St Lawrence Homes-Highland Crk

★★★☆☆

About St Lawrence Homes-Highland Crk

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Real Estate

Real Estate
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3.0 1
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We shopped around a lot for different builders and finally settled on St Lawerence for the location and the quality of the home. Their homes are very pricey, but the workmanship is awesome. They really build a good quality home and outdo many other well known names, such as Shea or Dr. Horton. We hired an inspector before closing, and he found only minor problems.

When we did our 1-year walk-thru, there was hardly anything to fix, except for a few minor details, such as cracks from the settling of the house. Their warranty team went above and beyond our expectations. They found stuff we had not even noticed and cleaned our house from top to bottom after they were finished making repairs. They even adjusted our towels on the towel racks.

I wish I had great remarks for the sales rep, but he was awful! He was almost belligerent at times. He was very impersonal, did not possess good people skills, confrontational, and just seemed like he did not want to be bohered at all. We had to stay on top of them during the building of the home, and he would get it resolved, but it took a lot of arm twisting. We are still not totally happy with the home because they made a change to the exterior of the home and did not communicate it until we were getting ready to close. They would not agree to do it as they normally build the home. Very disappointing!

The floorplans are ok, and they don't have many models to go see. It seems like they just showcase their top sellers in every community, so we built our home sight unseen. We modified our floorplan, and they were good about building it the way we asked.

All in all, if I had to do it over again, I am happy with the home, but the building process made me an unhappy camper.

PROS: Great quality homes, great warranty service, flexibility in customization
CONS: Poor sales rep, late on deadlines, standard floorplans not as good

3
★★★☆☆

We shopped around a lot for different builders and finally settled on St Lawerence for the location and the quality of the home. Their homes are very pricey, but the workmanship is awesome. They really build a good quality home and outdo many other well known names, such as Shea or Dr. Horton. We hired an inspector before closing, and he found only minor problems.

When we did our 1-year walk-thru, there was hardly anything to fix, except for a few minor details, such as cracks from the settling of the house. Their warranty team went above and beyond our expectations. They found stuff we had not even noticed and cleaned our house from top to bottom after they were finished making repairs. They even adjusted our towels on the towel racks.

I wish I had great remarks for the sales rep, but he was awful! He was almost belligerent at times. He was very impersonal, did not possess good people skills, confrontational, and just seemed like he did not want to be bohered at all. We had to stay on top of them during the building of the home, and he would get it resolved, but it took a lot of arm twisting. We are still not totally happy with the home because they made a change to the exterior of the home and did not communicate it until we were getting ready to close. They would not agree to do it as they normally build the home. Very disappointing!

The floorplans are ok, and they don't have many models to go see. It seems like they just showcase their top sellers in every community, so we built our home sight unseen. We modified our floorplan, and they were good about building it the way we asked.

All in all, if I had to do it over again, I am happy with the home, but the building process made me an unhappy camper.

PROS: Great quality homes, great warranty service, flexibility in customization
CONS: Poor sales rep, late on deadlines, standard floorplans not as good

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