Seventy First Animal Hospital

★★★★☆
  • 7103 Raeford Rd

    Fayetteville, NC 28304

    Map & Directions
  • 910-487-5070

Pets & Animals

Pets & Animals
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I took my dogs to this vet because I was new to the area. I had nothing but problems with them. They are very expensive and continued to test my dog for things that weren't necessary but I kept paying for it, and to boot, if you pay for a test to be done, know that you still have to pay for another office visit to get the results. Catch 22... Then, if you decide that you would like to save some money by using 1800 pet meds, they will charge you for a prescription. I boarded my dogs here as well over a weekend and I wouldn't recommend it to anyone. They are in small cages and my dogs weren't allowed to be together. Their food which I portioned out for each dog was not all used and their collars were switched when I picked them up. The staff is 50/50, but most of them are grumpy and have no customer service skills. One time they told me that they were able to fit me in for some shots and I waited for three hours. I would have easily have taken another appointment that would have allowed for me to wait with much less time. The waiting area has limited seating so if you make a quick appointment, might want to bring your own chair.

1
★☆☆☆☆

I took my dogs to this vet because I was new to the area. I had nothing but problems with them. They are very expensive and continued to test my dog for things that weren't necessary but I kept paying for it, and to boot, if you pay for a test to be done, know that you still have to pay for another office visit to get the results. Catch 22... Then, if you decide that you would like to save some money by using 1800 pet meds, they will charge you for a prescription. I boarded my dogs here as well over a weekend and I wouldn't recommend it to anyone. They are in small cages and my dogs weren't allowed to be together. Their food which I portioned out for each dog was not all used and their collars were switched when I picked them up. The staff is 50/50, but most of them are grumpy and have no customer service skills. One time they told me that they were able to fit me in for some shots and I waited for three hours. I would have easily have taken another appointment that would have allowed for me to wait with much less time. The waiting area has limited seating so if you make a quick appointment, might want to bring your own chair.

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Business Response:

Thank you for bringing these concerns to my attention. Even though it has been over 2 years since you were here I will be happy to respond. Andrea M is right that we do keep pets separated while boarding. We think like an animal hospital, if a pet develops diarrhea or vomiting we want to know which pet it is right away. We keep pets in the same family as close a possible and we have 3 sizes of boarding areas. We encourage tours to view our boarding area. After we get laboratory results we call the clients with both normal and abnormal results. We do not nor have not charged clients to get results. Complicated cases, such as heartworm disease, do require medical progress exams and possibly additional tests to help the doctor determine the best treatment for that case. Our lobby is still small and if we get an emergency, our appointments can back up. We have been very conscious of alerting waiting clients that we are behind and giving them the opportunity to reschedule if they would like. I apologize that when you were here, we did not communicate with you. I do hope we have improved in the past 30 months. Please feel free to call me with anymore lingering questions or concerns. Marie Grayot Office Manager 910-487-5070
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My Boxer had to have emergency surgery and 71st was EXCELLENT! There was no wait, the staff was excelent and up front about everything.They were a little pricy, but worked with me on payment options. Very good care and my dog is doing wonderful. Great staff and experience. I think they have a new family to consider clients now!!!

4
★★★★☆

My Boxer had to have emergency surgery and 71st was EXCELLENT! There was no wait, the staff was excelent and up front about everything.They were a little pricy, but worked with me on payment options. Very good care and my dog is doing wonderful. Great staff and experience. I think they have a new family to consider clients now!!!

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I can't imagine taking my small zoo any place else. The staff here are so wonderful and caring with all of my pets. Even my cats, who are afraid of most people, seem to warm up around the vets and the techs. I've been seeing them for close to two years now and we've had our share of puppy emergencies. They are very quick to respond and have always had me come in right away.

5
★★★★★

I can't imagine taking my small zoo any place else. The staff here are so wonderful and caring with all of my pets. Even my cats, who are afraid of most people, seem to warm up around the vets and the techs. I've been seeing them for close to two years now and we've had our share of puppy emergencies. They are very quick to respond and have always had me come in right away.

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The staff is so friendly and kind! They make sure they tell you what you will be paying before your pet is seen and their are no hidden cost! They treated my cat and dog wonderfully!

4
★★★★☆

The staff is so friendly and kind! They make sure they tell you what you will be paying before your pet is seen and their are no hidden cost! They treated my cat and dog wonderfully!

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We absolutely love this place; by we, I mean our family including our dog! We did boarding with them and we were satisfied with every aspect of his stay! It was the best price I could find in Fayetteville. They even provide the food for the duration of the boarding. I was also impressed that the price included a bath upon pick up of our dog. The staff was also very polite and caring!

5
★★★★★

We absolutely love this place; by we, I mean our family including our dog! We did boarding with them and we were satisfied with every aspect of his stay! It was the best price I could find in Fayetteville. They even provide the food for the duration of the boarding. I was also impressed that the price included a bath upon pick up of our dog. The staff was also very polite and caring!

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I actually used to take my dog to this vet and they were very good to him while I had him. He was really scared of shots and the vet would always be very gentle so he wouldn't know he was getting a shot. I like this vet and the environment and would refer anyone especially if the have a shih tzu!

5
★★★★★

I actually used to take my dog to this vet and they were very good to him while I had him. He was really scared of shots and the vet would always be very gentle so he wouldn't know he was getting a shot. I like this vet and the environment and would refer anyone especially if the have a shih tzu!

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