Craft Cleaners

★☆☆☆☆
  • 6814 Shallowford Rd

    Lewisville, NC 27023

    Map & Directions
  • 336-945-5515

About Craft Cleaners

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I had a very poor experience with these cleaners after they ruined one of my dress shirts. They refused to reimburse more than 10% of the value of the shirt, even though the shirt had been worn less than 5 times. I have had previous experiences with other cleaners, who inevitably go out of their way to remedy the situation and keep the customer happy.

The line I got from the owner, Bailey Dempsey, was "the shirt is going to wear out eventually, why should I be responsible if it happens in my custody." I hope this is not the attitude they take with all their customers and was an isolated incident with me. Regardless, if you care for longevity of your clothing, I would strongly advise getting your dry cleaning done elsewhere.

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★☆☆☆☆

I had a very poor experience with these cleaners after they ruined one of my dress shirts. They refused to reimburse more than 10% of the value of the shirt, even though the shirt had been worn less than 5 times. I have had previous experiences with other cleaners, who inevitably go out of their way to remedy the situation and keep the customer happy.

The line I got from the owner, Bailey Dempsey, was "the shirt is going to wear out eventually, why should I be responsible if it happens in my custody." I hope this is not the attitude they take with all their customers and was an isolated incident with me. Regardless, if you care for longevity of your clothing, I would strongly advise getting your dry cleaning done elsewhere.

Pros: decent cleaning, good parking

Cons: extremely poor service and customer relations

 

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