Mandal Ocean Springs

★★☆☆☆
  • 3517 Bienville Blvd

    Ocean Springs, MS 39564

    Map & Directions
  • 228-872-1525

1.875 8
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HORRIBLE customer service! I will never buy anything from Mandal again. Didn't want to fix problems with vehicle. Rude manager, makes you feel like you aren't wanted after you purchase. I will be going elsewhere with my business! Wish I could give 0 stars!

1
★☆☆☆☆

HORRIBLE customer service! I will never buy anything from Mandal again. Didn't want to fix problems with vehicle. Rude manager, makes you feel like you aren't wanted after you purchase. I will be going elsewhere with my business! Wish I could give 0 stars!

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i dont think the sales peopel who works there are really a sales peopel, i went last week to look at one off their car and the GM agreed with me he was gone give it to me 30,900 , he wrote it on a paper with a vin number and with all info about the car and i took that info and showed to their other dealership, and the manager said he will call me and he will give me 30.000 out the door and i called back on the next day both location wich are in oceanspring and deabervil both deined telling me that and the one in oceanspring saw the paper he wrote and said "" oh this rebate was over the same day u should have bought it the same day"" are u kidding me, what kind of dealership will change the price over night , i wouldnt recomand this dealership for nobody, one they lier, no integrity, and they dont really know what they doing i feel bad for the owner. i got the same car with even a better price from mccnonnell dealership in mobile . mcconnell dealership has the best customer service and everybody from the gm to the servive ppl were the best !!

1
★☆☆☆☆

i dont think the sales peopel who works there are really a sales peopel, i went last week to look at one off their car and the GM agreed with me he was gone give it to me 30,900 , he wrote it on a paper with a vin number and with all info about the car and i took that info and showed to their other dealership, and the manager said he will call me and he will give me 30.000 out the door and i called back on the next day both location wich are in oceanspring and deabervil both deined telling me that and the one in oceanspring saw the paper he wrote and said "" oh this rebate was over the same day u should have bought it the same day"" are u kidding me, what kind of dealership will change the price over night , i wouldnt recomand this dealership for nobody, one they lier, no integrity, and they dont really know what they doing i feel bad for the owner. i got the same car with even a better price from mccnonnell dealership in mobile . mcconnell dealership has the best customer service and everybody from the gm to the servive ppl were the best !!

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Mandal GMC in Ocean Springs provides TERRIBLE customer service. My vehicle has been worked on twice. The first time they didn't complete all of the jobs and the second time I had to call them 20 minutes before I got iff work to request a rental car because no one could find the time to call me. There were rude instead of apologetic making excuses about being too busy and made me feel like I was inconveniencing them because I needed a car! Thier employees need a lesson in manners.

1
★☆☆☆☆

Mandal GMC in Ocean Springs provides TERRIBLE customer service. My vehicle has been worked on twice. The first time they didn't complete all of the jobs and the second time I had to call them 20 minutes before I got iff work to request a rental car because no one could find the time to call me. There were rude instead of apologetic making excuses about being too busy and made me feel like I was inconveniencing them because I needed a car! Thier employees need a lesson in manners.

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Advertised to buy vehicles without a trade-in. On first day they told me they would give me $17,000 for my car. After I left to have lunch, they were suppose to call me, which they didnt. When I went back to dealer next day they changed their minds and said they would only buy for $15,000. No integrity or honor!!! Needless to say I ended up at Pat Peck and purchased a Nissan!

1
★☆☆☆☆

Advertised to buy vehicles without a trade-in. On first day they told me they would give me $17,000 for my car. After I left to have lunch, they were suppose to call me, which they didnt. When I went back to dealer next day they changed their minds and said they would only buy for $15,000. No integrity or honor!!! Needless to say I ended up at Pat Peck and purchased a Nissan!

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1 out of 1 people found this review helpful.

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I have bought a VW from them for around $30,000 and am having to pay $430 a month for it, after about a month that i bought it, I start seeing commercials about how you can get one for only $230 a month. To top it off I have had to go back to them seven times for them to fix a headlight that keeps going out after an accident I had. The headlight is still not fixed and they insist it's something that I have done to the headlight and so they keep charging me to go back and pay them for them to TRY to fix the problem... I will say this much, this will be my last car that i buy from them.

1
★☆☆☆☆

I have bought a VW from them for around $30,000 and am having to pay $430 a month for it, after about a month that i bought it, I start seeing commercials about how you can get one for only $230 a month. To top it off I have had to go back to them seven times for them to fix a headlight that keeps going out after an accident I had. The headlight is still not fixed and they insist it's something that I have done to the headlight and so they keep charging me to go back and pay them for them to TRY to fix the problem... I will say this much, this will be my last car that i buy from them.

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1 out of 1 people found this review helpful.

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I strongly recommend Mr. Sonny or Mandal GMC in Ocean Springs. We needed another car for our daughter and Sonny was very helpful and respectful during our search. We got an AMAZING deal way below book value on a car that had been on lot too long Mandel really took care of us. Warning: Be careful in the financing department. There is a lack of communication between what salesman has promised and what the finance office will leave out of promise to do. Like clean your car and fix scratches and chips...

4
★★★★☆

I strongly recommend Mr. Sonny or Mandal GMC in Ocean Springs. We needed another car for our daughter and Sonny was very helpful and respectful during our search. We got an AMAZING deal way below book value on a car that had been on lot too long Mandel really took care of us. Warning: Be careful in the financing department. There is a lack of communication between what salesman has promised and what the finance office will leave out of promise to do. Like clean your car and fix scratches and chips...

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I only went there for oil changes because, when I bought my truck (at another Mandal location), free oil changes for the life of the ownership of the truck came with the purchase. I have gone to them for oil changes, and was always left with an uneasy feeling. They would tell me what needs to be done, way beyond the oil change. Finally, they insisted I pay for some work, otherwise they won't honor the oil changes. Needless to say, I left, and will never go back. They became very rude after 3 visits! Beware of 'free oil changes for life of ownership' at Mandals.

2
★★☆☆☆

I only went there for oil changes because, when I bought my truck (at another Mandal location), free oil changes for the life of the ownership of the truck came with the purchase. I have gone to them for oil changes, and was always left with an uneasy feeling. They would tell me what needs to be done, way beyond the oil change. Finally, they insisted I pay for some work, otherwise they won't honor the oil changes. Needless to say, I left, and will never go back. They became very rude after 3 visits! Beware of 'free oil changes for life of ownership' at Mandals.

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We had a great experience with Mandal in Ocean Springs, finding our vehicle with low mileage and an affordable price! Our salesman was courteous, friendly and knowledgable. We were able to 'negotiate' a comfortable price - and left very satisfied, and are still driving that vehicle today!

4
★★★★☆

We had a great experience with Mandal in Ocean Springs, finding our vehicle with low mileage and an affordable price! Our salesman was courteous, friendly and knowledgable. We were able to 'negotiate' a comfortable price - and left very satisfied, and are still driving that vehicle today!

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