Gray's College Book Store

★★★☆☆

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Be careful!!!! Make sure you look closely at the price listed on the tag! In the past week (today is August 3rd, 2010) I have been overcharged for books on two separate occasions. I did not catch it the first time until after I made it home (overcharged by 30 dollars for Advanced Accounting textbook) and had to return to the store to receive a credit.

I was told that the computer system had not updated yet with the correct pricing but that it was now fixed. Four days later I returned and went to purchase a Service Operations book priced on the shelf new at $174. Upon being rung up, the total with tax came to $204. Do the math, once again I was being overcharged. Luckily I was paying very close attention this time due to my prior experience. This store is frequently busy and who knows how many recent patrons have been overcharged and not noticed!

If you do go to Gray's bookstore, be sure to look closely at your receipt! I have purchased my books solely from Gray's and not the UNCC bookstore since I began at UNCC in 2001 (completed two degrees at different points in time and going for my master's now) and this is very disappointing. Get it together Gray's!!!

alcohen@uncc.edu
919-539-3000

1
★☆☆☆☆

Be careful!!!! Make sure you look closely at the price listed on the tag! In the past week (today is August 3rd, 2010) I have been overcharged for books on two separate occasions. I did not catch it the first time until after I made it home (overcharged by 30 dollars for Advanced Accounting textbook) and had to return to the store to receive a credit.

I was told that the computer system had not updated yet with the correct pricing but that it was now fixed. Four days later I returned and went to purchase a Service Operations book priced on the shelf new at $174. Upon being rung up, the total with tax came to $204. Do the math, once again I was being overcharged. Luckily I was paying very close attention this time due to my prior experience. This store is frequently busy and who knows how many recent patrons have been overcharged and not noticed!

If you do go to Gray's bookstore, be sure to look closely at your receipt! I have purchased my books solely from Gray's and not the UNCC bookstore since I began at UNCC in 2001 (completed two degrees at different points in time and going for my master's now) and this is very disappointing. Get it together Gray's!!!

alcohen@uncc.edu
919-539-3000

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I ordered my books online and never received a shipping confirmation, tracking number, or a draft from my bank account. I called them a few days later and the lady told me that she was shipping out my package that day. I still never received a shipping confirmation and had to call back in a few days later. They never shipped my order and have delayed it yet another day. I don't have my books for class and they don't seem to think that there is a problem. I will NEVER use them again! I am also letting my professor know about my experience to see if he can have his book printed somewhere else for students to purchase from. Tell your friends and don't use them!!!

0
★☆☆☆☆

I ordered my books online and never received a shipping confirmation, tracking number, or a draft from my bank account. I called them a few days later and the lady told me that she was shipping out my package that day. I still never received a shipping confirmation and had to call back in a few days later. They never shipped my order and have delayed it yet another day. I don't have my books for class and they don't seem to think that there is a problem. I will NEVER use them again! I am also letting my professor know about my experience to see if he can have his book printed somewhere else for students to purchase from. Tell your friends and don't use them!!!

Pros: nothing

Cons: poor customer service, not organized, doesn't follow through with what they say

.

The campus employees all ignored me and it was a terrible time trying to find my books. My room mate told me to try Gray's and MAN! They had TWICE as many USED books and people all over helping me find them!

Highly recommended, go to Gray's FIRST!

2
★★★★★

The campus employees all ignored me and it was a terrible time trying to find my books. My room mate told me to try Gray's and MAN! They had TWICE as many USED books and people all over helping me find them!

Highly recommended, go to Gray's FIRST!

Pros: USED BOOKS, Customer Service

Cons: Parking, SHOP EARLY!

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This is a campus bookstore right across the street from UNCC, and most of the students flock here at the start of classes. I checked prices of my textbooks against some of the popular discounted textbook websites and found that Greys was about the same price when you compare the shipping costs on the internet. They staff the store adequately, especially at the beginning of the semester and the staff is always helpful. They need a bigger parking lot though because many students have to park on busy Hwy 49 or across the street.

PROS: Nice staff, well organized, good variety
CONS: Not enough parking

4
★★★★☆

This is a campus bookstore right across the street from UNCC, and most of the students flock here at the start of classes. I checked prices of my textbooks against some of the popular discounted textbook websites and found that Greys was about the same price when you compare the shipping costs on the internet. They staff the store adequately, especially at the beginning of the semester and the staff is always helpful. They need a bigger parking lot though because many students have to park on busy Hwy 49 or across the street.

PROS: Nice staff, well organized, good variety
CONS: Not enough parking

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I was looking to get books cheaper than at school. Instead I found the prices were either the same or a little bit higher. They also didn't have half of the books I needed. I am going to just stick with the school.

1
★★★☆☆

I was looking to get books cheaper than at school. Instead I found the prices were either the same or a little bit higher. They also didn't have half of the books I needed. I am going to just stick with the school.

Pros: convenient area

Cons: higher prices, low selections

 

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