Kirk Imports

★★★★☆
  • 8421 Glenwood Ave

    Raleigh, NC 27612

    Map & Directions
  • 919-789-9111

About Kirk Imports

Home & Garden

Home & Garden
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I had a similar experience as others on this blog(See Moelim). \r
\r
They are nice when you are paying but you will never see your money back if you have a dispute. We purchased an item which we were told we could refund if we did not

3
★★★★★

I had a similar experience as others on this blog(See Moelim). \r
\r
They are nice when you are paying but you will never see your money back if you have a dispute. We purchased an item which we were told we could refund if we did not

.

I just had the best shopping experience at Kirk Imports! Their selection is huge...the salesperson was professional and personable...the prices are great, and they worked really hard to get me exactly what I wanted. And everything was

3
★★★★★

I just had the best shopping experience at Kirk Imports! Their selection is huge...the salesperson was professional and personable...the prices are great, and they worked really hard to get me exactly what I wanted. And everything was

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We had a great experience ordering Stanley's Young America furniture from them. We special ordered a hutch and desk for our daughter; despite the long wait (6-8 weeks), it was well worth it. Kirk Imports even did a split delivery at their

3
★★★★★

We had a great experience ordering Stanley's Young America furniture from them. We special ordered a hutch and desk for our daughter; despite the long wait (6-8 weeks), it was well worth it. Kirk Imports even did a split delivery at their

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My wife and I are new to Raleigh and needed some new furniture. We went online to check out what stores we should visit, and came across Kirk Imports. We were interested in the furniture lines they carry, but were a little skeptical after reading their reviews. We could not have been more impressed with a furniture store. Everyone was very friendly and extremely helpful and the furniture was not what we were seeing in every other store we had already visited. We purchased over $8k of furniture, some that they had in stock and some from a catalog that had to be special ordered. We were told the items on order would take 6-8 weeks, but it came in within 5 weeks. Everything was deleivered as promised and, aside from a missing drawer handle that was replaced the next day, the entire process was smooth and enjoyable. We are so glad we did not pay attention to the negative reviews. Trust me, you will be impressed!!

5
★★★★★

My wife and I are new to Raleigh and needed some new furniture. We went online to check out what stores we should visit, and came across Kirk Imports. We were interested in the furniture lines they carry, but were a little skeptical after reading their reviews. We could not have been more impressed with a furniture store. Everyone was very friendly and extremely helpful and the furniture was not what we were seeing in every other store we had already visited. We purchased over $8k of furniture, some that they had in stock and some from a catalog that had to be special ordered. We were told the items on order would take 6-8 weeks, but it came in within 5 weeks. Everything was deleivered as promised and, aside from a missing drawer handle that was replaced the next day, the entire process was smooth and enjoyable. We are so glad we did not pay attention to the negative reviews. Trust me, you will be impressed!!

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Customer service in great when you are viewing and ordering the furniture. However, ONCE THEY GET YOUR MONEY, THEY ARE NOT NICE ANYMORE. You will never be able to get a refund for any reason !!! ..... I bought a Riverside desk and file cabinet for $700. With the first delivery, file cabinet was smashed and a corner of the desk was damaged. With the second delivery, the file cabinet was again damaged. I spent many hours on the phone trying to get in touch with them to arrange these deliveries. They always said they would call back but never did. I was so frustrated by having to deal with this for 2 months. I had taken time out of work to meet the delivery people. I just wanted to walk away and get my money back but they refused. Finally, with the third delivery, there was no damage but the desk drawers did not glide. They sent a repair person to fix it. According to the repair person, he is fixing the smashed items for Kirk Imports to re-sell. THEY LIED TO ME and had told me that they were sending the damaged furniture back to Riverside. You may be happy with Kirk Imports if the furniture you receive is perfect. If there is any problem with the furniture, YOU'RE SCREWED.

1
★☆☆☆☆

Customer service in great when you are viewing and ordering the furniture. However, ONCE THEY GET YOUR MONEY, THEY ARE NOT NICE ANYMORE. You will never be able to get a refund for any reason !!! ..... I bought a Riverside desk and file cabinet for $700. With the first delivery, file cabinet was smashed and a corner of the desk was damaged. With the second delivery, the file cabinet was again damaged. I spent many hours on the phone trying to get in touch with them to arrange these deliveries. They always said they would call back but never did. I was so frustrated by having to deal with this for 2 months. I had taken time out of work to meet the delivery people. I just wanted to walk away and get my money back but they refused. Finally, with the third delivery, there was no damage but the desk drawers did not glide. They sent a repair person to fix it. According to the repair person, he is fixing the smashed items for Kirk Imports to re-sell. THEY LIED TO ME and had told me that they were sending the damaged furniture back to Riverside. You may be happy with Kirk Imports if the furniture you receive is perfect. If there is any problem with the furniture, YOU'RE SCREWED.

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.

Customer service is great when you are viewing and ordering the furniture. However, ONCE THEY GET YOUR MONEY, THEY ARE NOT NICE ANYMORE. You will never be able to get a refund for any reason !!! ..... I bought a Riverside desk and file cabinet for $700. With the first delivery, file cabinet was smashed and a corner of the desk was damaged. With the second delivery, the file cabinet was again damaged. I spent many hours on the phone trying to get in touch with them to arrange these deliveries. They always said they would call back but never did. I was so frustrated by having to deal with this for 2 months. I had taken time out of work to meet the delivery people. I just wanted to walk away and get my money back but they refused. Finally, with the third delivery, there was no damage but the desk drawers did not glide. They sent a repair person to fix it. According to the repair person, he is fixing the smashed items for Kirk Imports to re-sell. THEY LIED TO ME and had told me that they were sending the damaged furniture back to Riverside. You may be happy with Kirk Imports if the furniture you receive is perfect. If there is any problem with the furniture, YOU'RE SCREWED.

0
★☆☆☆☆

Customer service is great when you are viewing and ordering the furniture. However, ONCE THEY GET YOUR MONEY, THEY ARE NOT NICE ANYMORE. You will never be able to get a refund for any reason !!! ..... I bought a Riverside desk and file cabinet for $700. With the first delivery, file cabinet was smashed and a corner of the desk was damaged. With the second delivery, the file cabinet was again damaged. I spent many hours on the phone trying to get in touch with them to arrange these deliveries. They always said they would call back but never did. I was so frustrated by having to deal with this for 2 months. I had taken time out of work to meet the delivery people. I just wanted to walk away and get my money back but they refused. Finally, with the third delivery, there was no damage but the desk drawers did not glide. They sent a repair person to fix it. According to the repair person, he is fixing the smashed items for Kirk Imports to re-sell. THEY LIED TO ME and had told me that they were sending the damaged furniture back to Riverside. You may be happy with Kirk Imports if the furniture you receive is perfect. If there is any problem with the furniture, YOU'RE SCREWED.

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This store has the coolest furniture. The staff is super helpful. You will find the latest designs here. The prices are reasonable, so you don't have to break the bank to get nice things!

4
★★★★☆

This store has the coolest furniture. The staff is super helpful. You will find the latest designs here. The prices are reasonable, so you don't have to break the bank to get nice things!

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I love this store, we have purchased several pieces from them over the years and each have been very good additions to our home. They aren't the highest quality, but the price was affordable and we've been more than pleased for the quality given the price. The staff is always very kind and helpful as well!

4
★★★★☆

I love this store, we have purchased several pieces from them over the years and each have been very good additions to our home. They aren't the highest quality, but the price was affordable and we've been more than pleased for the quality given the price. The staff is always very kind and helpful as well!

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We bought a vanity from the sales floor this past fall and were very happy with it. It is unique and the price was very good. If you are building or remodeling a bathroom, I highly suggest checking out their vanity selection, it is the best I've seen in this area.

5
★★★★★

We bought a vanity from the sales floor this past fall and were very happy with it. It is unique and the price was very good. If you are building or remodeling a bathroom, I highly suggest checking out their vanity selection, it is the best I've seen in this area.

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Mom and Pop shop that I gave $1000 to on May 10th and still have not received my furnature. In fact, they have refused my calls for 6 weeks!!! The Mrs. is unkind to speak with, and the Mr. told me he is only a sales man and is not concerned with customer service when I complained. Motto is not refunds, no returns, no exchanges, and if you don't move it yourself after a certain amount of time they are allowed to resell it. Do a huge favor and go someone reputable

0
★☆☆☆☆

Mom and Pop shop that I gave $1000 to on May 10th and still have not received my furnature. In fact, they have refused my calls for 6 weeks!!! The Mrs. is unkind to speak with, and the Mr. told me he is only a sales man and is not concerned with customer service when I complained. Motto is not refunds, no returns, no exchanges, and if you don't move it yourself after a certain amount of time they are allowed to resell it. Do a huge favor and go someone reputable

Pros: not a single one

Cons: where do I even begin?

 

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