Firehouse Auto Care & Tire Inc

★★★★☆
  • 1522 Mecklenburg Hwy

    Mooresville, NC 28115

    Map & Directions
  • 704-892-2755

About Firehouse Auto Care & Tire Inc

Hours
Mon. - Fri. 7:30am - 5:30pm;Sat. - Sun. CLOSED

Automotive

Automotive
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.

Very nice staff & good service. They do the work you brought your car in for & they get it done quick. My place of work is located close to the shop & I will be back for other service.

3
★★★★★

Very nice staff & good service. They do the work you brought your car in for & they get it done quick. My place of work is located close to the shop & I will be back for other service.

.

Took my car to the Ford dealership & they said I needed upper & lower ball joints $900 bucks!! Got another opinion from Firehouse & they said I did not need them at all. Thanks for the honest help...

3
★★★★★

Took my car to the Ford dealership & they said I needed upper & lower ball joints $900 bucks!! Got another opinion from Firehouse & they said I did not need them at all. Thanks for the honest help...

.

Very disappointing.. I asked them to service my manual transmission.. which is basically an oil change. The case takes 3.5 qts per the service manual. They removed the Fill plug... Sucked the oil out and only put in 1.8 qts to fill the

3
★★★★★

Very disappointing.. I asked them to service my manual transmission.. which is basically an oil change. The case takes 3.5 qts per the service manual. They removed the Fill plug... Sucked the oil out and only put in 1.8 qts to fill the

.

GREAT AND HONEST STAFF!!! I took my car to the dealership for a simple oil change. The dealership told me that I needed over $2000 worth of repairs done to my car when my car only had 80,000 miles on it. I wanted a second opinion, and my friend recommended me to Firehouse. Dave and Chris were EXTREMELY helpful and honest with me. After they looked at the same things that the dealership looked at, they determined that most of the stuff the dealership said I needed did not need to be replaced. They explained everything to me in "simple terms" and got me out for less than $500!! These guys are great and they have earned my business forever with their honesty and professionalism. HIGHLY RECOMMENDED!!!

5
★★★★★

GREAT AND HONEST STAFF!!! I took my car to the dealership for a simple oil change. The dealership told me that I needed over $2000 worth of repairs done to my car when my car only had 80,000 miles on it. I wanted a second opinion, and my friend recommended me to Firehouse. Dave and Chris were EXTREMELY helpful and honest with me. After they looked at the same things that the dealership looked at, they determined that most of the stuff the dealership said I needed did not need to be replaced. They explained everything to me in "simple terms" and got me out for less than $500!! These guys are great and they have earned my business forever with their honesty and professionalism. HIGHLY RECOMMENDED!!!

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.

These guys are like junior high kids, I had an online tire retailer calling to get a price quote on installation for me and they not only hung up on her, but when she attempted to call back, they mimicked an Iranian accent and said she had the wrong number, really do your customers mean so little to you that you would rather play childish, racist games then to simply give a quote?

1
★☆☆☆☆

These guys are like junior high kids, I had an online tire retailer calling to get a price quote on installation for me and they not only hung up on her, but when she attempted to call back, they mimicked an Iranian accent and said she had the wrong number, really do your customers mean so little to you that you would rather play childish, racist games then to simply give a quote?

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.

I worked at Firehouse for 6 months when I moved to Mooresville, not as a mechanic but changing oil and tire work. I found the place honest, which is rare when dealing with most auto repair shops. Dave and his mechanics depend on repeat customers and screwiing one in this small town would hurt his business by word of mouth in no time. With Lowes a major part of his customer base he cannot afford to have a bad reputation and expect to suceed.

4
★★★★☆

I worked at Firehouse for 6 months when I moved to Mooresville, not as a mechanic but changing oil and tire work. I found the place honest, which is rare when dealing with most auto repair shops. Dave and his mechanics depend on repeat customers and screwiing one in this small town would hurt his business by word of mouth in no time. With Lowes a major part of his customer base he cannot afford to have a bad reputation and expect to suceed.

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I have been using Firehouse for my automotive maintenance and repair needs for the last year or so due to their proximity to my workplace. When it became evident that my brake pads were in need of replacement, I took my vehicle to Firehouse. My brake pads and rotors were replaced (neither of which was unexpected) and I was called to pick my car up at lunch. I noticed immediately upon leaving the shop that my new brake pads made a loud 'squeaking' noise each time they were applied. I have heard of this happening with new brake pads so I decided to drive the car for a few weeks to allow the pads to 'break in' before taking it back to the shop. After two months of constant squeaking, I took the car back to Firehouse so that the new pads could be checked. I dropped the car off just before 8AM and was called within an hour and informed that my car was ready to be picked up. I was told that something had been 'bumped' when my wheels were put back on after the replacement of the brake pads and that an adjustment had been made to remedy the squeaking. I picked the car up during lunch and, to my surprise, my brakes began squeaking within one mile of the shop. I took the car back the next day and informed the staff that my brakes were still squeaking. I again received a call within an hour stating that the noise was actually coming from my rear brake drums and that I would need to pay an additional $115 (after already paying $310 two months prior) to have the drums machined to remedy the noise. I explained that I could clearly hear the noise from the front of my car and that it would be a great coincidence that my rear brakes began squeaking on the exact day that my front pads were replaced. The technician assured me that this was indeed the issue and that this would end the noise. I received a call an hour later stating that my car was ready to pick up. Again, when I picked the car up, the brakes were squeaking (still from the front) within a mile of the shop. I called Firehouse immediately upon returning to my desk and was told that I should come in a take a drive with them so that they ??could hear the same thing that I was hearing.?? I have now been hearing the same noise for over two months and have been scammed out of $115! I will now spend more money to find a shop that will take the time to accurately diagnose the source of this noise and correct the mistakes of Firehouse.

1
★☆☆☆☆

I have been using Firehouse for my automotive maintenance and repair needs for the last year or so due to their proximity to my workplace. When it became evident that my brake pads were in need of replacement, I took my vehicle to Firehouse. My brake pads and rotors were replaced (neither of which was unexpected) and I was called to pick my car up at lunch. I noticed immediately upon leaving the shop that my new brake pads made a loud 'squeaking' noise each time they were applied. I have heard of this happening with new brake pads so I decided to drive the car for a few weeks to allow the pads to 'break in' before taking it back to the shop. After two months of constant squeaking, I took the car back to Firehouse so that the new pads could be checked. I dropped the car off just before 8AM and was called within an hour and informed that my car was ready to be picked up. I was told that something had been 'bumped' when my wheels were put back on after the replacement of the brake pads and that an adjustment had been made to remedy the squeaking. I picked the car up during lunch and, to my surprise, my brakes began squeaking within one mile of the shop. I took the car back the next day and informed the staff that my brakes were still squeaking. I again received a call within an hour stating that the noise was actually coming from my rear brake drums and that I would need to pay an additional $115 (after already paying $310 two months prior) to have the drums machined to remedy the noise. I explained that I could clearly hear the noise from the front of my car and that it would be a great coincidence that my rear brakes began squeaking on the exact day that my front pads were replaced. The technician assured me that this was indeed the issue and that this would end the noise. I received a call an hour later stating that my car was ready to pick up. Again, when I picked the car up, the brakes were squeaking (still from the front) within a mile of the shop. I called Firehouse immediately upon returning to my desk and was told that I should come in a take a drive with them so that they ??could hear the same thing that I was hearing.?? I have now been hearing the same noise for over two months and have been scammed out of $115! I will now spend more money to find a shop that will take the time to accurately diagnose the source of this noise and correct the mistakes of Firehouse.

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.

I have been using Firehouse for my automotive maintenance and repair needs for the last year or so due to their proximity to my workplace. When it became evident that my brake pads were in need of replacement, I took my vehicle to Firehouse. My brake pads and rotors were replaced (neither of which was unexpected) and I was called to pick my car up at lunch. I noticed immediately upon leaving the shop that my new brake pads made a loud 'squeaking' noise each time they were applied. I have heard of this happening with new brake pads so I decided to drive the car for a few weeks to allow the pads to 'break in' before taking it back to the shop. After two months of constant squeaking, I took the car back to Firehouse so that the new pads could be checked. I dropped the car off just before 8AM and was called within an hour and informed that my car was ready to be picked up. I was told that something had been 'bumped' when my wheels were put back on after the replacement of the brake pads and that an adjustment had been made to remedy the squeaking. I picked the car up during lunch and, to my surprise, my brakes began squeaking within one mile of the shop. I took the car back the next day and informed the staff that my brakes were still squeaking. I again received a call within an hour stating that the noise was actually coming from my rear brake drums and that I would need to pay an additional $115 (after already paying $310 two months prior) to have the drums machined to remedy the noise. I explained that I could clearly hear the noise from the front of my car and that it would be a great coincidence that my rear brakes began squeaking on the exact day that my front pads were replaced. The technician assured me that this was indeed the issue and that this would end the noise. I received a call an hour later stating that my car was ready to pick up. Again, when I picked the car up, the brakes were squeaking (still from the front) within a mile of the shop. I called Firehouse immediately upon returning to my desk and was told that I should come in a take a drive with them so that they ??could hear the same thing that I was hearing.?? I have now been hearing the same noise for over two months and have been scammed out of $115! I will now spend more money to find a shop that will take the time to accurately diagnose the source of this noise and correct the mistakes of Firehouse.

0
★☆☆☆☆

I have been using Firehouse for my automotive maintenance and repair needs for the last year or so due to their proximity to my workplace. When it became evident that my brake pads were in need of replacement, I took my vehicle to Firehouse. My brake pads and rotors were replaced (neither of which was unexpected) and I was called to pick my car up at lunch. I noticed immediately upon leaving the shop that my new brake pads made a loud 'squeaking' noise each time they were applied. I have heard of this happening with new brake pads so I decided to drive the car for a few weeks to allow the pads to 'break in' before taking it back to the shop. After two months of constant squeaking, I took the car back to Firehouse so that the new pads could be checked. I dropped the car off just before 8AM and was called within an hour and informed that my car was ready to be picked up. I was told that something had been 'bumped' when my wheels were put back on after the replacement of the brake pads and that an adjustment had been made to remedy the squeaking. I picked the car up during lunch and, to my surprise, my brakes began squeaking within one mile of the shop. I took the car back the next day and informed the staff that my brakes were still squeaking. I again received a call within an hour stating that the noise was actually coming from my rear brake drums and that I would need to pay an additional $115 (after already paying $310 two months prior) to have the drums machined to remedy the noise. I explained that I could clearly hear the noise from the front of my car and that it would be a great coincidence that my rear brakes began squeaking on the exact day that my front pads were replaced. The technician assured me that this was indeed the issue and that this would end the noise. I received a call an hour later stating that my car was ready to pick up. Again, when I picked the car up, the brakes were squeaking (still from the front) within a mile of the shop. I called Firehouse immediately upon returning to my desk and was told that I should come in a take a drive with them so that they ??could hear the same thing that I was hearing.?? I have now been hearing the same noise for over two months and have been scammed out of $115! I will now spend more money to find a shop that will take the time to accurately diagnose the source of this noise and correct the mistakes of Firehouse.

Pros: Proximity to work

Cons: Poor customer service

.

Convenience is at the top of the list for me at this auto care location. Located basically at the back door to my place of employment, it is extremely convenient for me to drop my car off over lunch and have the oil changed and ready for me to pick up at close of business. The price was unbeatable at $14.95, and the staff is knowledgable, professional, and courteous at all times.

PROS: convenience, price, effectiveness
CONS:

5
★★★★★

Convenience is at the top of the list for me at this auto care location. Located basically at the back door to my place of employment, it is extremely convenient for me to drop my car off over lunch and have the oil changed and ready for me to pick up at close of business. The price was unbeatable at $14.95, and the staff is knowledgable, professional, and courteous at all times.

PROS: convenience, price, effectiveness
CONS:

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