Salon Mystique

★★★★★

About Salon Mystique

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Hours
By appointment

Personal Services

Personal Services
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5970 Southwest Ave St Louis, MO

4.6 5
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I've been getting my hair cut by Karen O'Kane at Salon Mystique for the last couple of years. Always a great cut. Staff is friendly and curious.

3
★★★★★

I've been getting my hair cut by Karen O'Kane at Salon Mystique for the last couple of years. Always a great cut. Staff is friendly and curious.

.

I went more than once because I DID get a good haircut, but the beer-drinking stylist and the TMI personal conversations between my stylist and the one at the next station were totally unprofessional and unbecoming. Further, I did not

3
★★★★★

I went more than once because I DID get a good haircut, but the beer-drinking stylist and the TMI personal conversations between my stylist and the one at the next station were totally unprofessional and unbecoming. Further, I did not

.

Very professional staff, excellent customer service. When needing a cut/color they fit me in! Great location too! Beautiful new salon facility, as well. Highly recommend.

2
★★★★★

Very professional staff, excellent customer service. When needing a cut/color they fit me in! Great location too! Beautiful new salon facility, as well. Highly recommend.

.

This was the best experince I have ever had getting a cut and color....The salon is very stylish and upbeat. Everyone is very professional with many years of experience. I would highly recommend anyone to get their cut, color or any hair service ther.

2
★★★★★

This was the best experince I have ever had getting a cut and color....The salon is very stylish and upbeat. Everyone is very professional with many years of experience. I would highly recommend anyone to get their cut, color or any hair service ther.

Pros: Great hair! Fun atmosphere!

Cons: None that I can think of...

.

Good haircut, color looked pretty, but didn't cover the roots.
Salon was attractive.
Staff was not very professional---drinking beer with friends at the next station. Salon staff allowed a young child to run (at full speed) around the entire salon for over 30 minutes. Honestly, I felt as if I was inconveniencing my stylist and as if he were doing me a HUGE favor. When I scheduled a second appointment, the receptionist didn't have the phone on hold...Needless to say, professionalism does not mean haircut/style skill only. It means providing good customer service in an atmosphere that is comfortable, but not necessarily "homey".
So, I called back and cancelled my second appointment.

0
★☆☆☆☆

Good haircut, color looked pretty, but didn't cover the roots.
Salon was attractive.
Staff was not very professional---drinking beer with friends at the next station. Salon staff allowed a young child to run (at full speed) around the entire salon for over 30 minutes. Honestly, I felt as if I was inconveniencing my stylist and as if he were doing me a HUGE favor. When I scheduled a second appointment, the receptionist didn't have the phone on hold...Needless to say, professionalism does not mean haircut/style skill only. It means providing good customer service in an atmosphere that is comfortable, but not necessarily "homey".
So, I called back and cancelled my second appointment.

Pros: cut was very good, color was a good color, location is good, salon is nicely decorated

Cons: Color didn't cover roots by a large amount, stylist was rushed, laissez-faire attitude

 

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