Capstone Investments

★★★★★

About Capstone Investments

Real Estate

Real Estate
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4.6 10
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Well I have a good experience with Capstone, any maintenance issues had been resolved on time, coming this December will be a year living at the premises and I'm ready to sign for another year, I know for sure there's more people that are

3
★★★★★

Well I have a good experience with Capstone, any maintenance issues had been resolved on time, coming this December will be a year living at the premises and I'm ready to sign for another year, I know for sure there's more people that are

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I have a question for these reviewers. Did any of you report this company to the BBB? I checked the BBB web site and Capstone has a AAA+ rating. I can't imagine they would had these issues been reported. Please - whenever you have

3
★★★★★

I have a question for these reviewers. Did any of you report this company to the BBB? I checked the BBB web site and Capstone has a AAA+ rating. I can't imagine they would had these issues been reported. Please - whenever you have

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I called capstone investments to inquire about a few rentals they have listed. I spoke with a female that had an accent. Every time I had a question about a property (appliances, safety, windows - when I could see the prop, etc) she all

3
★★★★★

I called capstone investments to inquire about a few rentals they have listed. I spoke with a female that had an accent. Every time I had a question about a property (appliances, safety, windows - when I could see the prop, etc) she all

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Despite who else might rent from Capstone Investments, I have to caution you: DO NOT RENT FROM CAPSTONE INVESTMENTS! Or, if you're looking for some one to manage your property, have some dignity, self-respect, and respect for others: DO

3
★★★★★

Despite who else might rent from Capstone Investments, I have to caution you: DO NOT RENT FROM CAPSTONE INVESTMENTS! Or, if you're looking for some one to manage your property, have some dignity, self-respect, and respect for others: DO

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I had a house with Capstone for 2 years. Nothing ever got fixed, even emergencies. They didn't reimburse for fixes I had to do in emergency situations. The house is not up to code, and as a result of the windows not even closing, a wasp

3
★★★★★

I had a house with Capstone for 2 years. Nothing ever got fixed, even emergencies. They didn't reimburse for fixes I had to do in emergency situations. The house is not up to code, and as a result of the windows not even closing, a wasp

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My husband and I stayed in a rental property with Capstone. Throughout the ordeal of staying there for almost 2 yrs we encountered problems with our safety and communication with Capstone. In the last 6 months that we lived in the home, the owners decided that they wanted to sell the property and capstone came out unannounced and put a lockbox on the door so the owners and realtors could enter at their convienience. When confronted that this was unacceptable they never came to removed the lockbox. After my husband and I found a place to move and we moved out, we then recieved a court order to pay 3000 dollars of damages. The damages included normal wear and tear such as 750 dollars for painting, 1200 for carpet repair, 250 for trash removal (3 boxes were left in the home). When I called Capstone they said they were the bottom of the token poll and there was nothing they could do that the owner was taking us to court. I am shocked that this rental company can not protect the renter's and that they back up the owners even when they know the owners are out of line. I know that the people that own the home are very wealthy and they have alot of properties that they rent out with Capstone but I still believe that there should be some type of protection for myself. We are going to fight this matter in court. I just wanted to write this so other people don't make a mistake and rent from a company that doesn't care if you have proper heat/air, plumbing, and protection from the owners just showing up at any given moment without notice. Also, FYI to all the people that are thinking about renting out properties that they own with Capstone. Please go sit in the office or outside the office one day and look at all the scum that come in and out of there days 1-5 of every month. Do you really want people like that renting from you? CAPSTONE just lost a great future homebuyer/renter when they turned there back to us and let the owner's try to rip us off.

1
★☆☆☆☆

My husband and I stayed in a rental property with Capstone. Throughout the ordeal of staying there for almost 2 yrs we encountered problems with our safety and communication with Capstone. In the last 6 months that we lived in the home, the owners decided that they wanted to sell the property and capstone came out unannounced and put a lockbox on the door so the owners and realtors could enter at their convienience. When confronted that this was unacceptable they never came to removed the lockbox. After my husband and I found a place to move and we moved out, we then recieved a court order to pay 3000 dollars of damages. The damages included normal wear and tear such as 750 dollars for painting, 1200 for carpet repair, 250 for trash removal (3 boxes were left in the home). When I called Capstone they said they were the bottom of the token poll and there was nothing they could do that the owner was taking us to court. I am shocked that this rental company can not protect the renter's and that they back up the owners even when they know the owners are out of line. I know that the people that own the home are very wealthy and they have alot of properties that they rent out with Capstone but I still believe that there should be some type of protection for myself. We are going to fight this matter in court. I just wanted to write this so other people don't make a mistake and rent from a company that doesn't care if you have proper heat/air, plumbing, and protection from the owners just showing up at any given moment without notice. Also, FYI to all the people that are thinking about renting out properties that they own with Capstone. Please go sit in the office or outside the office one day and look at all the scum that come in and out of there days 1-5 of every month. Do you really want people like that renting from you? CAPSTONE just lost a great future homebuyer/renter when they turned there back to us and let the owner's try to rip us off.

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My husband and I stayed in a rental property with Capstone. Throughout the ordeal of staying there for almost 2 yrs we encountered problems with our safety and communication with Capstone. In the last 6 months that we lived in the home,

3
★★★★★

My husband and I stayed in a rental property with Capstone. Throughout the ordeal of staying there for almost 2 yrs we encountered problems with our safety and communication with Capstone. In the last 6 months that we lived in the home,

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I have been renting with Capstone for the past year and wouldn't consider renting from anyone else. They have been quick to take care of any problem that we have and even answer the phones on the weekend!

5
★★★★★

I have been renting with Capstone for the past year and wouldn't consider renting from anyone else. They have been quick to take care of any problem that we have and even answer the phones on the weekend!

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We rent our house through Capstone. They are quick to get somene out to the house for major problems, but have a bad track record of returning phone calls and messages about smaller issues. The staff is very friendly and professional and very easy to work with... I would recommend them to others in thearea looking for a rental.

3
★★★☆☆

We rent our house through Capstone. They are quick to get somene out to the house for major problems, but have a bad track record of returning phone calls and messages about smaller issues. The staff is very friendly and professional and very easy to work with... I would recommend them to others in thearea looking for a rental.

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Capstone is a terrible company to deal with. I used them to lease out my property and they messed everything up from the beginning. They let the tenants move in early without my permission, removed a key for the pest control person to get into the house early and he was not able to enter the house, broke things in the house when they went there to repair something, did not contact me when problems arose in the house, and the list goes on. I had to break my contract with them and they said they would not charge the early termination fee because of all the mistakes made, but then charged it and refused to give it back. Wow! They get to screw everything up and charge me for it. How nice! There is lack of communication in this company between employees, tenants, and landlords. I hate to even give them 1 star. Everything was a total disaster with them and if I were you I would think twice about using this company for any reason.

0
★☆☆☆☆

Capstone is a terrible company to deal with. I used them to lease out my property and they messed everything up from the beginning. They let the tenants move in early without my permission, removed a key for the pest control person to get into the house early and he was not able to enter the house, broke things in the house when they went there to repair something, did not contact me when problems arose in the house, and the list goes on. I had to break my contract with them and they said they would not charge the early termination fee because of all the mistakes made, but then charged it and refused to give it back. Wow! They get to screw everything up and charge me for it. How nice! There is lack of communication in this company between employees, tenants, and landlords. I hate to even give them 1 star. Everything was a total disaster with them and if I were you I would think twice about using this company for any reason.

Pros: Cannot think of any

Cons: Bad customer service, employees lie, poor communication, repeated mistakes

 

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