Quilters Loft Co

★★★★☆
  • 188 N Main StSte B

    Mooresville, NC 28115

    Map & Directions
  • 704-662-8660

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4.0 4
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I have been in this shop many times. As a matter of fact, I am taking a class now. I haven't met anyone yet who didn't go out of their way to make me feel welcome & important. The women in this shop give EXCELLENT customer service! Sometimes they are busy- I am not their only customer but they still make me feel that way. The business is in an old building- over 100 years old- the girls always carry my machine and tools up the steep stairs for me when I come for class.
I HIGHLY recommend Quilter's Loft Co & the staff. Take the time to visit historic downtown Mooresville while you're there.

5
★★★★★

I have been in this shop many times. As a matter of fact, I am taking a class now. I haven't met anyone yet who didn't go out of their way to make me feel welcome & important. The women in this shop give EXCELLENT customer service! Sometimes they are busy- I am not their only customer but they still make me feel that way. The business is in an old building- over 100 years old- the girls always carry my machine and tools up the steep stairs for me when I come for class.
I HIGHLY recommend Quilter's Loft Co & the staff. Take the time to visit historic downtown Mooresville while you're there.

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As an avid quilter, I enjoy visiting quilt shops throughout the U.S. This is a nice shop; however, there are two things that I found problematic. First is that the shop is in an old buildig and the only access is via a rickety, slipppery staircase. The other is the service. I was in the shop for 45 minutes and the ENTIRE time the shop employee was on the telephone; or making coffee for the employees in the downstairs shop; or talking to an old friend. I had to chase her down in order to have my fabric cut. While cutting my fabric and busily chatting with her friend, I had to keep a watchful eye to make certain my fabric was cut properly. I spent well over $200 and just feel that a customer deserves just a little bit more courtesy than I was given. Talk to your friends on your own time - not mine. I asked the employee if she was finished talking to her friend and she got quite huffy with me. I won't go back nor will I recommend this shop to my guild.

1
★☆☆☆☆

As an avid quilter, I enjoy visiting quilt shops throughout the U.S. This is a nice shop; however, there are two things that I found problematic. First is that the shop is in an old buildig and the only access is via a rickety, slipppery staircase. The other is the service. I was in the shop for 45 minutes and the ENTIRE time the shop employee was on the telephone; or making coffee for the employees in the downstairs shop; or talking to an old friend. I had to chase her down in order to have my fabric cut. While cutting my fabric and busily chatting with her friend, I had to keep a watchful eye to make certain my fabric was cut properly. I spent well over $200 and just feel that a customer deserves just a little bit more courtesy than I was given. Talk to your friends on your own time - not mine. I asked the employee if she was finished talking to her friend and she got quite huffy with me. I won't go back nor will I recommend this shop to my guild.

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I can testify that the Quilters Loft Company places a high priority on customer service. Often times one doesn't realize just how important it is until a situation arises where it is needed. This is just one of the many reasons I shall continue to be a loyal customer.

5
★★★★★

I can testify that the Quilters Loft Company places a high priority on customer service. Often times one doesn't realize just how important it is until a situation arises where it is needed. This is just one of the many reasons I shall continue to be a loyal customer.

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If you can't find the fabric you are looking for here, then you probably won't find it anywhere! It can be a bit overwhelming for us novices, but the employees are more than happy to help you with what you are looking for, and they are very knowledgeable.

5
★★★★★

If you can't find the fabric you are looking for here, then you probably won't find it anywhere! It can be a bit overwhelming for us novices, but the employees are more than happy to help you with what you are looking for, and they are very knowledgeable.

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Message from Quilters Loft Co

Largest Quilt Shop in the Charlotte Region offering over 4,000 bolts of fine quilting cottons, Pfaff sewing machines sales and service, classes and the highest level of customer service. Our goal is to provide you the highest level of quality products, at the best price, knowledgeable staff with the highest level of service in a friendly atmosphere. Join us for clubs and classes.

More about Quilters Loft Co

Specializing in fine fabrics, books, patterns, notions, Pfaff Sewing Machines sales and service. Our staff is knowledgeable, and offer the highest level of customer service, to assist you with your quilting and sewing needs. More than 4,000 bolts of fabr

 

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