Wave Lengths

★★★☆☆
  • 20 Northtown Dr

    Jackson, MS 39211

    Cross street: We are located on the Northeast corner of Jackson, MS close to the city of Ridgeland.

    Map & Directions
  • 601-956-6224

About Wave Lengths

Hours
Mon 8am-5pm ; Tue 8am-8pm ; Wed 8am-5pm ; Thu 8am-8pm ; Fri 8am-7pm ; Sat 8am-5pm ; Sun Closed ; Appointments Available
Reservations
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3.0 6
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The woman that runs this place, Gail, is rude, not only to her customers but also to her employees. She hires cosmotologist and they end up being her grunt workers. You feel like she wants to herd you in and out as quickly as possible by having them do all the hard work for her. She needs to learn how to treat people and her employees, instead of holding them back by making them do her work for her, let them work on clients also. As you can tell my experience there was awful and I will never go back!!

1
★☆☆☆☆

The woman that runs this place, Gail, is rude, not only to her customers but also to her employees. She hires cosmotologist and they end up being her grunt workers. You feel like she wants to herd you in and out as quickly as possible by having them do all the hard work for her. She needs to learn how to treat people and her employees, instead of holding them back by making them do her work for her, let them work on clients also. As you can tell my experience there was awful and I will never go back!!

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Business Response:

Hi Felicia. My name is Lindsey and I am the manager at Wave Lengths. I am sorry you did not have a good experience here. Wave Lengths is a continuing education salon, so our stylists work with our owners for 10 months before they get their own chair. They also have one or two shifts a week where they bring in their own clients during that training period. Gale does all cutting and all color formulations on her clients, as most new stylists aren't comfortable with the chemistry side of this business yet. The associates help with color application, shampooing, and blow drying. All associates have their hands in hair 95% of their day, whether it be their own clients, or clients of Gale's, upon her instruction. Most of our clientele love the ease of getting in and out of an appointment vs. spending most of day in salon. However, we understand that doesn't work for everyone. Again, I am sorry you had a bad experience. I would love to talk with you more. Feel free to call me at 601-956-6224. Thanks Felicia.
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I had a horrible experience at Wavelengths. I got a haircut and highlights and was left with a wet head and was told I could blow dry my hair myself. The only positive part about my experience was the girl who washed my hair. She did a very good job. When Gail, the owner and 3 other girls did my highlights all at once, it was as if they were in a Nascar race. They were doing my highlights so quickly which was not relaxing for me. In addition to them being in a hurry, I had to hold the stack of foils and hand them to the girl when she was ready to use it. When I am paying over $100 to get my hair done, I don't want to be assisting in the job. I was told after the highlights were done that it would cost extra for her to blow dry my hair, but I was welcome to use the blow dryer myself. That was rude in itself. If I wanted to blow dry my hair myself, I would not have spent $100 plus dollars and I would have stayed home and done it myself. I would not recommend Wave Lengths as it was not a relaxing experience and they couldn't wait to get through with my hair to move to the next customer.

1
★☆☆☆☆

I had a horrible experience at Wavelengths. I got a haircut and highlights and was left with a wet head and was told I could blow dry my hair myself. The only positive part about my experience was the girl who washed my hair. She did a very good job. When Gail, the owner and 3 other girls did my highlights all at once, it was as if they were in a Nascar race. They were doing my highlights so quickly which was not relaxing for me. In addition to them being in a hurry, I had to hold the stack of foils and hand them to the girl when she was ready to use it. When I am paying over $100 to get my hair done, I don't want to be assisting in the job. I was told after the highlights were done that it would cost extra for her to blow dry my hair, but I was welcome to use the blow dryer myself. That was rude in itself. If I wanted to blow dry my hair myself, I would not have spent $100 plus dollars and I would have stayed home and done it myself. I would not recommend Wave Lengths as it was not a relaxing experience and they couldn't wait to get through with my hair to move to the next customer.

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Business Response:

Hello Elizabeth, I'm Shane with Wave Lengths Hair Salon. I am truly sorry you did not have a good experience with our salon. We try to please all of our customers, and sometimes we miss the mark. It's true we use assistants/technicians throughout the foiling porcess, but we do this to produce more consistent high-lights througout the hair. The lightening product or bleach begins to process the hair as soon as it touches it. So, the faster the foils are put into the hair the more consistent and natural the results. Everyone that works on a clients hair is a licensed cosmetologists. Additionally, nearly all services are ala cart. Styles/blow-drys are not included with a color or foil. Though, we do provide an area for a customer to style their own hair that is complete with blow-dryers, flat irons, and products we would recommend for the clients hair. I apologize we did not make this more clear. However, I am very glad you enjoyed your shampoo. I would like to thank you for your feedback. We will work to correct these issues and make our techniques and pricing more clear. Thank you and God bless! -Shane
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I started going to Wavelengths last July after another stylist completely messed up my hair trying to highlight it. I see Gail, the owner, and she is magnificent! But I would feel comfortable seeing any stylist there. My husband and daughters also get their hair done there by two other people. The thing I love most about Mrs. Gail is that she is 100% focused on you when she's with you. She will not even speak to another client while standing at your chair. She makes sure before she does anything that she knows what you want. Highlighting could not be done better ANYWHERE else in this entire state! If so, I'd have to see it to believe it. The prices are high compared to other salons. But as someone who has been through the loop, I'm telling you, it's worth every penny! They make you feel like a VIP guest when you walk in the door. And to the people who say they don't like Wavelengths, I have this to say: "If you can't be satisfied there, it's likely you won't be satisfied anywhere!" Wavelengths is the best, hands down!

5
★★★★★

I started going to Wavelengths last July after another stylist completely messed up my hair trying to highlight it. I see Gail, the owner, and she is magnificent! But I would feel comfortable seeing any stylist there. My husband and daughters also get their hair done there by two other people. The thing I love most about Mrs. Gail is that she is 100% focused on you when she's with you. She will not even speak to another client while standing at your chair. She makes sure before she does anything that she knows what you want. Highlighting could not be done better ANYWHERE else in this entire state! If so, I'd have to see it to believe it. The prices are high compared to other salons. But as someone who has been through the loop, I'm telling you, it's worth every penny! They make you feel like a VIP guest when you walk in the door. And to the people who say they don't like Wavelengths, I have this to say: "If you can't be satisfied there, it's likely you won't be satisfied anywhere!" Wavelengths is the best, hands down!

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I have been going to Wave Lengths for years now and I will never go to another salon. I trust the people there to do a great job every time, and they have never disappointed me. The people there are very nice and professional and always do their best. When they wash your hair, they give you a scalp and neck massage and they also offer cappuccinos. Some people say it is expensive, but I say it is well worth it.

5
★★★★★

I have been going to Wave Lengths for years now and I will never go to another salon. I trust the people there to do a great job every time, and they have never disappointed me. The people there are very nice and professional and always do their best. When they wash your hair, they give you a scalp and neck massage and they also offer cappuccinos. Some people say it is expensive, but I say it is well worth it.

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This place is very expensive,and no wonders in hair cutting.I have been once and spend a good amount of money. But not satisfied at all.They hardly spend time on my hair cutting but surely did on styling. Style did not goes for long. U need to be sure that hair should cuts in style and remain in style weather u are using dryer or not.Surely they do have a nice atmosphere.But not worth with the price cost.

2
★★☆☆☆

This place is very expensive,and no wonders in hair cutting.I have been once and spend a good amount of money. But not satisfied at all.They hardly spend time on my hair cutting but surely did on styling. Style did not goes for long. U need to be sure that hair should cuts in style and remain in style weather u are using dryer or not.Surely they do have a nice atmosphere.But not worth with the price cost.

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I have been going to this hair salon for years. I am very satisfied with the color and styles that I have gotten. They also have a massage therapist if you like that. The atmosphere is very relaxing. Their prices are high, but I am very satisfied with the lady that does my hair. I would highly recommend using any of the stylist there.

4
★★★★☆

I have been going to this hair salon for years. I am very satisfied with the color and styles that I have gotten. They also have a massage therapist if you like that. The atmosphere is very relaxing. Their prices are high, but I am very satisfied with the lady that does my hair. I would highly recommend using any of the stylist there.

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Message from Wave Lengths

Wave Length's owners and staff want to thank our clientele for 25 plus years of business. It has been an absolute pleasure to serve the Jackson metro area. We hope you continue to choose Wave Lengths for your hair care needs. We are dedicated to making ourselves and our business better. We look forward to seeing you in the near future.

God bless you all!

More about Wave Lengths

We offer a wide variety of hair services. We offer cuts, colors, foils, and styles. Also, we have numerous conditioning/straightening treatments. We use Kerastase Fusio Dose treatments, which has several options for every hair type. Additionally, we offer the Keratin Express treatment(Brazilian treatment) that helps reduce frizz and curl as well as the more permanent Keratin Complex permanent straightener. Wave Lengths has several product lines for sale including Kerastase, Bumble and Bumble, Redken, and Moroccanoil. We also have professional styling tools for sale including Rusk Speed Freak dryers and Infrashine flat-irons to name a few.

 

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