Roemer's Tire Factory

★★★★★
  • 240 E Broadway St

    Missoula, MT 59802

    Map & Directions
  • 406-549-6425

Automotive

Automotive
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My journey with Roemers started like this. We were recommended snow tires with studs by a technician and we're not satisfied with the tires after 3,000 miles due to the studds being completely worn down into the tire. This caused us to go in and talk to Roemers about the tires and get them rotated. This did not go well. Not only did the staff no nothing about the tires warranty or Roemers customer satisfaction they made us call Hancock to confirm that this was not normal wear and tear. Why does the customer have to call the manufacturer about a recommended Roemers product??After confirming with Hancock that this was not normal and that the tires need to be replaced, the front desk staff was visabilty irritated for having to order new tires from Salt Lake. The real kicker though is driving home later that night and our car starts to shake pretty badly but stop when we applied the brakes. Come to find out after a Google search to check the lug nuts. I go out at 9pm on the coldest night of the year to find the entire driver side lugs nuts all lose. I do the best I can do with what I had to tighten them just so I could get to Roemers the next morning. I take off of work and head to Roemers by 8am and yes they tighten the nuts, but still seem irritated at our request to know the technicians name?? We travel on the highway a lot and traveling at those speeds with my family in the car and lose lug nuts rattling around is a serious issue. Not happy to say the least. Sad....... Looks like I will have to take my and my extended families business elsewhere.

1
★☆☆☆☆

My journey with Roemers started like this. We were recommended snow tires with studs by a technician and we're not satisfied with the tires after 3,000 miles due to the studds being completely worn down into the tire. This caused us to go in and talk to Roemers about the tires and get them rotated. This did not go well. Not only did the staff no nothing about the tires warranty or Roemers customer satisfaction they made us call Hancock to confirm that this was not normal wear and tear. Why does the customer have to call the manufacturer about a recommended Roemers product??After confirming with Hancock that this was not normal and that the tires need to be replaced, the front desk staff was visabilty irritated for having to order new tires from Salt Lake. The real kicker though is driving home later that night and our car starts to shake pretty badly but stop when we applied the brakes. Come to find out after a Google search to check the lug nuts. I go out at 9pm on the coldest night of the year to find the entire driver side lugs nuts all lose. I do the best I can do with what I had to tighten them just so I could get to Roemers the next morning. I take off of work and head to Roemers by 8am and yes they tighten the nuts, but still seem irritated at our request to know the technicians name?? We travel on the highway a lot and traveling at those speeds with my family in the car and lose lug nuts rattling around is a serious issue. Not happy to say the least. Sad....... Looks like I will have to take my and my extended families business elsewhere.

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Talk about customer service. Wow! We have three vehicles with tires purchased from Roemers Tire Factory. One of those vehicles was being driven in Idahoand hit a nasty pothole. One tire flatted. I called John Roemer and asked what

3
★★★★★

Talk about customer service. Wow! We have three vehicles with tires purchased from Roemers Tire Factory. One of those vehicles was being driven in Idahoand hit a nasty pothole. One tire flatted. I called John Roemer and asked what

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Having purchased tires at Roemer's Tire Factory, until recently I had never used this business for auto repair. I'm pleased to say that my auto repair experience was terrific. The mechanics diagnosed the problem, repaired it quickly, and

3
★★★★★

Having purchased tires at Roemer's Tire Factory, until recently I had never used this business for auto repair. I'm pleased to say that my auto repair experience was terrific. The mechanics diagnosed the problem, repaired it quickly, and

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Missoula man who saved co-worker's life dies in rollover

Posted21 hours ago

...identified as the driver of the car. He and his passenger both worked at Roemer's tire Factory in Missoula. Coppenhaver was the man

3
★★★★★

Missoula man who saved co-worker's life dies in rollover

Posted21 hours ago

...identified as the driver of the car. He and his passenger both worked at Roemer's tire Factory in Missoula. Coppenhaver was the man

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Roemer's Tire Factory and Auto has been in Missoula for a very long time. Their work is dependable and reliable. We have used them several times over the years and have always been very happy with their work.

4
★★★★☆

Roemer's Tire Factory and Auto has been in Missoula for a very long time. Their work is dependable and reliable. We have used them several times over the years and have always been very happy with their work.

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