NTB-National Tire & Battery

★★★★☆
  • 1495 NC Highway 66 S

    Kernersville, NC 27284

    Map & Directions
  • 336-996-5591

About NTB-National Tire & Battery

Categories
  • Tires
  • Brake Repair
  • Auto Body Paint & Repair
  • Automotive Repair
  • Oil Changes
Details
  • BF Goodrich
  • Goodyear
  • Michelin
  • Uniroyal Tire
  • General Tire
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 7am-7pm, Sa 7am-6pm, Su 10am-4pm

Automotive

Automotive
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4.2 5
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I needed tires and Merchants had a great deal. When I arrived, I learned that they had an even better deal on an oil change. My vehicle was taken back to have the tires installed and the oil changed. After approximately 30 minutes I was summoned to my vehicle. (not surprising) I was shown a leaky wheel cylinder, and rear brakes that were close to needing replacing. I was headed out of town that day and didnt feel comfortable driving over 500 miles with a leaking wheel cylinder. It wasnt bad, just slightly we around the rubber boot.

I asked that they only replace the wheel cylinders for now. I was told that in order to insure that I wouldnt have any more trouble with leaking wheel cylinders, I needed to have my brake fluid flushed for a low low price of $60!!!! To have both rear wheel cylinders replaced was gonna be around $350!!!! That didnt even include new brakes.

For that ridiculous price, I declined all repairs. They advised me that my vehicle was NOT safe to drive. They even wrote that on my service bill. High pressure sales tactic. I postponed my trip for a few hours and replaced both wheel cylinders and rear brakes for $56!!!!!!!

My suggestion is that you get a second opinion when this company tells you that your vehicle needs repairs. They employ high pressure sales tactics that will work on some, especially single woman.

Hopefully this review will help someone be prepared for their tactics.

1
★☆☆☆☆

I needed tires and Merchants had a great deal. When I arrived, I learned that they had an even better deal on an oil change. My vehicle was taken back to have the tires installed and the oil changed. After approximately 30 minutes I was summoned to my vehicle. (not surprising) I was shown a leaky wheel cylinder, and rear brakes that were close to needing replacing. I was headed out of town that day and didnt feel comfortable driving over 500 miles with a leaking wheel cylinder. It wasnt bad, just slightly we around the rubber boot.

I asked that they only replace the wheel cylinders for now. I was told that in order to insure that I wouldnt have any more trouble with leaking wheel cylinders, I needed to have my brake fluid flushed for a low low price of $60!!!! To have both rear wheel cylinders replaced was gonna be around $350!!!! That didnt even include new brakes.

For that ridiculous price, I declined all repairs. They advised me that my vehicle was NOT safe to drive. They even wrote that on my service bill. High pressure sales tactic. I postponed my trip for a few hours and replaced both wheel cylinders and rear brakes for $56!!!!!!!

My suggestion is that you get a second opinion when this company tells you that your vehicle needs repairs. They employ high pressure sales tactics that will work on some, especially single woman.

Hopefully this review will help someone be prepared for their tactics.

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We took our car there to have a problem fixed. One service listed says they performed a 3 step fuel system cleaning. A couple of months later, the same problem happened again, we took it to the dealer instead this time. Dealer told us the

3
★★★★★

We took our car there to have a problem fixed. One service listed says they performed a 3 step fuel system cleaning. A couple of months later, the same problem happened again, we took it to the dealer instead this time. Dealer told us the

.

Went to them for an oil change, but came home with a huge list of repairs - which I know for a fact didn't need to be done. They wanted almost $2000 for repairs that were not even necessary!!! Shady business practices - watch out.

3
★★★★★

Went to them for an oil change, but came home with a huge list of repairs - which I know for a fact didn't need to be done. They wanted almost $2000 for repairs that were not even necessary!!! Shady business practices - watch out.

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I took my car there, and had asked them to change my name in the computer (that I had recently divorced). They called later on telling me that I needed about $700 more work on the car - that my steering column fluid was dirty and needed replacement. The car was only 4 years old, and I have never heard of that so I called another two places and they told me it was a rip-off. I would never take my car there again. I felt like they used the fact that I was a single woman to try to take advantage.

2
★★☆☆☆

I took my car there, and had asked them to change my name in the computer (that I had recently divorced). They called later on telling me that I needed about $700 more work on the car - that my steering column fluid was dirty and needed replacement. The car was only 4 years old, and I have never heard of that so I called another two places and they told me it was a rip-off. I would never take my car there again. I felt like they used the fact that I was a single woman to try to take advantage.

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I have purchased several tire sets from Merchant's in Kernersville over several years and have had good experiences. \r
\r
However, I recently took my Toyota Solara with less than 18000 miles there for an oil change/tire rotation. I sat in

3
★★★★★

I have purchased several tire sets from Merchant's in Kernersville over several years and have had good experiences. \r
\r
However, I recently took my Toyota Solara with less than 18000 miles there for an oil change/tire rotation. I sat in

Message from NTB-National Tire & Battery

NTB of Kernersville, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!

Yext

 

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