Bunton-Lebes

★★★☆☆
  • 917 Salisbury Rd

    Statesville, NC 28677

    Map & Directions
  • 704-872-7621

About Bunton-Lebes

Hours
Mon-Fri 8am-5pm, Sat 8am-12am

Automotive

Automotive
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3.0 2
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I took my car in for an overheating issue and left with paper towel in my cooling system. The car was there for three months. They never once called me about it to give me an update on how the repair was going and when I would call they would tell me that they needed to do something else to fix it. Before I took it in, I had already replaced the thermostat, reservoir tank (which included a new radiator cap), had the system flushed and then replaced the radiator. After a week, I called them and they told me that I needed a new manifold intake. I really believed that this could have been the trouble since I had busted the seat in the bleeder valve while trying to bleed the system myself. I was able to purchase a used manifold intake along with new gaskets and brought it up to them to put on the car. They once again assured me this was the problem. A week and 1/2 later with still no call, I called them to find out that this did not solve the problem. Now I needed a new timing belt and water pump since my car had over 170,000 miles on it. I again believe that this might have been the problem and this time brought new parts to them to install...then I waited for the call. They never called. When I called them, they told me that they came to the conclusion that it was either a blown head gasket or a cracked head without doing a pressure test. I immediately called another mechanic and had him come with me to pick up the car. Lebes tried to bill me for a new thermostat, relay switch, and radiator cap but I NEVER authorized these and disputed the charges and they took them off my bill. Today, my new mechanic (Al s Bumper to Bumper...this is where you should go for honest and reliable service!!!) found a PAPER TOWEL in the USED thermostat that they had switched for my NEW one. The new mechanic said that if this paper towel has gotten into my radiator and/or heads, it could clog up my entire system. He is now flushing my BRAND NEW radiator and finding several pieces of paper towel coming from it! BEWARE BEWARE!!!

1
★☆☆☆☆

I took my car in for an overheating issue and left with paper towel in my cooling system. The car was there for three months. They never once called me about it to give me an update on how the repair was going and when I would call they would tell me that they needed to do something else to fix it. Before I took it in, I had already replaced the thermostat, reservoir tank (which included a new radiator cap), had the system flushed and then replaced the radiator. After a week, I called them and they told me that I needed a new manifold intake. I really believed that this could have been the trouble since I had busted the seat in the bleeder valve while trying to bleed the system myself. I was able to purchase a used manifold intake along with new gaskets and brought it up to them to put on the car. They once again assured me this was the problem. A week and 1/2 later with still no call, I called them to find out that this did not solve the problem. Now I needed a new timing belt and water pump since my car had over 170,000 miles on it. I again believe that this might have been the problem and this time brought new parts to them to install...then I waited for the call. They never called. When I called them, they told me that they came to the conclusion that it was either a blown head gasket or a cracked head without doing a pressure test. I immediately called another mechanic and had him come with me to pick up the car. Lebes tried to bill me for a new thermostat, relay switch, and radiator cap but I NEVER authorized these and disputed the charges and they took them off my bill. Today, my new mechanic (Al s Bumper to Bumper...this is where you should go for honest and reliable service!!!) found a PAPER TOWEL in the USED thermostat that they had switched for my NEW one. The new mechanic said that if this paper towel has gotten into my radiator and/or heads, it could clog up my entire system. He is now flushing my BRAND NEW radiator and finding several pieces of paper towel coming from it! BEWARE BEWARE!!!

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I have been doing business with Lebes now Bunton-Lebes for years. They do good work and I trust them. They are not in business to rip you off as I have found there are not many places I can trust to tell me the truth.
Thumbs up to Bunton- Lebes...... I can always call them when I have a problem.

5
★★★★★

I have been doing business with Lebes now Bunton-Lebes for years. They do good work and I trust them. They are not in business to rip you off as I have found there are not many places I can trust to tell me the truth.
Thumbs up to Bunton- Lebes...... I can always call them when I have a problem.

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