The Auto Spa

★★☆☆☆
  • 3506 Bluecutt Rd

    Columbus, MS 39705

    Map & Directions
  • 662-328-9265

About The Auto Spa

Automotive

Automotive
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2.0 2
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My wife took her car there - decent job with the wash but the car came up missing $24. Four dollar coins were stolen from the center console and a $20 bill was taken from a wallet inside one of the gloveboxes - places they shouldn't have been digging around in.

A call to the manager who feigned inculpability yielded nothing so we finally tracked down and placed a call direct to the owners. Initially citing our own negligence for leaving valuables in our own car they finally agreed to refund the stolen amount, although grudgingly. Still seemingly not responsible for their employees' dishonest actions - they left us an envelope at the car wash with our money which stated: our name then in parenthesis "customer who left wallet in car" which I wouldn't have minded if they had added "From the business that stole from you".

I'd advise to stay away. The owners admitted to several instances of theft and following my experience I have heard others relate stories of things coming up missing after being there. Apparently no penalties are ever handed out to dishonest employees.

1
★☆☆☆☆

My wife took her car there - decent job with the wash but the car came up missing $24. Four dollar coins were stolen from the center console and a $20 bill was taken from a wallet inside one of the gloveboxes - places they shouldn't have been digging around in.

A call to the manager who feigned inculpability yielded nothing so we finally tracked down and placed a call direct to the owners. Initially citing our own negligence for leaving valuables in our own car they finally agreed to refund the stolen amount, although grudgingly. Still seemingly not responsible for their employees' dishonest actions - they left us an envelope at the car wash with our money which stated: our name then in parenthesis "customer who left wallet in car" which I wouldn't have minded if they had added "From the business that stole from you".

I'd advise to stay away. The owners admitted to several instances of theft and following my experience I have heard others relate stories of things coming up missing after being there. Apparently no penalties are ever handed out to dishonest employees.

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1 out of 1 people found this review helpful.

.

I usually clean my own car but sometimes I like to pamper myself with a good fresh cleaning done by professionals. This place does great work but you need to make sure that you check over your vehicle fully before you leave. I usually have to make them reclean a few minor places but I ALWAYS have to make them clean the trunk (of minivan). They say it comes with the package but you have to remind them. Other than that , it's a pretty good job.

3
★★★☆☆

I usually clean my own car but sometimes I like to pamper myself with a good fresh cleaning done by professionals. This place does great work but you need to make sure that you check over your vehicle fully before you leave. I usually have to make them reclean a few minor places but I ALWAYS have to make them clean the trunk (of minivan). They say it comes with the package but you have to remind them. Other than that , it's a pretty good job.

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