Brynn Marr Hospital

★★☆☆☆
  • 192 Village Dr

    Jacksonville, NC 28546

    Map & Directions
  • 910-577-1400

About Brynn Marr Hospital

Hours
Mon. - Sun. 24 Hours

Community & Social Services

Community & Social Services
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Bradford Health Service

1701 B South Pelham Rd. Jacksonville, AL

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Bradford Health Svc

1701 Pelham Rd S # B Jacksonville, AL

2.4 5
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I was admitted for the second time into Brynn Marr psychiatric hospital in 2012. Prior to being admitted, i was in a regular hospital for about two weeks following a serious suicide attempt which left me in a coma, and intubated. Almost as soon as i woke up from the coma, they started arranging a bed for me at Brynn Marr. When you first are admitted, they're supposed to give you the clothes or any other belongings that are allowed into the facility almost immediately. I had to constantly remind the staff to give me my things, almost every hour for at least the entire first day. When I was discharged, they also managed to lose quite a few of my belongings that were supposed to be given to me. Some of those things being very special to me, but I was so relieved to get out of that hell hole, I didn't even bother to wait around for them to try and locate my things. The hospital does not provide sanitary soap. Nor does it provide conditioner. Which i find to be necessary. My hair was breaking off at the ends by the time i left because of their horrible soaps. I was also vegetarian upon being admitted. They DID NOT provide a vegetarian substitute for me to eat other than a peanut butter and jelly sandwhich. Now, lets be clear that there is not a large enough amount to receive protein from. They give you 2 slices of bread, a cup of peanut butter, and a cup of jelly. The cups were maybe an inch long, 3 centimeters wide, and 1 centimeter tall. That is what i was forced to live off of everyday for 2 weeks for lunch and dinner. Thankfully i had cereal in the mornings. While in the hospital i eventually had to break my vegetarian diet because they brought in pizza one day for lunch while we watched The Lorax in the day room. They had NO alternatives. And only had pepperoni pizza, the kind with the little squares of pepperoni all over the pizza, under the cheese. It was impossible to get around the pepperoni, so i was forced to eat it, or go hungry. The staff that provides group therapy does not teach any real coping skills. Myself, among many others i was in there with, basically faked feeling better and "making progress" to ensure our release, instead of being admitted into the residential side of the facility. It is entirely possible to go in under temporary standards and then be moved to residential which usually lasts about a year. None of the staff was ever notified of my physical illnesses caused by my overdose, before being released from the normal hospital, i was diagnosed with pneumonia caused by inhalation of vomit during one of my many seizures as well as my right lung having collapsed. I was forced to do physical exercise in the gym because the staff assumed i was making the illness up to get out of exercising. Now, it is possible to choose to sit out and not cooperate, BUT it will hinder your chances of getting out anytime soon. Any signs of refusing to cooperate with treatment, is recorded. Really, anything you ever do while in the hospital is recorded on paper by the staff supervising you. You only get a shower time of about 5 minutes. And the bathrooms were rarely ever cleaned. The day before i was supposed to be released, i was attacked by another girl who held me down with sheer weight (was sitting on top of my back) (was also at least 200lbs) and had a handful of my hair while she continuously punched me in the face and slammed my head against the wall. The staff did absolutely nothing. It was my friends i was in there with who pulled her off of me. They did not punish her in any way. And after an altercation inside the facilty, there is supposed to be a 50 foot rule between the involved parties. They attempted to force me to go into the same room as her, clearly violating the rule. I refused but my mother was already in the waiting room ready to pick me up and take me home, so they couldn't really hold me any longer, as i had already notified her through my social worker of the altercation. During my last week there, a new girl was admitted for suicidal behaviors, like most of the kids admitted are, but had to be sent home after only 4 days because a couple of the other girls immediately took a dislike of her, for no reason, and was continuously attacked multiple times a day, every single day, until she HAD to be released. The staff took absolutely NO precautions to ensure her safety until the decision was made to release her into parental custody. It was a horrible experience. Not just for me, but for SEVERAL other girls who were admitted against their will. I still suffer with my problems the same way i did when i went in. They did not help whatsoever. Its truely shameful.

2
★★☆☆☆

I was admitted for the second time into Brynn Marr psychiatric hospital in 2012. Prior to being admitted, i was in a regular hospital for about two weeks following a serious suicide attempt which left me in a coma, and intubated. Almost as soon as i woke up from the coma, they started arranging a bed for me at Brynn Marr. When you first are admitted, they're supposed to give you the clothes or any other belongings that are allowed into the facility almost immediately. I had to constantly remind the staff to give me my things, almost every hour for at least the entire first day. When I was discharged, they also managed to lose quite a few of my belongings that were supposed to be given to me. Some of those things being very special to me, but I was so relieved to get out of that hell hole, I didn't even bother to wait around for them to try and locate my things. The hospital does not provide sanitary soap. Nor does it provide conditioner. Which i find to be necessary. My hair was breaking off at the ends by the time i left because of their horrible soaps. I was also vegetarian upon being admitted. They DID NOT provide a vegetarian substitute for me to eat other than a peanut butter and jelly sandwhich. Now, lets be clear that there is not a large enough amount to receive protein from. They give you 2 slices of bread, a cup of peanut butter, and a cup of jelly. The cups were maybe an inch long, 3 centimeters wide, and 1 centimeter tall. That is what i was forced to live off of everyday for 2 weeks for lunch and dinner. Thankfully i had cereal in the mornings. While in the hospital i eventually had to break my vegetarian diet because they brought in pizza one day for lunch while we watched The Lorax in the day room. They had NO alternatives. And only had pepperoni pizza, the kind with the little squares of pepperoni all over the pizza, under the cheese. It was impossible to get around the pepperoni, so i was forced to eat it, or go hungry. The staff that provides group therapy does not teach any real coping skills. Myself, among many others i was in there with, basically faked feeling better and "making progress" to ensure our release, instead of being admitted into the residential side of the facility. It is entirely possible to go in under temporary standards and then be moved to residential which usually lasts about a year. None of the staff was ever notified of my physical illnesses caused by my overdose, before being released from the normal hospital, i was diagnosed with pneumonia caused by inhalation of vomit during one of my many seizures as well as my right lung having collapsed. I was forced to do physical exercise in the gym because the staff assumed i was making the illness up to get out of exercising. Now, it is possible to choose to sit out and not cooperate, BUT it will hinder your chances of getting out anytime soon. Any signs of refusing to cooperate with treatment, is recorded. Really, anything you ever do while in the hospital is recorded on paper by the staff supervising you. You only get a shower time of about 5 minutes. And the bathrooms were rarely ever cleaned. The day before i was supposed to be released, i was attacked by another girl who held me down with sheer weight (was sitting on top of my back) (was also at least 200lbs) and had a handful of my hair while she continuously punched me in the face and slammed my head against the wall. The staff did absolutely nothing. It was my friends i was in there with who pulled her off of me. They did not punish her in any way. And after an altercation inside the facilty, there is supposed to be a 50 foot rule between the involved parties. They attempted to force me to go into the same room as her, clearly violating the rule. I refused but my mother was already in the waiting room ready to pick me up and take me home, so they couldn't really hold me any longer, as i had already notified her through my social worker of the altercation. During my last week there, a new girl was admitted for suicidal behaviors, like most of the kids admitted are, but had to be sent home after only 4 days because a couple of the other girls immediately took a dislike of her, for no reason, and was continuously attacked multiple times a day, every single day, until she HAD to be released. The staff took absolutely NO precautions to ensure her safety until the decision was made to release her into parental custody. It was a horrible experience. Not just for me, but for SEVERAL other girls who were admitted against their will. I still suffer with my problems the same way i did when i went in. They did not help whatsoever. Its truely shameful.

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HORRIBLE. didnt listen to anything we said. Allowed our son to walk around for days with poop on himself. Lied to us several times and were of no real help at all.

3
★★★★★

HORRIBLE. didnt listen to anything we said. Allowed our son to walk around for days with poop on himself. Lied to us several times and were of no real help at all.

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I was voluntarily admitted to the active duty wing after having suicidal thoughts related to previously being raped.
https://www.facebook.com/BrynnMarrVictims

I was not at all safe in their care. I was there less than 24 hours before I was sexually assaulted by another patient and they did nothing about it - nothing to make me feel safe, nothing to keep him away from me. He slept in the room next to me, and I had to sit by him in the lounge for the rest of my stay (since they lock our rooms during the day, there's nowhere else to go). Another woman arrived the day after this happened and they moved her into my room right next to the guy who assaulted me without mentioning anything to her. They didn't even tell the next shift what had happened. Then when I reported it to their patient affairs department, they swept it under the rug before I even finished telling my story. You'd think they'd been especially careful since mental health is their job and I was there for already having suicidal thoughts from a sexual assault, but instead they didn't seem to even know why I was there. It was day care for adults; there was NO medical treatment except throwing pills at you. Otherwise they herded us into the lounge and made us watch TV 16 hours a day. The two groups they did do showed gross incompetence and clearly the intention of putting a check in a box rather than doing any good. The groups were completely off topic and in one group, the social worker popped a movie into the TV we were already watching 16 hours a day, then left. The movie was horrible and irrelevant; we didn't even finish it - not like the social worker knew we didn't or would've cared anyway. She did her "job" and it only cost her 5 minutes of her time.

After all that, I went to the nurse and told her that I was there voluntarily and I wanted out. I was told I had to fill out a request to leave which they had 72 hours to review and decide if they would let me out! I was a prisoner. I will never ask for "help" again.

I disagreed with one of the providers so she got snotty with me and kicked me out the door. They didn't care about anything I had to say. I don't think it even occurred to them to get outside advice; they were too busy just pushing people through the system like cattle. They didn't have any medical records on me. They did an extensive intake but then apparently filed it in the trash because no one I talked to after that had any of that information. I was a complete stranger to them.

I, LITERALLY, would not go back to this place if my life depended on it. I know several other active duty members who are suicidal and refuse to go to the ER if their thoughts get too serious out of fear of being sent back to Brynn Marrr. This place should be shut down. Our service members should not fear getting help.

1
★☆☆☆☆

I was voluntarily admitted to the active duty wing after having suicidal thoughts related to previously being raped.
https://www.facebook.com/BrynnMarrVictims

I was not at all safe in their care. I was there less than 24 hours before I was sexually assaulted by another patient and they did nothing about it - nothing to make me feel safe, nothing to keep him away from me. He slept in the room next to me, and I had to sit by him in the lounge for the rest of my stay (since they lock our rooms during the day, there's nowhere else to go). Another woman arrived the day after this happened and they moved her into my room right next to the guy who assaulted me without mentioning anything to her. They didn't even tell the next shift what had happened. Then when I reported it to their patient affairs department, they swept it under the rug before I even finished telling my story. You'd think they'd been especially careful since mental health is their job and I was there for already having suicidal thoughts from a sexual assault, but instead they didn't seem to even know why I was there. It was day care for adults; there was NO medical treatment except throwing pills at you. Otherwise they herded us into the lounge and made us watch TV 16 hours a day. The two groups they did do showed gross incompetence and clearly the intention of putting a check in a box rather than doing any good. The groups were completely off topic and in one group, the social worker popped a movie into the TV we were already watching 16 hours a day, then left. The movie was horrible and irrelevant; we didn't even finish it - not like the social worker knew we didn't or would've cared anyway. She did her "job" and it only cost her 5 minutes of her time.

After all that, I went to the nurse and told her that I was there voluntarily and I wanted out. I was told I had to fill out a request to leave which they had 72 hours to review and decide if they would let me out! I was a prisoner. I will never ask for "help" again.

I disagreed with one of the providers so she got snotty with me and kicked me out the door. They didn't care about anything I had to say. I don't think it even occurred to them to get outside advice; they were too busy just pushing people through the system like cattle. They didn't have any medical records on me. They did an extensive intake but then apparently filed it in the trash because no one I talked to after that had any of that information. I was a complete stranger to them.

I, LITERALLY, would not go back to this place if my life depended on it. I know several other active duty members who are suicidal and refuse to go to the ER if their thoughts get too serious out of fear of being sent back to Brynn Marrr. This place should be shut down. Our service members should not fear getting help.

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DON'T SEND YOUR CHILD THERE! We sent our daughter, they diagnosed her as bipolar after one 15 minute meeting with her doctor. Put her on meds WITHOUT our consent! She was voluntary, so we had to sign paperwork saying we wouldn't take her out for the first 72 hours, but after that we could get her when we wanted. Turns out we couldn't! We had to put through a request in writing and they had 72 hours to make the determination and then could have her involuntarily committed. The nursing staff doesn't communicate. The day shift wouldn't put things in her chart so the night staff would tell me she had a good day and was lieing about being sick during the day. The night shift would do the same and say she was lieing about being ill. She went 2 days without seeing the doctor, when she was supposed to every morning. Ever since she went there and was put on meds for bipolar, that's when she started having manic episodes. I wanted to speak to the doctor and was told by the nursing staff that they would leave a note for him, but he probably wouldn't call me back, and he didn't. The Social Worker didn't return ANY phone calls. It was absolutely horrible! Then, when they finally discharged her, they violated her rights and verbally told me her discharge information, medication, diagnosis, etc, IN FRONT OF THE 5 OTHER PEOPLE IN THE WAITING ROOM! We took off quickly and will NEVER SEND HER THERE AGAIN!!!!!

1
★☆☆☆☆

DON'T SEND YOUR CHILD THERE! We sent our daughter, they diagnosed her as bipolar after one 15 minute meeting with her doctor. Put her on meds WITHOUT our consent! She was voluntary, so we had to sign paperwork saying we wouldn't take her out for the first 72 hours, but after that we could get her when we wanted. Turns out we couldn't! We had to put through a request in writing and they had 72 hours to make the determination and then could have her involuntarily committed. The nursing staff doesn't communicate. The day shift wouldn't put things in her chart so the night staff would tell me she had a good day and was lieing about being sick during the day. The night shift would do the same and say she was lieing about being ill. She went 2 days without seeing the doctor, when she was supposed to every morning. Ever since she went there and was put on meds for bipolar, that's when she started having manic episodes. I wanted to speak to the doctor and was told by the nursing staff that they would leave a note for him, but he probably wouldn't call me back, and he didn't. The Social Worker didn't return ANY phone calls. It was absolutely horrible! Then, when they finally discharged her, they violated her rights and verbally told me her discharge information, medication, diagnosis, etc, IN FRONT OF THE 5 OTHER PEOPLE IN THE WAITING ROOM! We took off quickly and will NEVER SEND HER THERE AGAIN!!!!!

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My daughter who is bipolar adhd and impulsivity has a hormonal and chemical imbalance was recently admitted to Brynn Marr. First off we sat in the emergency room and waited 34 hours for a room for our daughter . Then once we got to the hospital they seemed very nice and concerned took our information and did a intake . I spent one hour relaying information to this lady assuming it would be used to help my daughter. They told me someone would be contacting me the next day . Needles to say I didn??t hear anything . when i went to visit her the next day she smelled like someone peed on her its was horrific. Needless to say wetting her pants when she??s angry is one of the problems i discussed with the nurse. when i asked to speak with someone . i was told they were in shift change .When i called that night to speak with a nurse I got a apology that??s this info wasn??t passed from the intake that she had these problems i was kind of upset . She was also hiding her underwear from the nurse because she didn??t want them to know. I also asked why i hadn??t been contacted and what was being done . the lady told me she was the night nurse and i would have to call back in the morning and speak to therapist well i did and i had to leave numerous messages and this lady never called me back. finally one day i demanded to sit on hold while they located here i was tired of the run around and her excuse was the number was wrong in the intake , even though every time i called i gave them my correct phone number. This does not end our list of problems id be here typing all day and they give you a limit on here . If your looking for help for your child it all boils down to this is not the place to take her.

2
★★☆☆☆

My daughter who is bipolar adhd and impulsivity has a hormonal and chemical imbalance was recently admitted to Brynn Marr. First off we sat in the emergency room and waited 34 hours for a room for our daughter . Then once we got to the hospital they seemed very nice and concerned took our information and did a intake . I spent one hour relaying information to this lady assuming it would be used to help my daughter. They told me someone would be contacting me the next day . Needles to say I didn??t hear anything . when i went to visit her the next day she smelled like someone peed on her its was horrific. Needless to say wetting her pants when she??s angry is one of the problems i discussed with the nurse. when i asked to speak with someone . i was told they were in shift change .When i called that night to speak with a nurse I got a apology that??s this info wasn??t passed from the intake that she had these problems i was kind of upset . She was also hiding her underwear from the nurse because she didn??t want them to know. I also asked why i hadn??t been contacted and what was being done . the lady told me she was the night nurse and i would have to call back in the morning and speak to therapist well i did and i had to leave numerous messages and this lady never called me back. finally one day i demanded to sit on hold while they located here i was tired of the run around and her excuse was the number was wrong in the intake , even though every time i called i gave them my correct phone number. This does not end our list of problems id be here typing all day and they give you a limit on here . If your looking for help for your child it all boils down to this is not the place to take her.

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