Madison Signs

★★★☆☆

About Madison Signs

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
3.0 2
Hi! Sign in to let us know how Madison Signs was?
Write a Review
.

Have used their services several times and have been extremely satified. Very willing to make suggestions if you ask. Employees always polite and helpful.

5
★★★★★

Have used their services several times and have been extremely satified. Very willing to make suggestions if you ask. Employees always polite and helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This copy/design center has a limited selection of paper, and the employees are helpful until they make a mistake and are asked to correct it. I had my wedding programs printed there, and the document I gave to them to copy 200 times had a typo...it said "Mother of the B.ride" instead of "Mother of the Bride." I am not denying that that much is my fault, BUT the guy copying the document had my phone number and could have called me when he noticed the typo. Instead, the guy saw the mistake, printed all of them and waited until I noticed the mistake upon pickup of the copies to say that he saw it but thought it was a joke, so he decided to print them all and not call me. Who would put "B.ride" as a joke on their wedding programs? Anyway, I left and was frustrated, but my mom was also perturbed, so when my mother and I called to ask the manager why he made us pay for all of the useless copies that could have been prevented, the manager called me a liar and said the printer guy never saw it, even though the printer guy admitted that he had seen it and ignored it earlier that day. Anyway, the manager was really rude and unprofessional, and if he had he just said he was sorry it happened and that he regretted the situation, all would have been forgiven. The point is, they may provide useful services, but the management is so unprofessional and rude that you had better hope you don't encounter any kinks along the way or you will be treated like scum, no matter how agreeable or friendly you may be.

1
★☆☆☆☆

This copy/design center has a limited selection of paper, and the employees are helpful until they make a mistake and are asked to correct it. I had my wedding programs printed there, and the document I gave to them to copy 200 times had a typo...it said "Mother of the B.ride" instead of "Mother of the Bride." I am not denying that that much is my fault, BUT the guy copying the document had my phone number and could have called me when he noticed the typo. Instead, the guy saw the mistake, printed all of them and waited until I noticed the mistake upon pickup of the copies to say that he saw it but thought it was a joke, so he decided to print them all and not call me. Who would put "B.ride" as a joke on their wedding programs? Anyway, I left and was frustrated, but my mom was also perturbed, so when my mother and I called to ask the manager why he made us pay for all of the useless copies that could have been prevented, the manager called me a liar and said the printer guy never saw it, even though the printer guy admitted that he had seen it and ignored it earlier that day. Anyway, the manager was really rude and unprofessional, and if he had he just said he was sorry it happened and that he regretted the situation, all would have been forgiven. The point is, they may provide useful services, but the management is so unprofessional and rude that you had better hope you don't encounter any kinks along the way or you will be treated like scum, no matter how agreeable or friendly you may be.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Madison Signs, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review