Complete Home Concepts

★★★★☆
  • 2321 NE Independence Ave Ste A

    Lees Summit, MO 64064

    Map & Directions
  • 816-524-4450

About Complete Home Concepts

Categories

Home & Garden

Home & Garden
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4.25 4
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Installed a $4400 fireplace from CHC earlier this year. Called to get information on how to use it. Salesperson was rude and disrespectful as "he" had not sold it to me, another salesperson did who is not in their office. Was "doing me

3
★★★★★

Installed a $4400 fireplace from CHC earlier this year. Called to get information on how to use it. Salesperson was rude and disrespectful as "he" had not sold it to me, another salesperson did who is not in their office. Was "doing me

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Complete Home Concepts closed this store down about 2 - 2 and a half years ago. They moved up north to the intersection of 152 HWY and N. Oak Tfwy.\r
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3
★★★★★

Complete Home Concepts closed this store down about 2 - 2 and a half years ago. They moved up north to the intersection of 152 HWY and N. Oak Tfwy.\r
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I have been trying for 4 hours to see if they had a part for my stove. One store I have called 20 times and they don't answer the phone OR return messages. The other said they would call back and 2 hours later im still waiting. If you want a repairman to come to your house plan on 2 or 3 weeks. If its because they are busy kudos to them in this economy but honestly I don't see how they stay in business. I guess I'll order it online and wait for the part. Disappointed in the lack of customer service.

0
★☆☆☆☆

I have been trying for 4 hours to see if they had a part for my stove. One store I have called 20 times and they don't answer the phone OR return messages. The other said they would call back and 2 hours later im still waiting. If you want a repairman to come to your house plan on 2 or 3 weeks. If its because they are busy kudos to them in this economy but honestly I don't see how they stay in business. I guess I'll order it online and wait for the part. Disappointed in the lack of customer service.

Cons: No customer service

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We visited this store when we were looking for glass doors for our fireplace. The staff was extremely helpful in explaining all of our options and the different brands and prices. There prices were more expensive than Lowes, but they had far more selection and better quality products. They even offered to install the doors when we are ready to purchase them. If you are looking for a fireplace or other items for your home I would go here.

4
★★★★☆

We visited this store when we were looking for glass doors for our fireplace. The staff was extremely helpful in explaining all of our options and the different brands and prices. There prices were more expensive than Lowes, but they had far more selection and better quality products. They even offered to install the doors when we are ready to purchase them. If you are looking for a fireplace or other items for your home I would go here.

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