Furniture Outlet Of Wilmington

★☆☆☆☆
  • 3722 Market St

    Wilmington, NC 28403

    Map & Directions
  • 910-763-1009

About Furniture Outlet Of Wilmington

Home & Garden

Home & Garden
More choices in Wilmington:
Resultset_next

Sofa U Love

770 Pacific Coast Hwy Seal Beach, CA

Resultset_next

Affordable Furniture

5536 Atlantic Ave Long Beach, CA

1.0 1
Hi! Sign in to let us know how Furniture Outlet Of Wilmington was?
Write a Review
.

Furniture Outlet of Wilmington was a huge mistake. Picked out an $1100 couch and received a couch that looks like a 10 year old made it. When i called back to get a refund they offered me the floor model without a delivery charge. i told them that I didn't want a replacement, just my money back. They replied with a 15% restocking fee and a delivery charge. I told them it wasn't my fault that they delivered a couch with the seams uneven and stretched apart, as well as the letters "SE" imprinted on to the leather ottoman from the plastic that was around it. I decided to cancel the check after I hadn't heard back from the manager in 25 minutes. They called me up moments later and offered to refund the money if i paid the delivery guys $50 dollars. I told them I had already canceled the check and they need to pick up the couch free of charge. The manager then said "well thanks alot" and laughed. He called me 30 minutes later and said the guys would be here at 6:00 to pick up the couch. I feel I shouldn't have had to go through all of this to get my money back. By the way, I have photos of the couch.

0
★☆☆☆☆

Furniture Outlet of Wilmington was a huge mistake. Picked out an $1100 couch and received a couch that looks like a 10 year old made it. When i called back to get a refund they offered me the floor model without a delivery charge. i told them that I didn't want a replacement, just my money back. They replied with a 15% restocking fee and a delivery charge. I told them it wasn't my fault that they delivered a couch with the seams uneven and stretched apart, as well as the letters "SE" imprinted on to the leather ottoman from the plastic that was around it. I decided to cancel the check after I hadn't heard back from the manager in 25 minutes. They called me up moments later and offered to refund the money if i paid the delivery guys $50 dollars. I told them I had already canceled the check and they need to pick up the couch free of charge. The manager then said "well thanks alot" and laughed. He called me 30 minutes later and said the guys would be here at 6:00 to pick up the couch. I feel I shouldn't have had to go through all of this to get my money back. By the way, I have photos of the couch.

Cons: Don't get what you see in the showroom

 

Wait, you're the expert.

If you've been to or used Furniture Outlet Of Wilmington, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review