Mastergreen Horticultural Services

★★★☆☆

Home & Garden

Home & Garden
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3.0 2
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Green Biz recommended Mastergreen to me so I had high hopes, but things did not work out. Despite making an appointment for my lawn service (we have a locked gate and a dog and the backyard can't be treated without someone here to open the gate), Mastergreen came when I was not here (a day early and about two hours before a heavy downpour). The bill left for me charged for front and backyard service even though only the front was treated. I should have known, though, that this was not the place for me. Mastergreen is extremely difficult to get a hold of by phone--no one ever answers--and even when you do, Tiffany tells you one thing and does another. This appointment was actually my second. I had made one before and then received a roto call message from Tiffany giving me a different date and time than what we had agreed on. I am not talking a specific time here--our original time was for Friday between noon and 5:00. Maybe their service is great (if it doesn't rain right after), but Mastergreen's customer service is terrible.

1
★☆☆☆☆

Green Biz recommended Mastergreen to me so I had high hopes, but things did not work out. Despite making an appointment for my lawn service (we have a locked gate and a dog and the backyard can't be treated without someone here to open the gate), Mastergreen came when I was not here (a day early and about two hours before a heavy downpour). The bill left for me charged for front and backyard service even though only the front was treated. I should have known, though, that this was not the place for me. Mastergreen is extremely difficult to get a hold of by phone--no one ever answers--and even when you do, Tiffany tells you one thing and does another. This appointment was actually my second. I had made one before and then received a roto call message from Tiffany giving me a different date and time than what we had agreed on. I am not talking a specific time here--our original time was for Friday between noon and 5:00. Maybe their service is great (if it doesn't rain right after), but Mastergreen's customer service is terrible.

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We had been with TruGreen and they destroyed our zoysia. So we tried Mastergreen and our lawn has never looked better. Our neighbors have even asked what we are doing differently because we have the best lawn on the block.

5
★★★★★

We had been with TruGreen and they destroyed our zoysia. So we tried Mastergreen and our lawn has never looked better. Our neighbors have even asked what we are doing differently because we have the best lawn on the block.

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