Army Navy Economy Store Inc

★★☆☆☆
  • 322 N Higgins Ave

    Missoula, MT 59802

    Map & Directions
  • 406-721-1315

About Army Navy Economy Store Inc

Details

Sports & Recreation

Sports & Recreation
More choices in Missoula:
Resultset_next

Big Sky Inflatables

5000 US Highway 93 S Missoula, MT

Resultset_next

Montana River Guides Inc

210 Red Fox Rd Lolo, MT

2.3333 3
Hi! Sign in to let us know how Army Navy Economy Store Inc was?
Write a Review
.

Army Navy in downtown Missoula is an interesting store. I often wonder how they have been able to stay in business. I have experienced it first hand and also heard many other people talk about their rudeness and horrible customer service. I would not recommend going there. I am not used to writing bad reviews, so this was not easy for me.

2
★★☆☆☆

Army Navy in downtown Missoula is an interesting store. I often wonder how they have been able to stay in business. I have experienced it first hand and also heard many other people talk about their rudeness and horrible customer service. I would not recommend going there. I am not used to writing bad reviews, so this was not easy for me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Several years ago I rented a whitewater raft from army navy. When I went to return the raft, an employee removed the raft from my truck and proceeded to drag it across the parking lot. I could see that it was scraping on one of the folds and told him that I would help carry the raft to keep from damaging it. He rudely ignored me. The whole time he was obviously annoyed with something and came across very rude. When he unfolded the raft he saw the hole that HE caused and told us we had to be charged for it. Then he charged us a late charge for it being FIVE minutes late. Then he charged us a cleaning fee. Sure there was a little sand on the bottom, not more than the expected after use. But we actually returned the raft in CLEANER condition than when we received it. After all was said and done, all the fees added up to more than what it cost to rent the raft! I complained at the time but the employee said I would have to take it up with the manager who was not there at the time. I called the next day, got the owner on the phone and told him my case. I told him that I was not looking for any reimbursement but that he should know his employee was extremely rude and I felt like I was being "milked" for money. The owner responded by acting completely unsympathetic and hung up on me! I've lived in Missoula for years and have dealt w/ the owner on other occasions as well as have known many business owners who deal with him. He seems to come across as a completely rude man that is uncompromising and could care less. He is a sad, miserable man. I have and will continue to steer everyone away from his place of business.

1
★☆☆☆☆

Several years ago I rented a whitewater raft from army navy. When I went to return the raft, an employee removed the raft from my truck and proceeded to drag it across the parking lot. I could see that it was scraping on one of the folds and told him that I would help carry the raft to keep from damaging it. He rudely ignored me. The whole time he was obviously annoyed with something and came across very rude. When he unfolded the raft he saw the hole that HE caused and told us we had to be charged for it. Then he charged us a late charge for it being FIVE minutes late. Then he charged us a cleaning fee. Sure there was a little sand on the bottom, not more than the expected after use. But we actually returned the raft in CLEANER condition than when we received it. After all was said and done, all the fees added up to more than what it cost to rent the raft! I complained at the time but the employee said I would have to take it up with the manager who was not there at the time. I called the next day, got the owner on the phone and told him my case. I told him that I was not looking for any reimbursement but that he should know his employee was extremely rude and I felt like I was being "milked" for money. The owner responded by acting completely unsympathetic and hung up on me! I've lived in Missoula for years and have dealt w/ the owner on other occasions as well as have known many business owners who deal with him. He seems to come across as a completely rude man that is uncompromising and could care less. He is a sad, miserable man. I have and will continue to steer everyone away from his place of business.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This store is owned by a third generation of of the family who established it. It is well stocked with army/navy surplus type items and also working and outdoor sports equipment and clothing. The staff is very helpful and accomodating.

PROS: Location, variety of goods, helpful staff
CONS: Building is kind of crowded with goods, but staff will assist in locating

4
★★★★☆

This store is owned by a third generation of of the family who established it. It is well stocked with army/navy surplus type items and also working and outdoor sports equipment and clothing. The staff is very helpful and accomodating.

PROS: Location, variety of goods, helpful staff
CONS: Building is kind of crowded with goods, but staff will assist in locating

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Army Navy Economy Store Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review