Southern States Volkswagen

★★★★★
  • 3823 Durham Chapel Hill Blvd

    Durham, NC 27707

    Map & Directions
  • 919-493-7411

About Southern States Volkswagen

Hours
Mon-Fri 9am-8pm, Sat 9am-6pm
4.806 67
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pete rubio was great

3
★★★★★

pete rubio was great

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First Service On My JetTa TDI Was Quick And Painless. Great Job!

3
★★★★★

First Service On My JetTa TDI Was Quick And Painless. Great Job!

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I wouldn't recommend bringing your car here for an inspection. 50$ for wiper blades that show no signs of ware and work just fine? Give me a break.

3
★★★★★

I wouldn't recommend bringing your car here for an inspection. 50$ for wiper blades that show no signs of ware and work just fine? Give me a break.

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Southern States Volkswagen of Durham is a dealership that provides excellent customer service. Derrick Lett, General Service Manager, has been there from the day I bought the car backing their product and service. I am very pleased with my

3
★★★★★

Southern States Volkswagen of Durham is a dealership that provides excellent customer service. Derrick Lett, General Service Manager, has been there from the day I bought the car backing their product and service. I am very pleased with my

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Artur and the rest of the sales team were great and went the extra mile to get the exact vehicle I wanted, and worked with me on pricing. Love my new Jetta.

3
★★★★★

Artur and the rest of the sales team were great and went the extra mile to get the exact vehicle I wanted, and worked with me on pricing. Love my new Jetta.

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I had my car serviced today and received exceptional customer service. Raphael Clement has handled my car and completed all task then followed through to make sure I was 100% pleased. Derrick Lett, General Manager, met with me and ensured

3
★★★★★

I had my car serviced today and received exceptional customer service. Raphael Clement has handled my car and completed all task then followed through to make sure I was 100% pleased. Derrick Lett, General Manager, met with me and ensured

.

Had a wonderful experience with the dealer. Will be telling all my friends about the experience

3
★★★★★

Had a wonderful experience with the dealer. Will be telling all my friends about the experience

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Purchasing my car from them was an amazing experience. All the gentlemen who helped me were amazingly nice and very understanding with the amount of questions I had. As a woman it is difficult to know you are getting a good price on a

3
★★★★★

Purchasing my car from them was an amazing experience. All the gentlemen who helped me were amazingly nice and very understanding with the amount of questions I had. As a woman it is difficult to know you are getting a good price on a

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Gorgeous, stunning, interesting, fresh arrangements EVERY TIME.

3
★★★★★

Gorgeous, stunning, interesting, fresh arrangements EVERY TIME.

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Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test

3
★★★★★

Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test

.

I am a new customer to this dealership recently moved here. In my last two experiences here I have been treated like royalty. I cannot identify with the negative reviews I have read here and frankly don't understand how any dealership

3
★★★★★

I am a new customer to this dealership recently moved here. In my last two experiences here I have been treated like royalty. I cannot identify with the negative reviews I have read here and frankly don't understand how any dealership

.

It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same

3
★★★★★

It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same

.

Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody!

3
★★★★★

Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody!

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Awesome Service!

3
★★★★★

Awesome Service!

.

Few dealerships own up to their brand when everything goes wrong. My 2010 GTI was having constant issues and finally the drive train failed after just 42k miles out of warranty. I have to commend Southern States with their professional

3
★★★★★

Few dealerships own up to their brand when everything goes wrong. My 2010 GTI was having constant issues and finally the drive train failed after just 42k miles out of warranty. I have to commend Southern States with their professional

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Just a note to express our appreciation for the courteous, prompt, and professional mannerin which you and the staff of Southern States Volkswagen of Durham assisted us with the recent purchase of a 2010 New Beetle Convertible.\r
\r
On

3
★★★★★

Just a note to express our appreciation for the courteous, prompt, and professional mannerin which you and the staff of Southern States Volkswagen of Durham assisted us with the recent purchase of a 2010 New Beetle Convertible.\r
\r
On

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Keith did a great job. He was easy to work with and extremely plesant. I was direct about what my needs and budget were. His response was professional and thorough. The purchase was painless. I enjoyed working with Keith. He had a warm and

3
★★★★★

Keith did a great job. He was easy to work with and extremely plesant. I was direct about what my needs and budget were. His response was professional and thorough. The purchase was painless. I enjoyed working with Keith. He had a warm and

.

I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the

3
★★★★★

I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the

.

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and

3
★★★★★

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and

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Easy to work with, worked around my schedule, had plenty of vehicles to choose from, thoroughly explained financing options, ultimately made the deal work for me, was in a out in a couple hours.

3
★★★★★

Easy to work with, worked around my schedule, had plenty of vehicles to choose from, thoroughly explained financing options, ultimately made the deal work for me, was in a out in a couple hours.

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Standard oil change, tire rotation, and inspection. They were timely and helpful.

3
★★★★★

Standard oil change, tire rotation, and inspection. They were timely and helpful.

.

Excellent service from everybody

3
★★★★★

Excellent service from everybody

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Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. Sam the service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by

3
★★★★★

Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. Sam the service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by

.

My wife and I were on an east coast trip in May of 2012 when I left my lights on over night killed the battery and had to get the security code reboot to start the car. This happened on a Saturday \r
afternoon as we were getting ready to

3
★★★★★

My wife and I were on an east coast trip in May of 2012 when I left my lights on over night killed the battery and had to get the security code reboot to start the car. This happened on a Saturday \r
afternoon as we were getting ready to

.

Bought a car here . The service was polite, the car I got was super and the price was ok too

3
★★★★★

Bought a car here . The service was polite, the car I got was super and the price was ok too

.

I own a 2012 Passat S from this dealership. This service here is always great! They are always going out of there way to help their customers. I went in today to get a new tire, they did not have the tire I wanted in stock so they provided

3
★★★★★

I own a 2012 Passat S from this dealership. This service here is always great! They are always going out of there way to help their customers. I went in today to get a new tire, they did not have the tire I wanted in stock so they provided

.

Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test

3
★★★★★

Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test

.

Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody!

3
★★★★★

Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody!

.

It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same

3
★★★★★

It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same

.

I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the

3
★★★★★

I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the

.

I absolutely hate shopping for a car, but our daughter blew out the engine on her car yesterday, so we had to enter the marketplace again. After looking around the internet, we ended up driving a short distance to Southern States

3
★★★★★

I absolutely hate shopping for a car, but our daughter blew out the engine on her car yesterday, so we had to enter the marketplace again. After looking around the internet, we ended up driving a short distance to Southern States

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Before coming to Southern States, we contacted their assistant internet sales manager, Anita, about their inventory of Passat TDIs (these are in high demand and most dealerships only have 1-2 on the lot) and to see if we could get a deal

3
★★★★★

Before coming to Southern States, we contacted their assistant internet sales manager, Anita, about their inventory of Passat TDIs (these are in high demand and most dealerships only have 1-2 on the lot) and to see if we could get a deal

.

Okay, so here I am pulling out of TJMaxx at 6:50 PM on Friday night when my engine light and my EPC light both come on. Yikes! I am from out of town visiting for the weekend with my wife and two small children. I remembered Southern States

3
★★★★★

Okay, so here I am pulling out of TJMaxx at 6:50 PM on Friday night when my engine light and my EPC light both come on. Yikes! I am from out of town visiting for the weekend with my wife and two small children. I remembered Southern States

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Keith-Exceptional, Professional, competent, expedient, & pleasant. Learned my wants & needs quickly-put the deal together Quickly, & Secured a Great deal for me.

3
★★★★★

Keith-Exceptional, Professional, competent, expedient, & pleasant. Learned my wants & needs quickly-put the deal together Quickly, & Secured a Great deal for me.

.

bought a new car here... seek out keith hutchings... he is a kind, thorough, none-pushy salesman who works for you to get a great car, deal and experience!

3
★★★★★

bought a new car here... seek out keith hutchings... he is a kind, thorough, none-pushy salesman who works for you to get a great car, deal and experience!

.

they were quick and got the job done in a timely manner

3
★★★★★

they were quick and got the job done in a timely manner

.

Southern States is the first dealership where I don't mind having their emblem on the back of our new car. They were great!!\r
\r
Before coming to Southern States, we contacted their assistant internet sales manager, Anita, about their

3
★★★★★

Southern States is the first dealership where I don't mind having their emblem on the back of our new car. They were great!!\r
\r
Before coming to Southern States, we contacted their assistant internet sales manager, Anita, about their

.

Come check Rod and Daniel at Southern States VW

3
★★★★★

Come check Rod and Daniel at Southern States VW

.

I am a new customer to this dealership recently moved here. In my last two experiences here I have been treated like royalty.I would be happy to give this dealer an excellent testimonial. I had a check engine light and various electrical

3
★★★★★

I am a new customer to this dealership recently moved here. In my last two experiences here I have been treated like royalty.I would be happy to give this dealer an excellent testimonial. I had a check engine light and various electrical

.

Made the purchase of my new VW Golf easy. Great job guys!

3
★★★★★

Made the purchase of my new VW Golf easy. Great job guys!

.

Southern States is the first dealership where I don't mind having their emblem on the back of our new car. They were great!!

3
★★★★★

Southern States is the first dealership where I don't mind having their emblem on the back of our new car. They were great!!

.

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and

3
★★★★★

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and

.

My wife and I were on an east coast trip in May of 2012 when I left my lights on over night killed the battery and had to get the security code reboot to start the car. This happened on a Saturday
afternoon as we were getting ready to leave for an hour and a half
ride to our next visit. Bill Rate and Andrew Biesemeir, service advisors, got us in and out in about an hour. Friendly and prompt service. Thanks again from a Wisconsin TDI owner.

4
★★★★☆

My wife and I were on an east coast trip in May of 2012 when I left my lights on over night killed the battery and had to get the security code reboot to start the car. This happened on a Saturday
afternoon as we were getting ready to leave for an hour and a half
ride to our next visit. Bill Rate and Andrew Biesemeir, service advisors, got us in and out in about an hour. Friendly and prompt service. Thanks again from a Wisconsin TDI owner.

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pleasant and professional

3
★★★★★

pleasant and professional

.

An excellent experience. I agree with other reviewers about the professionalism of Keith. He's knowledgeable and provided everything needed to make a well informed and comfortable decision. Keith handled our trade with ease, negotiations

3
★★★★★

An excellent experience. I agree with other reviewers about the professionalism of Keith. He's knowledgeable and provided everything needed to make a well informed and comfortable decision. Keith handled our trade with ease, negotiations

.

I will definitely return to Southern States Volkswagen for my future service and (potential) sales needs in the future.

3
★★★★★

I will definitely return to Southern States Volkswagen for my future service and (potential) sales needs in the future.

.

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and

3
★★★★★

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and

.

These folks found me the car I wanted and had it at their store when they promised. Keith Hutchins and Chavis Rachel were gentlemen to deal with. They did not high-pressure me and I felt as if they were enjoying their jobs. I can

3
★★★★★

These folks found me the car I wanted and had it at their store when they promised. Keith Hutchins and Chavis Rachel were gentlemen to deal with. They did not high-pressure me and I felt as if they were enjoying their jobs. I can

.

Good service and not pushy, I was satisfied with my car buying experience.

3
★★★★★

Good service and not pushy, I was satisfied with my car buying experience.

.

I just want to thank Chuck and the service team at SSVW for taking such good care of me and my car! You saved me on such a hot day, and made it cool! I'll be looking for all of you at Cell Block B!

3
★★★★★

I just want to thank Chuck and the service team at SSVW for taking such good care of me and my car! You saved me on such a hot day, and made it cool! I'll be looking for all of you at Cell Block B!

 

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