Gold's Gym

★★★★☆
  • 7339 Six Forks Rd

    Raleigh, NC 27615

    Map & Directions
  • 919-847-8189

Sports & Recreation

Sports & Recreation
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I will not recommend this location to anyone. I am a member over six months and most of the staffs are very friendly. Until last Sun, Dec 29, 2013, I came in and always asked for a large tower. I was asked to pay additional $5.00 for

3
★★★★★

I will not recommend this location to anyone. I am a member over six months and most of the staffs are very friendly. Until last Sun, Dec 29, 2013, I came in and always asked for a large tower. I was asked to pay additional $5.00 for

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VERY POORLY MANAGED GYM: If youre looking for a gym thats dirty with worn out equipment and an unfriendly staff, this is the place for you! Ive been a member here for a few years and the only reason Ive stayed is because its about a

3
★★★★★

VERY POORLY MANAGED GYM: If youre looking for a gym thats dirty with worn out equipment and an unfriendly staff, this is the place for you! Ive been a member here for a few years and the only reason Ive stayed is because its about a

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The personnel are unfriendly and uninterested. They seem to be preoccupied with talking among themselves. The basketball court has no heat or air conditioning. It felt like we were playing outside this week. Temperature of the gym on monday read 52.
When asked if the heat would be repaired the response was "don't count on it". He seemed annoyed by my question.

I have been a member for ten years and the gym used to be run very well. Now it seems they do the very bare minimum to keep clients happy.

2
★★☆☆☆

The personnel are unfriendly and uninterested. They seem to be preoccupied with talking among themselves. The basketball court has no heat or air conditioning. It felt like we were playing outside this week. Temperature of the gym on monday read 52.
When asked if the heat would be repaired the response was "don't count on it". He seemed annoyed by my question.

I have been a member for ten years and the gym used to be run very well. Now it seems they do the very bare minimum to keep clients happy.

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I've been a member here for several years. The members are friendly but the staff is not. They are more interested in talking among themselves and flirting with each other than helping the members, cleaning, straightening or getting fresh

3
★★★★★

I've been a member here for several years. The members are friendly but the staff is not. They are more interested in talking among themselves and flirting with each other than helping the members, cleaning, straightening or getting fresh

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2
★★★★☆

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Pros: Great management and friendly staff

Cons: --

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This gym used to be a really excellent facility. The staff under the old manager / former owner was outstanding. You never got an attitude of "That's not my job." It used to be a great place to work out.

The reverse is true today. An example... I notified the girl at the desk by the upstairs door that the cardio area was out of cleaning towels (I should not have to do this, as they are within eyeshot of her desk). Her response - verbatin - was, "If you want a cleaning towel, you will have to go downstairs and get one yourself."

When I complained to the last manager that 4 of the 5 stair machines were out of order with no signs on them to indicate that they were broken, his response was - again verbatim - "I've got more important things to do right now. Get the *uck out of my office."

The owners and regional managers do not respond to escalations and complaints.

The air conditioning is virtually non-existent most days. Yesterday I mowed my lawn in 93 degree heat instead of working out at Gold's, as I felt it would be cooler to mow the lawn than go work out at that gym.

Soap dispensers are routinely out of soap. Wet sauna is frequently broken. POOR POOR POOR...

1
★★☆☆☆

This gym used to be a really excellent facility. The staff under the old manager / former owner was outstanding. You never got an attitude of "That's not my job." It used to be a great place to work out.

The reverse is true today. An example... I notified the girl at the desk by the upstairs door that the cardio area was out of cleaning towels (I should not have to do this, as they are within eyeshot of her desk). Her response - verbatin - was, "If you want a cleaning towel, you will have to go downstairs and get one yourself."

When I complained to the last manager that 4 of the 5 stair machines were out of order with no signs on them to indicate that they were broken, his response was - again verbatim - "I've got more important things to do right now. Get the *uck out of my office."

The owners and regional managers do not respond to escalations and complaints.

The air conditioning is virtually non-existent most days. Yesterday I mowed my lawn in 93 degree heat instead of working out at Gold's, as I felt it would be cooler to mow the lawn than go work out at that gym.

Soap dispensers are routinely out of soap. Wet sauna is frequently broken. POOR POOR POOR...

Cons: Poor Maintenance, Bad Customer Service, Dirty

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Don't ever work with Dennis. He completely sold me a multipass membership and my wife a single club membership. We signed up for a membership at the Celebration at Six Forks location because of convenience to our home. We are centrally located between NH Mall & C@6 Forks. The Celebration location is quite old. I was working out there over 15 years ago, and nothing has really changed. We could have signed up at the NH location where everything is new. We thought we were getting a multi-club pass, but we weren't. We were duped. I asked about a mulit-club pass, and was told it would be another $100. We would have never signed up for a single club membership at an old club like that. The place has been under reconstruction for 2 weeks, and will be for another 2 weeks. During this month, the only cardio equipment available is the Cardio Cinema room. Try and get a piece of equipment after work. It won't happen, with only 16 pieces of cardio EQ, and no treadmills for a month. What a rip off. Same old song & dance. I beg you, stay away from here, and definintely stay away from Dennis.

0
★☆☆☆☆

Don't ever work with Dennis. He completely sold me a multipass membership and my wife a single club membership. We signed up for a membership at the Celebration at Six Forks location because of convenience to our home. We are centrally located between NH Mall & C@6 Forks. The Celebration location is quite old. I was working out there over 15 years ago, and nothing has really changed. We could have signed up at the NH location where everything is new. We thought we were getting a multi-club pass, but we weren't. We were duped. I asked about a mulit-club pass, and was told it would be another $100. We would have never signed up for a single club membership at an old club like that. The place has been under reconstruction for 2 weeks, and will be for another 2 weeks. During this month, the only cardio equipment available is the Cardio Cinema room. Try and get a piece of equipment after work. It won't happen, with only 16 pieces of cardio EQ, and no treadmills for a month. What a rip off. Same old song & dance. I beg you, stay away from here, and definintely stay away from Dennis.

Cons: Sales Staff (Dennis)

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No one will ever return your calls. Their staff never has an answer & will put you on hold until eternity. The corporate office never returns your query and yes, if you give them your credit card number forget getting a response from them. Never dealt with anyplace this unprofessional. JUST RETURN CALLS & have good business sense. It took me 4 months to get my new credit card number updated on their records wasting hrs and hrs on hold. Your voicemails go in a black hole. Now I am trying to freeze my membership due to extensive work travel and tired of no one giving a straight answer. Will never renew my membership or give business to golds gym ever again. I will ardently share these negative experiences with everyone who is looking for a gym.

0
★☆☆☆☆

No one will ever return your calls. Their staff never has an answer & will put you on hold until eternity. The corporate office never returns your query and yes, if you give them your credit card number forget getting a response from them. Never dealt with anyplace this unprofessional. JUST RETURN CALLS & have good business sense. It took me 4 months to get my new credit card number updated on their records wasting hrs and hrs on hold. Your voicemails go in a black hole. Now I am trying to freeze my membership due to extensive work travel and tired of no one giving a straight answer. Will never renew my membership or give business to golds gym ever again. I will ardently share these negative experiences with everyone who is looking for a gym.

Cons: Absolutely non-responsive and not helpful

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Have been a member of Gold's for several years now. They are not the cheapest, but IMHO they are worth the $$. Lots of state of the art equipment. Well maintained, clean. Nice locker rooms. Well.. at least the men's is nice. Don't know about the ladies, I have never been invited in there. :-)

I get board with excercising pretty easily. One nice thing is that when I get board with one machine they have lots and lots of others to choose from.

I go to the North Hills Location mostly. But have gone to others. They have all been pretty nice.

Recommended.

5
★★★★★

Have been a member of Gold's for several years now. They are not the cheapest, but IMHO they are worth the $$. Lots of state of the art equipment. Well maintained, clean. Nice locker rooms. Well.. at least the men's is nice. Don't know about the ladies, I have never been invited in there. :-)

I get board with excercising pretty easily. One nice thing is that when I get board with one machine they have lots and lots of others to choose from.

I go to the North Hills Location mostly. But have gone to others. They have all been pretty nice.

Recommended.

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Be VERY leery of these guys! They charged my credit card for hundreds of dollars FOR NO REASON and not a single person from the gym would return a phone call to address the matter. I had to file a complaint and no surprise, they didn't respond to that either. The facility is nice but if it is staffed with people who make fraudulent charges on your credit card and won't correct their own errors, it is hardly worth it.

0
★☆☆☆☆

Be VERY leery of these guys! They charged my credit card for hundreds of dollars FOR NO REASON and not a single person from the gym would return a phone call to address the matter. I had to file a complaint and no surprise, they didn't respond to that either. The facility is nice but if it is staffed with people who make fraudulent charges on your credit card and won't correct their own errors, it is hardly worth it.

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I lifted at the celebration @ six forks location for a hair over 3 years before trying to find a gym closer to my home.
The place has been updated with nicer materials, and they have a good selection of machines as well as free weights. The fact that they have multiple squat racks is a big deal for me. They have a lot of classes (which I've never taken and can't comment on). They have a very unique cardio cinema concept where they show movies in basically a theater with cardio equipment.
Since the management has changed, some of the machines that have broken are taking longer to get fixed, but overall, it's still a great gym.
I'd strongly recommend this gym to people who have a little experience, and don't mind going in, keeping to themselves and lifting. It's not a meat market, and there isn't much staff floating around the weight area with pointers (wanted or unwanted).

2
★★★★☆

I lifted at the celebration @ six forks location for a hair over 3 years before trying to find a gym closer to my home.
The place has been updated with nicer materials, and they have a good selection of machines as well as free weights. The fact that they have multiple squat racks is a big deal for me. They have a lot of classes (which I've never taken and can't comment on). They have a very unique cardio cinema concept where they show movies in basically a theater with cardio equipment.
Since the management has changed, some of the machines that have broken are taking longer to get fixed, but overall, it's still a great gym.
I'd strongly recommend this gym to people who have a little experience, and don't mind going in, keeping to themselves and lifting. It's not a meat market, and there isn't much staff floating around the weight area with pointers (wanted or unwanted).

Pros: Lots of free weights. Multiple squat racks.

Cons: Hours were short at times.

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In the otherwise bleak "celebration plaza" is the best gym in the city. The facility is completely remodeled with beautiful slate and tile... did I mention it has a movie theater?! The locker rooms are always clean and well maintained. The place is HUGE!! about 3 times the size you would think. The latest equipment, classes, aquatics, and a staff that truly cares and lives the lifestyle. You won't find better service, equipment or atmosphere anywhere in the state! I have been to about 50 gyms in 10 different states, and I would put this gym up against them all!

2
★★★★★

In the otherwise bleak "celebration plaza" is the best gym in the city. The facility is completely remodeled with beautiful slate and tile... did I mention it has a movie theater?! The locker rooms are always clean and well maintained. The place is HUGE!! about 3 times the size you would think. The latest equipment, classes, aquatics, and a staff that truly cares and lives the lifestyle. You won't find better service, equipment or atmosphere anywhere in the state! I have been to about 50 gyms in 10 different states, and I would put this gym up against them all!

Pros: a beautiful facility. The cleanest in the triangle.

Cons: parking is in the rear of the building

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They redid the place and so far so good. Just don't expect the personal touch past the front door and I don't care what you hear, who tells you what, how many hello's you get, etc. They don't care once the money is in the bank. It is up to you unless you PAY for the attention you may or may not need... They'll talk you out of showing you around....

Other than that a good gym... the equipment has all it needs plus more. Just do not BUY the hype or the pretty boys and girls at the counter, BUY the gym equipment, the classes and what use you will get out of it. P.S. The nursery ladies are great with the kids.

1
★★★☆☆

They redid the place and so far so good. Just don't expect the personal touch past the front door and I don't care what you hear, who tells you what, how many hello's you get, etc. They don't care once the money is in the bank. It is up to you unless you PAY for the attention you may or may not need... They'll talk you out of showing you around....

Other than that a good gym... the equipment has all it needs plus more. Just do not BUY the hype or the pretty boys and girls at the counter, BUY the gym equipment, the classes and what use you will get out of it. P.S. The nursery ladies are great with the kids.

Pros: The equipment is in tact, good environment

Cons: Sales - wait for a deal and it will be worth the while

 

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