repair person was unprofessional and made simple mistakes that caused additional headaches.

1
★☆☆☆☆

I would rather spend more money to purchase a new appliance (from somewhere else) than to deal with their poor repair service again. I whole-heartedly recommend others who are in need of repairs to look elsewhere for service. Their repair person was unprofessional and made simple mistakes that caused additional headaches.

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0 out of 2 people found this review helpful.

Business Response:

Posted ANON and without any real evidence except rant. Insider Pages should have removed this already. It's clearly a service company trying to make us look bad for their incompetence.
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A service person from Cooks was set up (by a major store) to come out and fix my washer. When I and the store's repair-line called (together) to confirm, Cooks did not have me scheduled. The service person from Cooks came out the next day, tended to the washer, and stated that the washer was now fixed. I went to do a load of laundry that afternoon, and the washer did the same things that it had done BEFORE Cooks came, which was not agitate on any wash cycle and make horrible noises. I again called the store's repair-line and the store is now sending a different service company to come out to fix my washer.

1
★☆☆☆☆

A service person from Cooks was set up (by a major store) to come out and fix my washer. When I and the store's repair-line called (together) to confirm, Cooks did not have me scheduled. The service person from Cooks came out the next day, tended to the washer, and stated that the washer was now fixed. I went to do a load of laundry that afternoon, and the washer did the same things that it had done BEFORE Cooks came, which was not agitate on any wash cycle and make horrible noises. I again called the store's repair-line and the store is now sending a different service company to come out to fix my washer.

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1 out of 2 people found this review helpful.

Business Response:

If the machine was making horrible noises while the servicetech was there he would not have left until it was fixed. Our guys do not work by the hour, they work by the JOB. If the machine isnt fixed they have to fix it for free.
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**Cooks are not Crooks ** I have been doing business with them for years in this area and have always been satisfied with the quality of service from their techs and the office staff !!! The review in question sound like the lady is mad at her machine breaking and then having to buy another one the thing I find funny is no one twisted your arm to buy another used one from them you could have bought it anywhere so ????? I have bought many appliance's from them over the last 15 years and if I had a problem they would send a service man asap to take care of me. Listen lady machine's break thank the Lord we have a honest service company like Cook's to fix it take it from a local who should know!!

5
★★★★★

**Cooks are not Crooks ** I have been doing business with them for years in this area and have always been satisfied with the quality of service from their techs and the office staff !!! The review in question sound like the lady is mad at her machine breaking and then having to buy another one the thing I find funny is no one twisted your arm to buy another used one from them you could have bought it anywhere so ????? I have bought many appliance's from them over the last 15 years and if I had a problem they would send a service man asap to take care of me. Listen lady machine's break thank the Lord we have a honest service company like Cook's to fix it take it from a local who should know!!

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0 out of 2 people found this review helpful.

Business Response:

Being in business for 35 years should say something about our integrity and ability. Thanks for the review!
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Do not call these people. No knowledge of what they are doing and $99 just for them to make the service call. Cooks are CROOKS is right!!! Came out to fix my washing machine and did nothing to test the unit, then proceeded to sell me a used washing machine from their business...hmmm. That's what I call a good attempt to tell me my washing machine (3 years old) isn't good anymore, so they can haul it off and replace the bad part (cost me all of $25 with a different company) and then resell it to another sucker and make a great profit. What a joke!

1
★☆☆☆☆

Do not call these people. No knowledge of what they are doing and $99 just for them to make the service call. Cooks are CROOKS is right!!! Came out to fix my washing machine and did nothing to test the unit, then proceeded to sell me a used washing machine from their business...hmmm. That's what I call a good attempt to tell me my washing machine (3 years old) isn't good anymore, so they can haul it off and replace the bad part (cost me all of $25 with a different company) and then resell it to another sucker and make a great profit. What a joke!

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2 out of 3 people found this review helpful.

Business Response:

If you didn't want to pay the service fee why did you call? We would never suggest someone buy a machine from us, and we certainly would never twist someones arm to purchase from us. We do not go door to door looking for people to buy from us. As far as "so they can haul it off and replace the bad part (cost me all of $25 with a different company) and then resell it to another sucker and make a great profit. What a joke!" that is a joke. We are in business to make money but we do not take advantage of people. We have been in business for 35 years. You dont stay in a brick building that long lying to people.
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Terrible service and no knowledge of what their working on. Had to call another service company after they had been out 3 times and still didnt fix the problem.

1
★☆☆☆☆

Terrible service and no knowledge of what their working on. Had to call another service company after they had been out 3 times and still didnt fix the problem.

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2 out of 3 people found this review helpful.

Business Response:

Posted anon which means they are a competitor. If you mad about us being the TOP servicer in the area, do a better job at running your business instead of slamming us. Insider Pages should have removed this a long time ago.
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Cook's provides good appliance repair for the Nixa and Ozark communities. You can also purchase your new appliances. The freezer on my refrigerator froze and Cook's responded quickly to do the repair.

3
★★★☆☆

Cook's provides good appliance repair for the Nixa and Ozark communities. You can also purchase your new appliances. The freezer on my refrigerator froze and Cook's responded quickly to do the repair.

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1 out of 4 people found this review helpful.

Latest reviews from Citysearch.

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A service tech from Cook's Appliance was in our home earlier today. Let me say, he was by far one of the most professional repairmen I have ever had come to my home. He was knowledgeable as well as courteous and worked the entire time he

6
★★★★★

A service tech from Cook's Appliance was in our home earlier today. Let me say, he was by far one of the most professional repairmen I have ever had come to my home. He was knowledgeable as well as courteous and worked the entire time he

Message from Cook's Appliance's

We will do whatever it takes to make your machines work the way they are supposed to.

More about Cook's Appliance's

Appliance repair. We are the #1 servicer in the area. We work for All the top manufacturers and warranty companies in the business. Factory Authorized and Trained.