Wick & Greene Fine Jewelry

★★★☆☆
  • 121 Patton Ave

    Asheville, NC 28801

    Map & Directions
  • 828-253-1805

About Wick & Greene Fine Jewelry

Hours
Mon-Fri 9:30am-6pm ; Sat 10am-5pm ; Sun 1pm-5pm ; Open 7 Days

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3.0 11
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I had broken a fingernail on my car door and needed to pull over to file it down so I pulled into the parking lot of Wick and Greene. I wasn't there for 45 seconds before the owner, Michael Greene, came out of the store and yelled at me, harassed me, berated me, and cussed at me for parking in his lot. I was explaining - through my window because I wasn't about to roll it down as he kept screaming at me to do - that I was just filing my nail for a moment. He then tried to open my car door! Thank goodness it was locked. I left the premises and went home, too shaken up to run any more errands. I called the police and filed a report. I can't advise strongly enough to steer clear of this establishment.

1
★☆☆☆☆

I had broken a fingernail on my car door and needed to pull over to file it down so I pulled into the parking lot of Wick and Greene. I wasn't there for 45 seconds before the owner, Michael Greene, came out of the store and yelled at me, harassed me, berated me, and cussed at me for parking in his lot. I was explaining - through my window because I wasn't about to roll it down as he kept screaming at me to do - that I was just filing my nail for a moment. He then tried to open my car door! Thank goodness it was locked. I left the premises and went home, too shaken up to run any more errands. I called the police and filed a report. I can't advise strongly enough to steer clear of this establishment.

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I am truely amazed by the kindness of all the wick and green employees. Great service!

1
★★★☆☆

I am truely amazed by the kindness of all the wick and green employees. Great service!

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I'm so impressed by this place! I'm new to the Asheville area and stopped in to get my watch battery changed. Not only were they able to change it while I wait, they treated me like I had money to spend in their store. I'm a young professional and I was dressed in gym clothes the morning I stopped at Wick and Greene. They were so nice to me even though I wasn't dressed up or spending a lot of money. I ended up buying a pair of Marco Bicego earrings while I was there - they weren't expensive and I wear them ALL the time! Thanks for the great experience!

5
★★★★★

I'm so impressed by this place! I'm new to the Asheville area and stopped in to get my watch battery changed. Not only were they able to change it while I wait, they treated me like I had money to spend in their store. I'm a young professional and I was dressed in gym clothes the morning I stopped at Wick and Greene. They were so nice to me even though I wasn't dressed up or spending a lot of money. I ended up buying a pair of Marco Bicego earrings while I was there - they weren't expensive and I wear them ALL the time! Thanks for the great experience!

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.

I brought a watch to this place to have its strap replaced. A week later, when it was supposed to be ready, I went to get it and found they hadn't yet done the work. They left me standing for well over an hour in the shop, didn't bother to talk to me or offer a chair, spoke to other customers, and finally offered to clean my engagement ring for free while I waited and waited. They came out with the news that one of the diamonds in my ring was loose and for $70 they would reinforce a platinum-set diamond in my Tiffany ring while they tried to figure out how to replace a simple leather watch strap. I declined. Now I see it is a ploy and they run this on many people. The watch strap, by the way, didn't fit my watch and kept snagging my clothes. I brought it to a real jeweler's to have it replaced correctly. This place is ridiculous - and dishonest.

0
★☆☆☆☆

I brought a watch to this place to have its strap replaced. A week later, when it was supposed to be ready, I went to get it and found they hadn't yet done the work. They left me standing for well over an hour in the shop, didn't bother to talk to me or offer a chair, spoke to other customers, and finally offered to clean my engagement ring for free while I waited and waited. They came out with the news that one of the diamonds in my ring was loose and for $70 they would reinforce a platinum-set diamond in my Tiffany ring while they tried to figure out how to replace a simple leather watch strap. I declined. Now I see it is a ploy and they run this on many people. The watch strap, by the way, didn't fit my watch and kept snagging my clothes. I brought it to a real jeweler's to have it replaced correctly. This place is ridiculous - and dishonest.

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Scam. Do you see the two reviews where "loose diamonds" were found during the cleaning of people's rings? They did that to me. They kept me standing and waiting in the shop for over an hour while they tried to replace a simple leather watch strap (they had had the watch for a week to do the work and hadn't) and as I stood and stood and was ignored, one of the staff offered to clean my engagement ring for free. The news was brought to me that one of the diamonds was loose and for $70 they would reinforce my platinum-set Tiffany engagement ring, these people who can't replace a watch strap. I declined. The watch strap they installed didn't fit, snagged my clothes, and had to be replaced with a correct sized one at a real jeweler's. This place is ridiculous and dishonest. I would absolutely never step inside this shop again.

1
★☆☆☆☆

Scam. Do you see the two reviews where "loose diamonds" were found during the cleaning of people's rings? They did that to me. They kept me standing and waiting in the shop for over an hour while they tried to replace a simple leather watch strap (they had had the watch for a week to do the work and hadn't) and as I stood and stood and was ignored, one of the staff offered to clean my engagement ring for free. The news was brought to me that one of the diamonds was loose and for $70 they would reinforce my platinum-set Tiffany engagement ring, these people who can't replace a watch strap. I declined. The watch strap they installed didn't fit, snagged my clothes, and had to be replaced with a correct sized one at a real jeweler's. This place is ridiculous and dishonest. I would absolutely never step inside this shop again.

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BEST place in town!!!! My fianc got my engagement ring here and they were so good to him!!! Made sure he was happy and happy with what he was buying! Made the whole experience so much easier! Love the service I always get there!! So happy with them!!! Thanks Wick and Greene for my BEAUTIFUL ring!!!

2
★★★★★

BEST place in town!!!! My fianc got my engagement ring here and they were so good to him!!! Made sure he was happy and happy with what he was buying! Made the whole experience so much easier! Love the service I always get there!! So happy with them!!! Thanks Wick and Greene for my BEAUTIFUL ring!!!

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Excellent service, beautiful store; has been in business for a long time -- that in itself speaks for itself; great to do business with.

5
★★★★★

Excellent service, beautiful store; has been in business for a long time -- that in itself speaks for itself; great to do business with.

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1 out of 1 people found this review helpful.

.

Professional all the way. It is nice to work with someone who is not just working at a jewelry store collecting a paycheck until something better comes along. These are people who truly know the business, have an enthusiasm and passion for what they do. Honest and trustworthy are also words that come to mind. You don??t get to stay in business for so many years by not abiding by these ideals. Go by and say hi you will not be disappointed. The pearls I bought for my wife were perfect. This shows that difference between ordinary and extraordinary is that little extra.

5
★★★★★

Professional all the way. It is nice to work with someone who is not just working at a jewelry store collecting a paycheck until something better comes along. These are people who truly know the business, have an enthusiasm and passion for what they do. Honest and trustworthy are also words that come to mind. You don??t get to stay in business for so many years by not abiding by these ideals. Go by and say hi you will not be disappointed. The pearls I bought for my wife were perfect. This shows that difference between ordinary and extraordinary is that little extra.

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1 out of 1 people found this review helpful.

.

Untrustworthy!
I was in their store shopping with a friend and asked if they could polish my wedding ring. Less than 5 minutes later, a guy came from the back and said that my diamond was loose but they could repair it for $70. In addition, they commented on what a poor job the last jeweler did with resizing my ring! Which just happened to be a jeweler less than a block away. Needless to say I did not allow them to work on my ring that was fine prior to entering their store and the entire experience left a bad taste.

2
★★☆☆☆

Untrustworthy!
I was in their store shopping with a friend and asked if they could polish my wedding ring. Less than 5 minutes later, a guy came from the back and said that my diamond was loose but they could repair it for $70. In addition, they commented on what a poor job the last jeweler did with resizing my ring! Which just happened to be a jeweler less than a block away. Needless to say I did not allow them to work on my ring that was fine prior to entering their store and the entire experience left a bad taste.

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2 out of 2 people found this review helpful.

.

My husband and I stopped by to browse recently, and a saleswoman offered to clean and inspect a ring I was wearing while we shopped. I've had this done at other stores, but this time it seemed to take much longer, about 20 minutes. She finally returned with the ring but said the jeweler had noticed a loose diamond. It wasn't loose, it completely popped out! I was amazed, because the ring was nearly new and the stones were firmly set. Almost immediately, the saleswoman told me they could fix it for $85. It seemed a bit odd, so we left (strangely, she did not give me her card). I took the ring to another jeweler near my home, who, without knowing what had happened, said, "I cannot figure out how this came out, the ring is not damaged." She charged me $30 to reset the stone and polish it. Did Wick & Greene deliberately remove the stone? I cannot say, but the experience left me very unsettled.

1
★☆☆☆☆

My husband and I stopped by to browse recently, and a saleswoman offered to clean and inspect a ring I was wearing while we shopped. I've had this done at other stores, but this time it seemed to take much longer, about 20 minutes. She finally returned with the ring but said the jeweler had noticed a loose diamond. It wasn't loose, it completely popped out! I was amazed, because the ring was nearly new and the stones were firmly set. Almost immediately, the saleswoman told me they could fix it for $85. It seemed a bit odd, so we left (strangely, she did not give me her card). I took the ring to another jeweler near my home, who, without knowing what had happened, said, "I cannot figure out how this came out, the ring is not damaged." She charged me $30 to reset the stone and polish it. Did Wick & Greene deliberately remove the stone? I cannot say, but the experience left me very unsettled.

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2 out of 2 people found this review helpful.

.

This store has a lot of nice, high end and estate jewelry. They have a great assortment of classic stylish gold and diamonds, and a wide variety of other precious stone jewelry.

4
★★★★☆

This store has a lot of nice, high end and estate jewelry. They have a great assortment of classic stylish gold and diamonds, and a wide variety of other precious stone jewelry.

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0 out of 2 people found this review helpful.

 

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