University Dental Assoc

★★★☆☆

About University Dental Assoc

Health & Medical

Health & Medical
More choices in Cary:
Resultset_next

Pro Dental Care

1053 W Main St Sleepy Hollow, IL

Resultset_next

Midwest Dental Lake In the Hills

152 Randall Rd Lake In The Hills, IL

2.75 4
Hi! Sign in to let us know how University Dental Assoc was?
Write a Review
.

We've been through several dentists in this area and have yet to find a really good dentist. So far, this practice has been the best. Although they have strange rules--such as no kids back in the room while getting treatment because of "fire hazards," the treatments (fillings) have been fine. I was disappointed when I went in for my cleaning and couldn't be seen because I had two small kids with me. They would not let them sit alone in the waiting room so I had to reschedule. They are pretty patient with billing. We had billing issues (insurance hang-ups) and they patiently waited for the payment, which took almost a year. We are satisfied with the practice.

3
★★★☆☆

We've been through several dentists in this area and have yet to find a really good dentist. So far, this practice has been the best. Although they have strange rules--such as no kids back in the room while getting treatment because of "fire hazards," the treatments (fillings) have been fine. I was disappointed when I went in for my cleaning and couldn't be seen because I had two small kids with me. They would not let them sit alone in the waiting room so I had to reschedule. They are pretty patient with billing. We had billing issues (insurance hang-ups) and they patiently waited for the payment, which took almost a year. We are satisfied with the practice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place is terrible. I had to get a tooth extraction done, and it was the scariest experience. The doctor almost jsut half extracted my tooth and broke it. They also did some procedures that htey claimed that they had checked to see if its covered by insurance, but it was not.. And then they keep asking you to pay the amount.

2
★★☆☆☆

This place is terrible. I had to get a tooth extraction done, and it was the scariest experience. The doctor almost jsut half extracted my tooth and broke it. They also did some procedures that htey claimed that they had checked to see if its covered by insurance, but it was not.. And then they keep asking you to pay the amount.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Let me say first, the benefits coordinator, Tracy, is a liar and completely unprofessional. We had some trouble coordinating insurance and she actually lied to Cigna on the phone! The hygenists were nice enough, but every time I went there, there was a new one. The office people have to much to do and there's usually one person checking in and out patients and answering the phone. I had to wait 10 mins. to make an appointment and that was the last straw. I will be finding a new dentist-this office is HORRIBLE!!!!

1
★☆☆☆☆

Let me say first, the benefits coordinator, Tracy, is a liar and completely unprofessional. We had some trouble coordinating insurance and she actually lied to Cigna on the phone! The hygenists were nice enough, but every time I went there, there was a new one. The office people have to much to do and there's usually one person checking in and out patients and answering the phone. I had to wait 10 mins. to make an appointment and that was the last straw. I will be finding a new dentist-this office is HORRIBLE!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I didn't find the staff to be professional at all and overall it was just a weird experience (the dentist and one of the hygienists were talking about another dentist). They couldn't get me in for over a week to repair a broken tooth and then acted as if they were doing me a big favor. The cleanings were okay, they have a lot of temporary staff that comes in so I never had the same hygienist.

5
★★★★★

I didn't find the staff to be professional at all and overall it was just a weird experience (the dentist and one of the hygienists were talking about another dentist). They couldn't get me in for over a week to repair a broken tooth and then acted as if they were doing me a big favor. The cleanings were okay, they have a lot of temporary staff that comes in so I never had the same hygienist.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used University Dental Assoc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review