Worrell Automotive Services

★★★★☆
  • 910 Cedar Lake Rd

    Biloxi, MS 39532

    Map & Directions
  • 228-392-1401

About Worrell Automotive Services

Categories
  • Automotive Repair
Details
  • Engine Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 7:30am-5pm, Sa-Su Closed
Special Offer
Call Today
Emails
  • worrellauto@bellsouth.net
  • worrell@mechanicnet.com
Year Established
  • 1988
Products
  • We are a full service, automotive repair and maintenance shop serving the Biloxi and Gulf Coast area
Payment Options
  • Discover
  • MasterCard
  • Visa
Brands
  • NAPA|

Automotive

Automotive
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4.0 4
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.

I broke down on a road trip and was towed by AAA to Worrell Automotive. They were short staffed at the time so it was a bit slow, but I was fully notified ahead of time. They are very precise, thorough, and professional. They didn't just throw parts at my problem, blowing up my bill. They were also very patient with me, I was a high maintenance customer due to being stranded in Mississippi and they humored me the whole way. I am a very picky person when it comes to the maintenance of my vehicle and feared the worse being 1,000 miles from home, with little idea of what was wrong with my car. I give them my highest recommendation. I can see clearly why they are AAA approved.

5
★★★★★

I broke down on a road trip and was towed by AAA to Worrell Automotive. They were short staffed at the time so it was a bit slow, but I was fully notified ahead of time. They are very precise, thorough, and professional. They didn't just throw parts at my problem, blowing up my bill. They were also very patient with me, I was a high maintenance customer due to being stranded in Mississippi and they humored me the whole way. I am a very picky person when it comes to the maintenance of my vehicle and feared the worse being 1,000 miles from home, with little idea of what was wrong with my car. I give them my highest recommendation. I can see clearly why they are AAA approved.

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.

For 2 years we had always taken our 3 cars to Worrell. At first we were happy with the service n willing to pay for the expensive price they charge. Soon we discover that everytime we go for one repair but when bring back the car another problem surface. This happens multiple times and CANNOT be coincidence! Worse yet, Worrell has the odesity to charge even higher price! IT'S a SCAM! We are so done with Worrell. I believe the owner is an honest , good mechanic but I truely doubt the younger people that work there. DO NOT go to Worrell unless you want to pay an high price and to be cheated!

1
★☆☆☆☆

For 2 years we had always taken our 3 cars to Worrell. At first we were happy with the service n willing to pay for the expensive price they charge. Soon we discover that everytime we go for one repair but when bring back the car another problem surface. This happens multiple times and CANNOT be coincidence! Worse yet, Worrell has the odesity to charge even higher price! IT'S a SCAM! We are so done with Worrell. I believe the owner is an honest , good mechanic but I truely doubt the younger people that work there. DO NOT go to Worrell unless you want to pay an high price and to be cheated!

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.

The mechanics are very precise in their estimates (so it won't cost you much more or less than what they first calculate), and the workmanship is wonderful. If they come across another problem, they contact you first, give you an estimate on it, and if you can't swing the whole bill, they try to find a way to make it right. (They'll fix the most important safety feature first). They have come to the aid of my daughter, who at one time, locked her keys in the car, and at another time, needed a tow. They know us on a first name basis, which always makes you feel welcomed. Now that we have found them, we won't be going anywhere else for our repairs.

5
★★★★★

The mechanics are very precise in their estimates (so it won't cost you much more or less than what they first calculate), and the workmanship is wonderful. If they come across another problem, they contact you first, give you an estimate on it, and if you can't swing the whole bill, they try to find a way to make it right. (They'll fix the most important safety feature first). They have come to the aid of my daughter, who at one time, locked her keys in the car, and at another time, needed a tow. They know us on a first name basis, which always makes you feel welcomed. Now that we have found them, we won't be going anywhere else for our repairs.

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.

After coming across Mike and Tracy (owner/mechanics), there is no other place on the Coast that I trust for my car/truck repairs. They are completely honest about what needs to be done; give estimates within a $30.00 range; have your car repaired to perfection in record time. Highly recommended!

5
★★★★★

After coming across Mike and Tracy (owner/mechanics), there is no other place on the Coast that I trust for my car/truck repairs. They are completely honest about what needs to be done; give estimates within a $30.00 range; have your car repaired to perfection in record time. Highly recommended!

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Message from Worrell Automotive Services

We take quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to: Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts. Employ ASE-certified technicians in all areas of work performed. We are dedicated to customer satisfaction and maintain the highest standards of the automotive service profession.

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