CVS/Pharmacy

★★☆☆☆
  • 1990 NW Cary Pkwy

    Morrisville, NC 27560

    Map & Directions
  • 919-678-8257

1.5 2
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CVS makes substitutions to prescriptions without calling. For example, substituting tablets for capsules. When called about it, they get defensive and make excuses. No one seems properly trained or seems to care. They seem to care more about the insurance companies than me. They have made outright mistakes filling my prescriptions. Fortunately, I caught their mistake. I am taking my business elsewhere before one of their mistakes or substitutions has serious consequences.

1
★☆☆☆☆

CVS makes substitutions to prescriptions without calling. For example, substituting tablets for capsules. When called about it, they get defensive and make excuses. No one seems properly trained or seems to care. They seem to care more about the insurance companies than me. They have made outright mistakes filling my prescriptions. Fortunately, I caught their mistake. I am taking my business elsewhere before one of their mistakes or substitutions has serious consequences.

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Employees will tell you a time to pick up script and it is not done hours after promised. When picking up or dropping off script in drive thru it takes over 10 mins before anyone even comes over to speak to you. If you go inside the wait is always long and drawn out. Not an employee in the bunch who knows what promising a script on time means.

2
★★☆☆☆

Employees will tell you a time to pick up script and it is not done hours after promised. When picking up or dropping off script in drive thru it takes over 10 mins before anyone even comes over to speak to you. If you go inside the wait is always long and drawn out. Not an employee in the bunch who knows what promising a script on time means.

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