Room Service

★★★☆☆
32.3345 -90.1763
Map and Directions to Room Service

601-362-4617

607 Fondren Pl

Jackson, MS

39216

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About Room Service

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Food

Food
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Reviews 1 - 14 of 14.
.

Food is amazing. Staff is very rude. If it were not for the food this establishment would not survive. Worst customer service I have ever experienced.

3
★★★☆☆

Food is amazing. Staff is very rude. If it were not for the food this establishment would not survive. Worst customer service I have ever experienced.

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.

Everytime I order the food is always good however, you're almost garanteed that the food will not get to you when promised even when you order 2 hours early. Also, customer service is hit and miss. Sometimes you call and they are really friendly and sometimes not so much.

2
★★☆☆☆

Everytime I order the food is always good however, you're almost garanteed that the food will not get to you when promised even when you order 2 hours early. Also, customer service is hit and miss. Sometimes you call and they are really friendly and sometimes not so much.

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.

this place has been around for 25 years for a reason.the food is excellent and convienent and is unlike anything else in town. people who are complaining about it because they didn't tip are cheapos, have you seen the price of gas lately?do you realize how little the drivers are paid?i'm glad they take pride in what they do, and the costumer is not always right is a good policy.keep doin what you do room service, see ya monday morning

5
★★★★★

this place has been around for 25 years for a reason.the food is excellent and convienent and is unlike anything else in town. people who are complaining about it because they didn't tip are cheapos, have you seen the price of gas lately?do you realize how little the drivers are paid?i'm glad they take pride in what they do, and the costumer is not always right is a good policy.keep doin what you do room service, see ya monday morning

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.

I have not patronized Room Service at the Northview Drive location in Jackson, Mississippi for over a year. About a year and a half ago, I ordered my favorite ??Caribbean? salad. The salad was dressed and looked delicious as always. While I was eating the salad, I discovered an uncertain grittiness. Immediately, I observed the salad and surprisingly there was dirt throughout the entire salad under the bed of lettuce. Once I discovered this, I called Room Service to speak with someone about a reorder or a refund. The person at the front desk put the manager on the phone. I kindly explained what went wrong with the salad and asked for a new salad or a refund. In a very rude, with intent to undermine my level of competency, he asked ??where does lettuce grow? and I answered ??Lettuce grows on the ground.? Without going through the whole conversation, his point to me was that if lettuce grows on the ground, don??t you think it will have dirt on it? I was disgusted by his tone, and felt that this question was not a valid point to why dirt was in my salad. After the conversation with the manager, I no longer wanted to reorder, but latter that day I returned the salad in exchange for my cash refund. Prior to this incident, I ate Room Service often; however, I no longer eat at this restaurant.

2
★★☆☆☆

I have not patronized Room Service at the Northview Drive location in Jackson, Mississippi for over a year. About a year and a half ago, I ordered my favorite ??Caribbean? salad. The salad was dressed and looked delicious as always. While I was eating the salad, I discovered an uncertain grittiness. Immediately, I observed the salad and surprisingly there was dirt throughout the entire salad under the bed of lettuce. Once I discovered this, I called Room Service to speak with someone about a reorder or a refund. The person at the front desk put the manager on the phone. I kindly explained what went wrong with the salad and asked for a new salad or a refund. In a very rude, with intent to undermine my level of competency, he asked ??where does lettuce grow? and I answered ??Lettuce grows on the ground.? Without going through the whole conversation, his point to me was that if lettuce grows on the ground, don??t you think it will have dirt on it? I was disgusted by his tone, and felt that this question was not a valid point to why dirt was in my salad. After the conversation with the manager, I no longer wanted to reorder, but latter that day I returned the salad in exchange for my cash refund. Prior to this incident, I ate Room Service often; however, I no longer eat at this restaurant.

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.

Wow!!! what a bunch of complainers.. I'm relatively new to ordering from Room Service, I've eaten from there about 4 or 5 times and I don't have any complaints.. GREAT FOOD!! I mean I've never had any problems with the service. They've always gotten our orders right (usually 4 or 5 people). we always pick up our orders so I don't know about the delivery situation. But I would recommend trying this place if you haven't yet.

The Pasta Salad with Chicken with Ranch Dressing is AWESOME!!!

4
★★★★☆

Wow!!! what a bunch of complainers.. I'm relatively new to ordering from Room Service, I've eaten from there about 4 or 5 times and I don't have any complaints.. GREAT FOOD!! I mean I've never had any problems with the service. They've always gotten our orders right (usually 4 or 5 people). we always pick up our orders so I don't know about the delivery situation. But I would recommend trying this place if you haven't yet.

The Pasta Salad with Chicken with Ranch Dressing is AWESOME!!!

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.

Room Service food is good but service is TERRIBLE! They don't give a crap about the customers. I WILL NOT EVER order from them again. We have ordered as an office at least 10 times and every single time they've been rude and messed up our order. We have also gotten into an argument with one of the delivery guys because of a tip. We thought that because he was an hour late he should only get a small tip or not one at all. Well he had the nerve to make a smart a** remarks about it. VERY RUDE! Bottom line is Room Service is a bunch of unprofessional jack a**es.

1
★☆☆☆☆

Room Service food is good but service is TERRIBLE! They don't give a crap about the customers. I WILL NOT EVER order from them again. We have ordered as an office at least 10 times and every single time they've been rude and messed up our order. We have also gotten into an argument with one of the delivery guys because of a tip. We thought that because he was an hour late he should only get a small tip or not one at all. Well he had the nerve to make a smart a** remarks about it. VERY RUDE! Bottom line is Room Service is a bunch of unprofessional jack a**es.

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.

The people at Room Service are rude, loud and obnoxious. The orders you place may be wrong or may not even be delivered on time.
But the food is great and everything you can just get over your other problems.
The people are rude so you don't walk over them and make their day hell.
The food may be late but it's GOOD.
Your order may be wrong but I'll bet you it's better because of it.
The service may suck but you get what you give. Bad attitude begets poor service.
Delivery drivers screaming that you're cheap? oh well. admit it, get over it and go on or consider this: Delivering your food is THEIR job. You'd feel the same way if you had to live on your tips.
Room service is one of the best restaurants around. I've been going for years and I know better than to let them hound me. Besides, where else will you see a place frame and hang up the letters saying how horrible they are! It works out all around really...

5
★★★★★

The people at Room Service are rude, loud and obnoxious. The orders you place may be wrong or may not even be delivered on time.
But the food is great and everything you can just get over your other problems.
The people are rude so you don't walk over them and make their day hell.
The food may be late but it's GOOD.
Your order may be wrong but I'll bet you it's better because of it.
The service may suck but you get what you give. Bad attitude begets poor service.
Delivery drivers screaming that you're cheap? oh well. admit it, get over it and go on or consider this: Delivering your food is THEIR job. You'd feel the same way if you had to live on your tips.
Room service is one of the best restaurants around. I've been going for years and I know better than to let them hound me. Besides, where else will you see a place frame and hang up the letters saying how horrible they are! It works out all around really...

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.

...top rates for food and friendliness ...so happy to have found it again ...an extensive menu selection --the variety of breads, meats, salads and soups; haven't tried one yet I didn't like!

5
★★★★★

...top rates for food and friendliness ...so happy to have found it again ...an extensive menu selection --the variety of breads, meats, salads and soups; haven't tried one yet I didn't like!

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.

02/17/2009
My co-worker and I ordered room service and when the driver brought the order, he was very upset because he did not receive a tip. He screamed remarks such as "cheapo". It is always good to tip but if you are going to act that way, you should maybe find another job. This does not say a lot for Room Service because the people who answer calls and the drivers all represent the company. This company sucks.
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2
★★☆☆☆

02/17/2009
My co-worker and I ordered room service and when the driver brought the order, he was very upset because he did not receive a tip. He screamed remarks such as "cheapo". It is always good to tip but if you are going to act that way, you should maybe find another job. This does not say a lot for Room Service because the people who answer calls and the drivers all represent the company. This company sucks.
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.

A couple weeks ago I called Room Service to place an order. It was a rainy day. An older sounding woman answered the phone practically shouting. I told her I'd like to place a delivery order. She asked how many. I told her one. This woman actually laughed and said "we don't have time to deliver just one order today honey", and hung up the phone. I was appalled. The most aggravating thing was the one order I wanted to place was for 10, yes 10, people. I have worked in downtown Jackson for many years and have periodically ordered from Room Service. Most of the time something was missing or incorrect but I continued to order because it is really convenient. However, I will never, never, EVER order from them again and I will most certainly discourage any friends from doing so. The food is good and it is convenient but no even close to being worth the treatment you get from the arrogant employees there.

1
★☆☆☆☆

A couple weeks ago I called Room Service to place an order. It was a rainy day. An older sounding woman answered the phone practically shouting. I told her I'd like to place a delivery order. She asked how many. I told her one. This woman actually laughed and said "we don't have time to deliver just one order today honey", and hung up the phone. I was appalled. The most aggravating thing was the one order I wanted to place was for 10, yes 10, people. I have worked in downtown Jackson for many years and have periodically ordered from Room Service. Most of the time something was missing or incorrect but I continued to order because it is really convenient. However, I will never, never, EVER order from them again and I will most certainly discourage any friends from doing so. The food is good and it is convenient but no even close to being worth the treatment you get from the arrogant employees there.

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.

I called and placed an order and forgot to tell the young lady no may on one of the sandwiches, after hanging up, I immediately called back and another young lady (sounded like the same one but anyway) told me she would try to catch the order, but if it went to the kitchen, it was too late, I kindly told her if that sandwich comes to me with mayo on it I would send it back. This company would probably have a lot more business if they would just hire people who are friendly, why have this type of job dealing with people if you are always in a bad mood, get another JOB!!!

2
★★☆☆☆

I called and placed an order and forgot to tell the young lady no may on one of the sandwiches, after hanging up, I immediately called back and another young lady (sounded like the same one but anyway) told me she would try to catch the order, but if it went to the kitchen, it was too late, I kindly told her if that sandwich comes to me with mayo on it I would send it back. This company would probably have a lot more business if they would just hire people who are friendly, why have this type of job dealing with people if you are always in a bad mood, get another JOB!!!

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.

The food is really good and priced right. The service and attitude is the problem. If they don't like you, they put your name up on a board with negative comments about you or not to serve you. I know alot of folks that refuse to use them because of their arrogance and cockiness.

2
★★☆☆☆

The food is really good and priced right. The service and attitude is the problem. If they don't like you, they put your name up on a board with negative comments about you or not to serve you. I know alot of folks that refuse to use them because of their arrogance and cockiness.

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.

I have never placed such a large order from a business and when the order is incorrect and part of the food is left out that you are told sorry every one is gone home and it was only cheese cake. Every day you hear more and more how sorry the service is at this place and yet we continue to try and do business in JACKSON. Well this very large pain clinic will NEVER be calling back for your stinking services and who ever heard of the janitor mopping the floor answering the telephone. You are more than a hole in the wall a very hard working employee paid her good money for that food and if it is not delivered tomorrow the state food inspectors will be there.

1
★☆☆☆☆

I have never placed such a large order from a business and when the order is incorrect and part of the food is left out that you are told sorry every one is gone home and it was only cheese cake. Every day you hear more and more how sorry the service is at this place and yet we continue to try and do business in JACKSON. Well this very large pain clinic will NEVER be calling back for your stinking services and who ever heard of the janitor mopping the floor answering the telephone. You are more than a hole in the wall a very hard working employee paid her good money for that food and if it is not delivered tomorrow the state food inspectors will be there.

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.

This is a great takeout or delivery restaurant. The only thing I have tried has been their chicken salad sandwich on honey wheat bread and I can't order anything else because this is soooo great! They also deliver because this is not a sit down type restuaurant. But pickup is very convient to University and Baptist hospital because it is in the fonderen district. Great food and great prices. You must call them today for an order

5
★★★★★

This is a great takeout or delivery restaurant. The only thing I have tried has been their chicken salad sandwich on honey wheat bread and I can't order anything else because this is soooo great! They also deliver because this is not a sit down type restuaurant. But pickup is very convient to University and Baptist hospital because it is in the fonderen district. Great food and great prices. You must call them today for an order

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