Kims Alteration & Tailoring

★★★★☆

About Kims Alteration & Tailoring

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Kims Alteration & Tailoring

267 Iberville Dr Ste A Biloxi, MS

4.0 5
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Actually, both the positive and negative reviews are accurate! Her work is outstanding and very, very reasonably priced. So how can a person go wrong, you may ask? Well, as the other customer stated, I have discovered that unless you are an "emergency" or favorite client you will wait, and wait, and wait for your finished alteration. Or perhaps she merely cannot say no to someone; I don't know. But wait you will. So from that aspect it is horrendous customer service. I am not exaggerating--weeks past the date promised. And she does say, "tomorrow" repeatedly until you finally figure out that tomorrow means nothing. Once you finally DO get the finished work, it is well done, and reasonably priced. So you decide. After the most recent time I decided it would be the last time, because she misplaced the garment and had to search and search before she located it. Don't use her if you really, really have a true deadline. You will go crazy with tension.

4
★★★★☆

Actually, both the positive and negative reviews are accurate! Her work is outstanding and very, very reasonably priced. So how can a person go wrong, you may ask? Well, as the other customer stated, I have discovered that unless you are an "emergency" or favorite client you will wait, and wait, and wait for your finished alteration. Or perhaps she merely cannot say no to someone; I don't know. But wait you will. So from that aspect it is horrendous customer service. I am not exaggerating--weeks past the date promised. And she does say, "tomorrow" repeatedly until you finally figure out that tomorrow means nothing. Once you finally DO get the finished work, it is well done, and reasonably priced. So you decide. After the most recent time I decided it would be the last time, because she misplaced the garment and had to search and search before she located it. Don't use her if you really, really have a true deadline. You will go crazy with tension.

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Quality work at an excellent price! I really don??t know why someone would give Kim??s a bad review and be so insulting. I got excellent service and a fast turnaround.
I took my Miss Sixty jeans to have hemmed and they are perfect! I learned that Kim does "orginal hems" which means that she puts the original hem back on for you...that's gotta take some skill...I'm not really into that kinda thing though...if I wear my jeans with sneakers a few times instead of my boots they are bound to get that tatttered look anyways....so I went with the tailored hem....they are fast...and so nice! Only $10 for the hem either way...got the jeans on sale...I am a happy jeans and t-shirt girl!

5
★★★★★

Quality work at an excellent price! I really don??t know why someone would give Kim??s a bad review and be so insulting. I got excellent service and a fast turnaround.
I took my Miss Sixty jeans to have hemmed and they are perfect! I learned that Kim does "orginal hems" which means that she puts the original hem back on for you...that's gotta take some skill...I'm not really into that kinda thing though...if I wear my jeans with sneakers a few times instead of my boots they are bound to get that tatttered look anyways....so I went with the tailored hem....they are fast...and so nice! Only $10 for the hem either way...got the jeans on sale...I am a happy jeans and t-shirt girl!

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My bridesmaid dress arrived from the company one size too big. I had one week before the wedding to fix it and I took it to Miss Kim. She had it done in two days...she made it fit PERFECT...and, she even steamed it for me so it was ready to wear!!!! I will be forever grateful to her for her kindness and professionalism during my time of duress! IMHO, SHE IS HIGHLY RECOMMENDABLE.

5
★★★★★

My bridesmaid dress arrived from the company one size too big. I had one week before the wedding to fix it and I took it to Miss Kim. She had it done in two days...she made it fit PERFECT...and, she even steamed it for me so it was ready to wear!!!! I will be forever grateful to her for her kindness and professionalism during my time of duress! IMHO, SHE IS HIGHLY RECOMMENDABLE.

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DO NOT go to Kims Alterations! The worst customer service I've ever seen in my life. I needed 2 pairs of blues pants altered & no joke, I ended up going there 7 times, 6 of which the lady told me that they weren't done yet & always promised to have it done by another day. On top of that, on 1 of my visits, she told me she'd accidentally given a pair of my pants to someone else! After 3 weeks & 7 visits, she tried to give me a "deal" by charging me $25, when the original price she quoted was $32! I told her no way, & gave her $16 just to get out of there. Will never go back. She's rude & crazy. BEWARE!

1
★☆☆☆☆

DO NOT go to Kims Alterations! The worst customer service I've ever seen in my life. I needed 2 pairs of blues pants altered & no joke, I ended up going there 7 times, 6 of which the lady told me that they weren't done yet & always promised to have it done by another day. On top of that, on 1 of my visits, she told me she'd accidentally given a pair of my pants to someone else! After 3 weeks & 7 visits, she tried to give me a "deal" by charging me $25, when the original price she quoted was $32! I told her no way, & gave her $16 just to get out of there. Will never go back. She's rude & crazy. BEWARE!

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I LOVE, LOVE Mrs. Kim and the work that she does. I have been a loyal customer of hers for years and have never experienced a problem with her customer service; she is a very sweet woman and she always remembers me when I come in. Her prices are extremely reasonable and I have never had any complaints that my clothes (civilian and uniforms) were not done correctly. I would highly recommend Kim's Alterations if you need any alterations on anything. She is AMAZING with a sewing machine!!

5
★★★★★

I LOVE, LOVE Mrs. Kim and the work that she does. I have been a loyal customer of hers for years and have never experienced a problem with her customer service; she is a very sweet woman and she always remembers me when I come in. Her prices are extremely reasonable and I have never had any complaints that my clothes (civilian and uniforms) were not done correctly. I would highly recommend Kim's Alterations if you need any alterations on anything. She is AMAZING with a sewing machine!!

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