Dean Team Kirkwood

★★★★★
Your Local Volkswagen Dealership
  • 10205 Manchester Rd

    Kirkwood, MO 63122

    Map & Directions
  • 314-966-0303

5 39
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Very Very disappointed in Dean Team. Was talked into a car for lease that I cannot afford it. I gave him a price for the month I could afford, and he said I couldn't get a car for that. I pretty much felt I couldn't leave until I signed

3
★★★★★

Very Very disappointed in Dean Team. Was talked into a car for lease that I cannot afford it. I gave him a price for the month I could afford, and he said I couldn't get a car for that. I pretty much felt I couldn't leave until I signed

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I have had very bad experiences of shopping cars there, the whole teams are not honest and try to get u buy their cars in threaten and tricky ways. The first experience is I got my 2010 jetta with a lease agreement In 2010. They gave me a

3
★★★★★

I have had very bad experiences of shopping cars there, the whole teams are not honest and try to get u buy their cars in threaten and tricky ways. The first experience is I got my 2010 jetta with a lease agreement In 2010. They gave me a

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Rich did a great job explaining the cars features and working with us on price. He was very knowledgeable about the cars history and was able to address all of our needs. The price we came to was very fair and he was up front inmaking the

3
★★★★★

Rich did a great job explaining the cars features and working with us on price. He was very knowledgeable about the cars history and was able to address all of our needs. The price we came to was very fair and he was up front inmaking the

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FABULOUS dealership, great group of guys who will bend over backwards to help you find your perfect VW. No pressure to "buy now!!" or to add on millions of dollars worth of extras, which is GREATLY appreciated - something that makes me

3
★★★★★

FABULOUS dealership, great group of guys who will bend over backwards to help you find your perfect VW. No pressure to "buy now!!" or to add on millions of dollars worth of extras, which is GREATLY appreciated - something that makes me

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Best cleaning + service that I have received. Matt + team were very knowing regarding the equipment as well!

3
★★★★★

Best cleaning + service that I have received. Matt + team were very knowing regarding the equipment as well!

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My experience at the Dean Team was great! I found my CC online, and they gave me a price I could work with. It was the easiest car buying experience I've ever had! I felt very at home at the dealership and it had a very relaxed, fun

3
★★★★★

My experience at the Dean Team was great! I found my CC online, and they gave me a price I could work with. It was the easiest car buying experience I've ever had! I felt very at home at the dealership and it had a very relaxed, fun

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I asked my husband to call Dave. Within a couple of hours, the DEAN TEAM was able to find what we needed, give us a fair trade on our vehicles and we both walked away with cars that we wanted at the price that the other dealer swore they

3
★★★★★

I asked my husband to call Dave. Within a couple of hours, the DEAN TEAM was able to find what we needed, give us a fair trade on our vehicles and we both walked away with cars that we wanted at the price that the other dealer swore they

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The first car we bought from Dean Team had some issues with the alignment and body that weren't discovered until after we had bought it. The Carfax was clean and the problems were fixable, but I wanted a car without these issues. After

3
★★★★★

The first car we bought from Dean Team had some issues with the alignment and body that weren't discovered until after we had bought it. The Carfax was clean and the problems were fixable, but I wanted a car without these issues. After

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This dealership provided the most straight-forward internet experience, with no gimmicks or games. They beat the other dealerships' prices, and when we arrived, they provided excellent customer service, with a very smooth purchase process.

3
★★★★★

This dealership provided the most straight-forward internet experience, with no gimmicks or games. They beat the other dealerships' prices, and when we arrived, they provided excellent customer service, with a very smooth purchase process.

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From the moment I arrived until the moment I drove off the lot, these guys were all about customer service. I believe Zack would've let me drive every car on that lot until I found the one I was happy with. They really worked with me so

3
★★★★★

From the moment I arrived until the moment I drove off the lot, these guys were all about customer service. I believe Zack would've let me drive every car on that lot until I found the one I was happy with. They really worked with me so

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Zac was very polite, personable, and knowledgeable about the car that we got. He understood what our needs were as far as price, conditions in regard to our trade-in, etc. In fact, the whole staff there was very helpfull and stressed their

3
★★★★★

Zac was very polite, personable, and knowledgeable about the car that we got. He understood what our needs were as far as price, conditions in regard to our trade-in, etc. In fact, the whole staff there was very helpfull and stressed their

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Overall very satisfied with my purchase, though the interior of the car was pretty dirty when I bought it (Rich offered to have the car detailed the following week. Rich did a good job working with my budget and helping me find a car I

3
★★★★★

Overall very satisfied with my purchase, though the interior of the car was pretty dirty when I bought it (Rich offered to have the car detailed the following week. Rich did a good job working with my budget and helping me find a car I

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I was looking to buy a used car I just had another baby and needing something bigger. Zac was the sales man we talked to he was very informative and helped us both times we came in. I was very pleased with my experience there at the Dean

3
★★★★★

I was looking to buy a used car I just had another baby and needing something bigger. Zac was the sales man we talked to he was very informative and helped us both times we came in. I was very pleased with my experience there at the Dean

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The folks at this dealership greeted me at the door, insured I got to the people I requested and then worked with me promptly to come to a successful conclusion of the deal. Since I knew what I wanted and the price I wanted, I did not want

3
★★★★★

The folks at this dealership greeted me at the door, insured I got to the people I requested and then worked with me promptly to come to a successful conclusion of the deal. Since I knew what I wanted and the price I wanted, I did not want

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Everyone has been very attentive to my needs. Tom white was willing to work with me and be patient with my scheduling needs. Very satisfied and would recommend the dealership as a referral.

3
★★★★★

Everyone has been very attentive to my needs. Tom white was willing to work with me and be patient with my scheduling needs. Very satisfied and would recommend the dealership as a referral.

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We dealt with Richard Reichart and could not have been happier with the transaction. He was very personable, easy to deal with, and stayed very late to close the deal. (Sorry Richard!) If you are in the market for a new or used car, and

3
★★★★★

We dealt with Richard Reichart and could not have been happier with the transaction. He was very personable, easy to deal with, and stayed very late to close the deal. (Sorry Richard!) If you are in the market for a new or used car, and

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I came to Dean Team with several cars in mind, and a budget to follow. Richard was more than happy to help me on my 5 day long search for the car I wanted. He returned phone calls immediatly, found me a BETTER deal on a BETTER car than 3

3
★★★★★

I came to Dean Team with several cars in mind, and a budget to follow. Richard was more than happy to help me on my 5 day long search for the car I wanted. He returned phone calls immediatly, found me a BETTER deal on a BETTER car than 3

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Quick Service. Fair Price. Friendly People. When I got there, I was met by Rich Reichert on the showroom floor. I told him I had been to the dealer in O'Fallon, IL and had already driven the TDI. Dean had the car I liked on the showroom

3
★★★★★

Quick Service. Fair Price. Friendly People. When I got there, I was met by Rich Reichert on the showroom floor. I told him I had been to the dealer in O'Fallon, IL and had already driven the TDI. Dean had the car I liked on the showroom

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Treated fairly and with respect by all staff. Always think I could have got a better deal, but that is a reflection on me more than the dealer. Time to purchase the call was good. Buying a car always seems to take so long. Received a fair

3
★★★★★

Treated fairly and with respect by all staff. Always think I could have got a better deal, but that is a reflection on me more than the dealer. Time to purchase the call was good. Buying a car always seems to take so long. Received a fair

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Zach, was very friendly and was very helpful and made our shopping for a car a lot easier then we thought it was going to be .

3
★★★★★

Zach, was very friendly and was very helpful and made our shopping for a car a lot easier then we thought it was going to be .

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Richard was very nice to work with, he was freindly, provided answers to all our question, it did take a little to much time getting the offers back from the sales manager. I would of liked a better deal, but was satisfied with the one we

3
★★★★★

Richard was very nice to work with, he was freindly, provided answers to all our question, it did take a little to much time getting the offers back from the sales manager. I would of liked a better deal, but was satisfied with the one we

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A.J was super friendly and not pushy at all. It took me a month to purchase the vehicle that I wanted. AJ was patient and very helpful. I am recently widowed and was very scared to do this. No regrets at all. The Dean Team is great. Thank

3
★★★★★

A.J was super friendly and not pushy at all. It took me a month to purchase the vehicle that I wanted. AJ was patient and very helpful. I am recently widowed and was very scared to do this. No regrets at all. The Dean Team is great. Thank

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Dean Team went above and beyond to get me what I wanted and to make sure I was satisfied. They were all very friendly and every department seemed completely genuine about ensuring the customers satisfaction.

3
★★★★★

Dean Team went above and beyond to get me what I wanted and to make sure I was satisfied. They were all very friendly and every department seemed completely genuine about ensuring the customers satisfaction.

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I purchased a car last week from Charles at the Dean Team in Kirkwood. Charles was very honest about being a knew salesman and answered my questions as best he could and when he couldn't he stated he would find out.

Its nice to have a

3
★★★★★

I purchased a car last week from Charles at the Dean Team in Kirkwood. Charles was very honest about being a knew salesman and answered my questions as best he could and when he couldn't he stated he would find out.

Its nice to have a

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I leased a Tiguan from Dean Team (April 2011), and was adamant that I get the online pricing they listed ($29,200). The monthly payments are what I expected, but when I called to get the total lease payoff amount, I found out they changed me the full MSRP ($34,000) for the lease! I went back to review all my paperwork, and no where on it does it say the full amount of the lease, only the monthly payment amount. I am livid that they "pulled one over" on me. Now I'm trapped in an extremely upside down lease. They're shady. Go somewhere else, and make sure the full amount for the lease is on your paper work, not just the monthly payments and length of the lease.

1
★☆☆☆☆

I leased a Tiguan from Dean Team (April 2011), and was adamant that I get the online pricing they listed ($29,200). The monthly payments are what I expected, but when I called to get the total lease payoff amount, I found out they changed me the full MSRP ($34,000) for the lease! I went back to review all my paperwork, and no where on it does it say the full amount of the lease, only the monthly payment amount. I am livid that they "pulled one over" on me. Now I'm trapped in an extremely upside down lease. They're shady. Go somewhere else, and make sure the full amount for the lease is on your paper work, not just the monthly payments and length of the lease.

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.

I leased a Tiguan from Dean Team (April 2011), and was adamant that I get the online pricing they listed ($29,200). The monthly payments are what I expected, but when I called to get the total lease payoff amount, I found out they changed

3
★★★★★

I leased a Tiguan from Dean Team (April 2011), and was adamant that I get the online pricing they listed ($29,200). The monthly payments are what I expected, but when I called to get the total lease payoff amount, I found out they changed

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The problem started a few months ago. They told me i needed an ECM (i am honestly still not clear on what it was, however, i remember the bill was around $1500). I got it back and about a week later the engine light came back on. I did not

3
★★★★★

The problem started a few months ago. They told me i needed an ECM (i am honestly still not clear on what it was, however, i remember the bill was around $1500). I got it back and about a week later the engine light came back on. I did not

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A.J was super friendly and not pushy at all. It took me a month to purchase the vehicle that I wanted. AJ was patient and very helpful. I am recently widowed and was very scared to do this. No regrets at all. The Dean Team is great. Thank

3
★★★★★

A.J was super friendly and not pushy at all. It took me a month to purchase the vehicle that I wanted. AJ was patient and very helpful. I am recently widowed and was very scared to do this. No regrets at all. The Dean Team is great. Thank

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I just wanted to take a second and let the st louis community know exactly how much fun we had purchasing our car from The Dean Team. We had no idea of what we were looking for. We met with a salesman named Chuck Firestein. Holy cow.....he was great. He showed us four different cars before he finally told me this wasnt six flags. I actually wanted the very first car that I drove. The entire time we laughed like we had just ran into an old friend. He helped me to learn everything about the car. Got me the price that I had in the back of my mind. And now I am the proud owner of a great looking Mini Cooper. My hat is off to The Dean Team. They are the nicest bunch of salespeople that we have ever dealt with. Mike in finance was just as professional and personable. I even met the owner on a Saturday afternoon. How many times can you say that?? Great job guys! Im sending my sister to Chuck this weekend. And he promised me a 250 dollar referral fee. That is fantastic.

5
★★★★★

I just wanted to take a second and let the st louis community know exactly how much fun we had purchasing our car from The Dean Team. We had no idea of what we were looking for. We met with a salesman named Chuck Firestein. Holy cow.....he was great. He showed us four different cars before he finally told me this wasnt six flags. I actually wanted the very first car that I drove. The entire time we laughed like we had just ran into an old friend. He helped me to learn everything about the car. Got me the price that I had in the back of my mind. And now I am the proud owner of a great looking Mini Cooper. My hat is off to The Dean Team. They are the nicest bunch of salespeople that we have ever dealt with. Mike in finance was just as professional and personable. I even met the owner on a Saturday afternoon. How many times can you say that?? Great job guys! Im sending my sister to Chuck this weekend. And he promised me a 250 dollar referral fee. That is fantastic.

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I was in the market for a Volkswagen CC. Went to a few VW places and then stopped in at the Dean Team Vw in Kirkwood. I met a salesperson named Eddie. He was awesome! He knew everything about the car, gave me the price I wanted and really

3
★★★★★

I was in the market for a Volkswagen CC. Went to a few VW places and then stopped in at the Dean Team Vw in Kirkwood. I met a salesperson named Eddie. He was awesome! He knew everything about the car, gave me the price I wanted and really

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I just purchased a new Jetta from the Dean Team and I was so impressed with how easy the process was. Before I took my test drive the salesman showed me the car inside and out and told me everything I would want to know about how the new

3
★★★★★

I just purchased a new Jetta from the Dean Team and I was so impressed with how easy the process was. Before I took my test drive the salesman showed me the car inside and out and told me everything I would want to know about how the new

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Oh definetly, it's the worst! They are the stereotypical car dealership. Actually, they give car dealers a bad name, if that's possible!\r
Long story short, I went in to look at cars, and they gave me a price for the car.

3
★★★★★

Oh definetly, it's the worst! They are the stereotypical car dealership. Actually, they give car dealers a bad name, if that's possible!\r
Long story short, I went in to look at cars, and they gave me a price for the car.

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We bought a pre-owned 28 thousand miles Passat station wagon from the DeanTeam 31. December 2007. Right from the beginning this car caused us a real headache up to these days in December 2009. When we paid for the new car in cash and drove

3
★★★★★

We bought a pre-owned 28 thousand miles Passat station wagon from the DeanTeam 31. December 2007. Right from the beginning this car caused us a real headache up to these days in December 2009. When we paid for the new car in cash and drove

Pros: Nothing really good there to be honest

Cons: Rip-off service, service peop find ways to empty your wallet

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When I purchased a brand new VW Jetta in 2007, the center back arm rest was broken. The sales rep (Shaun Smith) noted that the armrest was defective and stated that the dealership would have to order a new armrest and install it at no

3
★★★★★

When I purchased a brand new VW Jetta in 2007, the center back arm rest was broken. The sales rep (Shaun Smith) noted that the armrest was defective and stated that the dealership would have to order a new armrest and install it at no

Pros: Dean Team of Kirkwood does not honor their word

Cons: Liars

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My sister bought a 2005 VW from the Dean Team less than one year ago. She's not the most car-savvy person, and unfortunately took the Dean Team salesman at his word. She was informed if the car had a warranty and was told it would have a

3
★★★★★

My sister bought a 2005 VW from the Dean Team less than one year ago. She's not the most car-savvy person, and unfortunately took the Dean Team salesman at his word. She was informed if the car had a warranty and was told it would have a

Pros: They will sell you a car, which I suppose is the basic goal.

Cons: Scheisters, Scammers, Schemers, and Frauds!

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I had the extreme displeasure of purchasing a car from this dealership. The salesman, Staci, made so many empty promises, and failed to keep any of them. Since I purchased the car, several items have broken on the car. I also caught

3
★★★★★

I had the extreme displeasure of purchasing a car from this dealership. The salesman, Staci, made so many empty promises, and failed to keep any of them. Since I purchased the car, several items have broken on the car. I also caught

Cons: Dishonest

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We bought a car from this dealership and completely regretted our decision. They made a mistake on our contract and then tried to get us to pay for the difference. This was after the contract had been signed by us and by their sales

3
★★★★★

We bought a car from this dealership and completely regretted our decision. They made a mistake on our contract and then tried to get us to pay for the difference. This was after the contract had been signed by us and by their sales

Cons: Customer service and honesty

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have you ever been completely and totally disappointed? thats how i felt when i left the dean team in kirkwood. the salesman was actually rude to me. he made me feel like i was worthless. and then when i tried to leave he commanded me

3
★★★★★

have you ever been completely and totally disappointed? thats how i felt when i left the dean team in kirkwood. the salesman was actually rude to me. he made me feel like i was worthless. and then when i tried to leave he commanded me

Pros: location is nice

Cons: rude, not helpful, insulting

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I've purchased 2 used cars from these guys over the years. I can't say I really had a "good" experience there either time, but they really know how to select a nice-looking group of used cars to put on their lot. It's hard not to drive by there and not see at least something that really catches your eye.

If you buy a car from Dean Team, I recommend browsing their lot on a Sunday when they're closed, so you won't get hassled by any salespeople. When you know what you want, do your research in advance. Figure out what a fair price is to pay, and don't get talked into going too far over that.

PROS: One of the best used car selections I've seen on a lot.
CONS: High-pressure sales tactics not uncommon here. Beware.

3
★★★☆☆

I've purchased 2 used cars from these guys over the years. I can't say I really had a "good" experience there either time, but they really know how to select a nice-looking group of used cars to put on their lot. It's hard not to drive by there and not see at least something that really catches your eye.

If you buy a car from Dean Team, I recommend browsing their lot on a Sunday when they're closed, so you won't get hassled by any salespeople. When you know what you want, do your research in advance. Figure out what a fair price is to pay, and don't get talked into going too far over that.

PROS: One of the best used car selections I've seen on a lot.
CONS: High-pressure sales tactics not uncommon here. Beware.

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