Cat & Cow Veterinary Clinic

★★★★★
  • 3091 Bethel Rd

    Olive Branch, MS 38654

    Map & Directions
  • 662-895-3626

About Cat & Cow Veterinary Clinic

Hours
M-F 7:00am - 6:00pm, Sa 8:00am - 12:00pm
4.875 16
Hi! Sign in to let us know how Cat & Cow Veterinary Clinic was?
Write a Review
.

On December 17, 2014 God called me back to his loving arms. My passing from this world to the heavenly skies was a total shock to my Mom and my family. I really didnt show any signs of being sick as I was running around playing right to

3
★★★★★

On December 17, 2014 God called me back to his loving arms. My passing from this world to the heavenly skies was a total shock to my Mom and my family. I really didnt show any signs of being sick as I was running around playing right to

.

I do not recommend going to this clinic ever. Like many of you, I had heard good stories that made me feel like these people really cared about our pets and weren't looking to make a quick dollar. My dog seemed to have a bladder infection and we made an appointment for her to go see one of the doctors. They were extremely busy, good for them, but we still had to wait quite some time before we could be seen. I tried to be understanding and didn't think twice about it because I believe most people were picking up their pets from being boarded. Once we were seen they could not retrieve a urine sample from her but said her symptoms sounded like a bladder infection and they gave her medication. (Note: I do not blame them for this, they could only work with what they had) My wife and I gave our Australian Shepherd the medication for about a week and still nothing seemed to help. We decided to go in on a Saturday to get her looked at again. This time we actually got some urine from her and brought it with us for them to run their tests on, they even said they might need to run an X-ray. When we got back to see the doctor they said it looked like a bladder infection (we were the last ones there at this point, again not critical of this, but to show my frustration) gave us meds and told us to call back if those meds didn't work, but they in fact did see some blood cells in the urine. Which is consistent with a bladder infection. Having looked back at this and knowing what I know now about my dogs condition, it seemed like they were pushing us out with a, "let's see if this one works and you can just come back if it doesn't" mentality. So we gave this medication to our dog for about a week and still nothing was really improving. Again, this is a Saturday and I called the clinic and informed the receptionist that the vet instructed me to call if things didn't seem to be working. She told me that they were busy, but he would give me a call. Well on Saturdays they close at 12 and I looked at the time and it was about 11 and I still haven't received a call. So I decided to call again and told them I understand they're busy and I just wanted to make sure they haven't forgotten about me. They said the call would probably come after they close and I told them that was fine. I never received a call. So Monday rolls around and I call and set an appointment with the Collierville Clinic, who we've been to before, and told them what was going on and made an appointment with them. Collierville, who I really do like but can be pretty expensive, calls me to inform me that there is A LOT of blood in my dogs urine as well as crystals that seem consistent with a bladder stone! Collierville informs me that they haven't seen this many crystals in a very long time and they need to run and X-ray. They run an X-ray and she has a bladder stone. Here is where my frustration really kicks in. I called Cat and Cow to get the name of one of the medications that they gave my dog and I politely tell the receptionist that if I sound rude, I don't mean to, but they told me they would call and they didn't. She said she noted where the doctor was supposed to call. She then she tells me the doctor and her apologize but he didn't know he was supposed to call me. Yes, you read that right, contradictory statements. My question is; how do you not see the blood or the plethora of crystals in my dogs urine? Follow up questions: If the patient calls telling you that neither medication is working, wouldn't that raise some red flags as to this could be something more serious than what was previously thought? Also, when you tell someone to call in and they do, why do you not call them back?

To summarize for those who don't want to read all of this:
Cat and Cow seemed to know how serious this situation could be, but because of time restraints pushes drugs onto my dog. Even after acknowledging that they might need to run an X-ray.
After having received the correct diagnosis from Collierville, it seems that Cat and Cow, in reality, just didn't seem to care enough to make sure the job was done right the first time.
So now I have a dog that is in extreme pain from trying to pass tiny pieces of glass through her urethra. She also has blood in her urine and a bladder stone, which if you've read your material, can be fatal to dogs. I would not go to Cat and Cow EVER AGAIN! They receive a lot of clients because of low prices and the atmosphere makes you feel like that care, but really they care about throwing quick medications at people to make them feel as though they are both quick and efficient. If they lose a pet or two that's fine because they have people that think the world of them; not from a proficient point of view, but from the view of their wallets. Which, sadly I succumbed to and it cost my dog her health. PLEASE MAKE SURE YOU ARE MAKING A GOOD DECISION BASED ON HEALTH INFORMATION AND NOT BECAUSE SOMETHING IS CHEAPER. YOU GET WHAT YOU PAY FOR.

1
★☆☆☆☆

I do not recommend going to this clinic ever. Like many of you, I had heard good stories that made me feel like these people really cared about our pets and weren't looking to make a quick dollar. My dog seemed to have a bladder infection and we made an appointment for her to go see one of the doctors. They were extremely busy, good for them, but we still had to wait quite some time before we could be seen. I tried to be understanding and didn't think twice about it because I believe most people were picking up their pets from being boarded. Once we were seen they could not retrieve a urine sample from her but said her symptoms sounded like a bladder infection and they gave her medication. (Note: I do not blame them for this, they could only work with what they had) My wife and I gave our Australian Shepherd the medication for about a week and still nothing seemed to help. We decided to go in on a Saturday to get her looked at again. This time we actually got some urine from her and brought it with us for them to run their tests on, they even said they might need to run an X-ray. When we got back to see the doctor they said it looked like a bladder infection (we were the last ones there at this point, again not critical of this, but to show my frustration) gave us meds and told us to call back if those meds didn't work, but they in fact did see some blood cells in the urine. Which is consistent with a bladder infection. Having looked back at this and knowing what I know now about my dogs condition, it seemed like they were pushing us out with a, "let's see if this one works and you can just come back if it doesn't" mentality. So we gave this medication to our dog for about a week and still nothing was really improving. Again, this is a Saturday and I called the clinic and informed the receptionist that the vet instructed me to call if things didn't seem to be working. She told me that they were busy, but he would give me a call. Well on Saturdays they close at 12 and I looked at the time and it was about 11 and I still haven't received a call. So I decided to call again and told them I understand they're busy and I just wanted to make sure they haven't forgotten about me. They said the call would probably come after they close and I told them that was fine. I never received a call. So Monday rolls around and I call and set an appointment with the Collierville Clinic, who we've been to before, and told them what was going on and made an appointment with them. Collierville, who I really do like but can be pretty expensive, calls me to inform me that there is A LOT of blood in my dogs urine as well as crystals that seem consistent with a bladder stone! Collierville informs me that they haven't seen this many crystals in a very long time and they need to run and X-ray. They run an X-ray and she has a bladder stone. Here is where my frustration really kicks in. I called Cat and Cow to get the name of one of the medications that they gave my dog and I politely tell the receptionist that if I sound rude, I don't mean to, but they told me they would call and they didn't. She said she noted where the doctor was supposed to call. She then she tells me the doctor and her apologize but he didn't know he was supposed to call me. Yes, you read that right, contradictory statements. My question is; how do you not see the blood or the plethora of crystals in my dogs urine? Follow up questions: If the patient calls telling you that neither medication is working, wouldn't that raise some red flags as to this could be something more serious than what was previously thought? Also, when you tell someone to call in and they do, why do you not call them back?

To summarize for those who don't want to read all of this:
Cat and Cow seemed to know how serious this situation could be, but because of time restraints pushes drugs onto my dog. Even after acknowledging that they might need to run an X-ray.
After having received the correct diagnosis from Collierville, it seems that Cat and Cow, in reality, just didn't seem to care enough to make sure the job was done right the first time.
So now I have a dog that is in extreme pain from trying to pass tiny pieces of glass through her urethra. She also has blood in her urine and a bladder stone, which if you've read your material, can be fatal to dogs. I would not go to Cat and Cow EVER AGAIN! They receive a lot of clients because of low prices and the atmosphere makes you feel like that care, but really they care about throwing quick medications at people to make them feel as though they are both quick and efficient. If they lose a pet or two that's fine because they have people that think the world of them; not from a proficient point of view, but from the view of their wallets. Which, sadly I succumbed to and it cost my dog her health. PLEASE MAKE SURE YOU ARE MAKING A GOOD DECISION BASED ON HEALTH INFORMATION AND NOT BECAUSE SOMETHING IS CHEAPER. YOU GET WHAT YOU PAY FOR.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a wonderful environment! Doctors & all staff are so friendly and overly competent at their jobs ;) I would recommend this place to anyone so thankful for the staff and the care they provide!!

3
★★★★★

This is a wonderful environment! Doctors & all staff are so friendly and overly competent at their jobs ;) I would recommend this place to anyone so thankful for the staff and the care they provide!!

.

Took my baby in this morning and was extremely upset the staff and dr Joe was very helpful and compassionate I felt much better after I left there knowing my baby was in such good hands. God bless you Dr. Joe

3
★★★★★

Took my baby in this morning and was extremely upset the staff and dr Joe was very helpful and compassionate I felt much better after I left there knowing my baby was in such good hands. God bless you Dr. Joe

.

I have had such a great experience at Cat and Cow. I have a very stubborn kitten and Dr. Allen really helped our family out a lot by helping her to heal after she was declawed and fixed. They are so sweet and kind, and their rates are the

3
★★★★★

I have had such a great experience at Cat and Cow. I have a very stubborn kitten and Dr. Allen really helped our family out a lot by helping her to heal after she was declawed and fixed. They are so sweet and kind, and their rates are the

.

Dr. Christie Allen at the Cat and Cow Clinic has compassionately cared for all of my animals for the last several years. Last Christmas eve at her former clinic she sat with my sick dog all night and kept us apprised of his condition the

3
★★★★★

Dr. Christie Allen at the Cat and Cow Clinic has compassionately cared for all of my animals for the last several years. Last Christmas eve at her former clinic she sat with my sick dog all night and kept us apprised of his condition the

.

I love all the staff at Cat and Cow. They are always very nice and helpful. The prices are very reasonable for the quality care my pets receive and the country setting makes any wait time more enjoyable. We usually see Dr. Christine,our

3
★★★★★

I love all the staff at Cat and Cow. They are always very nice and helpful. The prices are very reasonable for the quality care my pets receive and the country setting makes any wait time more enjoyable. We usually see Dr. Christine,our

.

I have only been going to see Dr. Ann and Dr. Joe for about 3 years now and I absolutely LOVE them!!! I lost my best friend last September and they were absolutely wonderful and caring. I have never had an experience like that before. They sent me a sympathy card for my loss and were genuinly concerned on my next visit. I recommend them every chance I get!!! I will not go anywhere else!!! I love these people.

2
★★★★★

I have only been going to see Dr. Ann and Dr. Joe for about 3 years now and I absolutely LOVE them!!! I lost my best friend last September and they were absolutely wonderful and caring. I have never had an experience like that before. They sent me a sympathy card for my loss and were genuinly concerned on my next visit. I recommend them every chance I get!!! I will not go anywhere else!!! I love these people.

Pros: Excellent care and service

.

I have been a client of Dr. Ann Dye for many years. The quality of care is execellent. She is so good with my dogs and always takes time to explain every proceedure while comforting my babies.The staff is efficent and caring when I arrive for my apointment taking time to greet me and calling my sweeties by name. No reason to ever use anyone but Cat and Cow clinic.

2
★★★★★

I have been a client of Dr. Ann Dye for many years. The quality of care is execellent. She is so good with my dogs and always takes time to explain every proceedure while comforting my babies.The staff is efficent and caring when I arrive for my apointment taking time to greet me and calling my sweeties by name. No reason to ever use anyone but Cat and Cow clinic.

Pros: Excellent Professional Care

.

Dr. John Loftin is now working there and he is one of the best vets in the south if not the country. He genuinely cares for your pet and has a terrific bedside manner. He has been our vet for over 40 years. He even treated our horses back when he was still doing a large animal practice too. He tells me that if I can't ever get in touch with him that I should feel the same confidence in any of the other vets that practice there. I'd be hard pressed to ever go anywhere else.

2
★★★★★

Dr. John Loftin is now working there and he is one of the best vets in the south if not the country. He genuinely cares for your pet and has a terrific bedside manner. He has been our vet for over 40 years. He even treated our horses back when he was still doing a large animal practice too. He tells me that if I can't ever get in touch with him that I should feel the same confidence in any of the other vets that practice there. I'd be hard pressed to ever go anywhere else.

Pros: Have one of the best vets in the south working there

Cons: lobby is a little crowded

.

We had one dog neutered, no complications, no complaints. After our adopted shelter puppy became ill, we took him to a vet in another town, paid a lot of $$ and he was worse. We immediately took him to Cat & Cow, and even though he had to stay overnight for several days, he is much, much, improved and after five days of overnight care, meds, food, etc, our bill was only slightly higher than the one night stay/supposed care at the other vet. Very disappointed in the other place, but extremely pleased with Cat & Cow. Although it is an hour from our house, we will never go to another clinic besides Cat & Cow. It was also highly recommended by both of our equine vets!

2
★★★★★

We had one dog neutered, no complications, no complaints. After our adopted shelter puppy became ill, we took him to a vet in another town, paid a lot of $$ and he was worse. We immediately took him to Cat & Cow, and even though he had to stay overnight for several days, he is much, much, improved and after five days of overnight care, meds, food, etc, our bill was only slightly higher than the one night stay/supposed care at the other vet. Very disappointed in the other place, but extremely pleased with Cat & Cow. Although it is an hour from our house, we will never go to another clinic besides Cat & Cow. It was also highly recommended by both of our equine vets!

Pros: Excellent care and reasonable prices

Cons: Limited parking, but not a big deal

.

I was a new client with three dogs with diarrhea. All three dogs received a thorough examination by an extremely caring vet. He talked to me at length about them (we had just moved and there was a lot of stress involved with all four of us) and spent at least 45 minutes with us AFTER closing. The meds that were prescribed did the trick and they were better in two days. The bill was 1/3 of what it would have been at my old vet's office in middle Tennessee. \r
Cat and Cow has a new loyal customer. I couldn't have been happier with the treatment we received. Everyone was extremely nice and caring. It warmed my heart.

2
★★★★★

I was a new client with three dogs with diarrhea. All three dogs received a thorough examination by an extremely caring vet. He talked to me at length about them (we had just moved and there was a lot of stress involved with all four of us) and spent at least 45 minutes with us AFTER closing. The meds that were prescribed did the trick and they were better in two days. The bill was 1/3 of what it would have been at my old vet's office in middle Tennessee. \r
Cat and Cow has a new loyal customer. I couldn't have been happier with the treatment we received. Everyone was extremely nice and caring. It warmed my heart.

Pros: Gave extra time and detailed attention past closing time

.

All of my dogs are cared for by Dr. Dye. I have tried others in an attempt to save money, but I have found that Cat and Cow has very competitive prices. Dr. Dye is highly experienced and compassionate.

2
★★★★★

All of my dogs are cared for by Dr. Dye. I have tried others in an attempt to save money, but I have found that Cat and Cow has very competitive prices. Dr. Dye is highly experienced and compassionate.

Pros: Highly experienced, Reasonable prices, Excellent staff

.

We took out puppy for a routine neuter. As if he wasn't in enough pain with his surgery, the staff was rude. He was limping and his paws were tender. This is when I noticed that 4 of his claws had been broken in half.
We will NEVER use them again.

0
★☆☆☆☆

We took out puppy for a routine neuter. As if he wasn't in enough pain with his surgery, the staff was rude. He was limping and his paws were tender. This is when I noticed that 4 of his claws had been broken in half.
We will NEVER use them again.

Cons: Terrible service and disgustingly dirty

.

I have been using Cat & Cow for 14 years now. I now live in Memphis, but I still make the drive to Olive Branch when my pets need attention. I have checked with offices in Memphis and you can not beat Cat and Cow for immunization prices and other services. Dr. Ann and her staff are loving, compasionate and very knowledgeable. They treat a variety of animals so be prepared for anything. They have a monkey, mountain lion and a vast variety of farm animals. I enjoy seeing what they have new when I visit. They are affiliated with MSU school of veterinary medicine and they have apprentices each year.

2
★★★★★

I have been using Cat & Cow for 14 years now. I now live in Memphis, but I still make the drive to Olive Branch when my pets need attention. I have checked with offices in Memphis and you can not beat Cat and Cow for immunization prices and other services. Dr. Ann and her staff are loving, compasionate and very knowledgeable. They treat a variety of animals so be prepared for anything. They have a monkey, mountain lion and a vast variety of farm animals. I enjoy seeing what they have new when I visit. They are affiliated with MSU school of veterinary medicine and they have apprentices each year.

Cons: It is located a little off the beaten track, but that is part of its charm

.

My inlaws have been using Cat and Cow for years. The staff there simply can't be beat. The take their time in making diagnosis and never order up tons of tests just to make money.

5
★★★★★

My inlaws have been using Cat and Cow for years. The staff there simply can't be beat. The take their time in making diagnosis and never order up tons of tests just to make money.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Cat & Cow Veterinary Clinic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review