Blue Ribbon Cleaners & Laundry

★★☆☆☆

About Blue Ribbon Cleaners & Laundry

Personal Services

Personal Services
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Touch Of Quality Cleaners

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Touch Of Quality Cleaners

1128 Sterling Rd Inverness, CA

2.25 4
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Friday Aug. 17 @ 4:02 p.m. I took a white polyester jacket that belongs to my mother to Blue Ribbon Cleaners. The only dirty part of the jacket was around the collar.

I was told that it would be ready the following Monday 8/20 after 4:00 p.m. When I arrived to pick up the garment, there were several brown stains across the back and on the arm of the jacket and the collar was still was not cleaned thoroughly. I left the jacket, hoping that the situation would be rectified.

Tuesday 8/21-- some of the brown stains had been partially removed, but there were others that had been ignored. The jacket was left for further cleaning.

Wednesday 8/22--most of the brown stains on the back of the jacket were gone, however stains remained on the front and one arm of the jacket. The jacket stayed behind.

Thursday 8/23--one of the brown stains on the back remained. It appeared to be a slight scorching of the fabric caused by the fact that the jacket was pressed so many times. A notation on the work ticket stated that "this stain on the back cannot be removed". Also, a small brown spot remains on the front of the jacket and either was ignored or overlooked. I brought the jacket home, I am not a very happy FORMER customer.

In summary: One should ask very thorough questions of the man whose says that he is the SPOTTER for the cleaners . With what I have said, you can draw your own conclusions about their professional ability.

1
★☆☆☆☆

Friday Aug. 17 @ 4:02 p.m. I took a white polyester jacket that belongs to my mother to Blue Ribbon Cleaners. The only dirty part of the jacket was around the collar.

I was told that it would be ready the following Monday 8/20 after 4:00 p.m. When I arrived to pick up the garment, there were several brown stains across the back and on the arm of the jacket and the collar was still was not cleaned thoroughly. I left the jacket, hoping that the situation would be rectified.

Tuesday 8/21-- some of the brown stains had been partially removed, but there were others that had been ignored. The jacket was left for further cleaning.

Wednesday 8/22--most of the brown stains on the back of the jacket were gone, however stains remained on the front and one arm of the jacket. The jacket stayed behind.

Thursday 8/23--one of the brown stains on the back remained. It appeared to be a slight scorching of the fabric caused by the fact that the jacket was pressed so many times. A notation on the work ticket stated that "this stain on the back cannot be removed". Also, a small brown spot remains on the front of the jacket and either was ignored or overlooked. I brought the jacket home, I am not a very happy FORMER customer.

In summary: One should ask very thorough questions of the man whose says that he is the SPOTTER for the cleaners . With what I have said, you can draw your own conclusions about their professional ability.

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There are two cleaners in Hernando (I have tried both), and this one is by far the best! I have always gotten excellent service here, the staff are friendly and helpful and my clothes come back clean and wrinkle-free, as expected.

4
★★★★☆

There are two cleaners in Hernando (I have tried both), and this one is by far the best! I have always gotten excellent service here, the staff are friendly and helpful and my clothes come back clean and wrinkle-free, as expected.

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My men's dress shirts were wrinkly when I picked them up. I also had a button crushed on my dress slacks. Not only did they not fix it when they did it - I was informed that it would be EXTRA TO FIX THE BUTTON THEY CRUSHED.

2
★★☆☆☆

My men's dress shirts were wrinkly when I picked them up. I also had a button crushed on my dress slacks. Not only did they not fix it when they did it - I was informed that it would be EXTRA TO FIX THE BUTTON THEY CRUSHED.

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0 out of 1 people found this review helpful.

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I took a favorite woven purse in and asked how much it would cost to have it cleaned. The person there didn't know, but said she would have the person who knew call me. I wrote a note that if it was not more than a certain amount to go ahead and have it cleaned. If it was more than my limit, I asked that they call me and I'd come and pick up my purse. I didn't get a call, so assumed that it was being cleaned. After two or three weeks I went back. It appeared that they had misplaced my purse....but finally it was found, with a note that it would be a unbelievably high charge to have it cleaned. My note, asking that I be called if that was the case, was still on my purse!

2
★★☆☆☆

I took a favorite woven purse in and asked how much it would cost to have it cleaned. The person there didn't know, but said she would have the person who knew call me. I wrote a note that if it was not more than a certain amount to go ahead and have it cleaned. If it was more than my limit, I asked that they call me and I'd come and pick up my purse. I didn't get a call, so assumed that it was being cleaned. After two or three weeks I went back. It appeared that they had misplaced my purse....but finally it was found, with a note that it would be a unbelievably high charge to have it cleaned. My note, asking that I be called if that was the case, was still on my purse!

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