Twin City Cleaners & Wedding

★★★☆☆
7:00 am- 6:30 pm M-F 9:00 am- 3:00 pm Saturday Closed Sunday

About Twin City Cleaners & Wedding

Categories
  • Dry Cleaning & Laundry Services
Details
  • Wedding Gown Preservation

Personal Services

Personal Services
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Definately not what I'm use to. My sources say there are new owners. Has anyone else noticed this? Too Bad :(

1
★★☆☆☆

Definately not what I'm use to. My sources say there are new owners. Has anyone else noticed this? Too Bad :(

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...I did. I gave these guys three chances. All three times my order was either lost, done incorrectly, or several days late. I travel all over the country, and use dry cleaners weekly. I have never, ever, come across a more careless, lackadaisical, sloppy organization in my life. Avoid!

0
★☆☆☆☆

...I did. I gave these guys three chances. All three times my order was either lost, done incorrectly, or several days late. I travel all over the country, and use dry cleaners weekly. I have never, ever, come across a more careless, lackadaisical, sloppy organization in my life. Avoid!

Pros: There are much better choices in Winston-Salem

Cons: Sloppy, careless, no customer service.

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I have used this cleaners many times. I have found that they have the best customer service of any cleaners in the triad. They work miracles! Removed beer, mud, and footprints from my white blazer, in just one shot! Shannon and Judy are always very helpful and comical, I just love this place, good work!!

2
★★★★★

I have used this cleaners many times. I have found that they have the best customer service of any cleaners in the triad. They work miracles! Removed beer, mud, and footprints from my white blazer, in just one shot! Shannon and Judy are always very helpful and comical, I just love this place, good work!!

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Twin City Cleaners takes great care when cleaning my garments. Everything comes back clean (spots removed and smelling fresh) and well pressed. I have used their service for at least a year and they always go the extra mile to make sure my garments are well cared for. I come from a family in the Dry Cleaning business for over 50 years, and I rate this cleaners as one of the best. And the free pickup and delivery service keeps me from having to remember to pick up the cleaning!

2
★★★★★

Twin City Cleaners takes great care when cleaning my garments. Everything comes back clean (spots removed and smelling fresh) and well pressed. I have used their service for at least a year and they always go the extra mile to make sure my garments are well cared for. I come from a family in the Dry Cleaning business for over 50 years, and I rate this cleaners as one of the best. And the free pickup and delivery service keeps me from having to remember to pick up the cleaning!

Pros: Free Pick up and Delivery!

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For my money this is the best cleaners in town. I've used many and these guys do the extra little things that really take quality to a whole new level. AND they do FREE DELIVERY!

5
★★★★★

For my money this is the best cleaners in town. I've used many and these guys do the extra little things that really take quality to a whole new level. AND they do FREE DELIVERY!

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.

For my money this is the best cleaners in town. I've used many and these guys do the extra little things that really take quality to a whole new level. AND they do FREE DELIVERY!

2
★★★★★

For my money this is the best cleaners in town. I've used many and these guys do the extra little things that really take quality to a whole new level. AND they do FREE DELIVERY!

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I had a very poor experience with these cleaners after they ruined one of my dress shirts. They refused to reimburse more than 10% of the value of the shirt, even though the shirt had been worn less than 5 times. I have had previous experiences with other cleaners, who inevitably go out of their way to remedy the situation and keep the customer happy.

The line I got from the owner, Bailey Dempsey, was "the shirt is going to wear out eventually, why should I be responsible if it happens in my custody." I hope this is not the attitude they take with all their customers and was an isolated incident with me. Regardless, if you care for longevity of your clothing, I would strongly advise getting your dry cleaning done elsewhere.

0
★☆☆☆☆

I had a very poor experience with these cleaners after they ruined one of my dress shirts. They refused to reimburse more than 10% of the value of the shirt, even though the shirt had been worn less than 5 times. I have had previous experiences with other cleaners, who inevitably go out of their way to remedy the situation and keep the customer happy.

The line I got from the owner, Bailey Dempsey, was "the shirt is going to wear out eventually, why should I be responsible if it happens in my custody." I hope this is not the attitude they take with all their customers and was an isolated incident with me. Regardless, if you care for longevity of your clothing, I would strongly advise getting your dry cleaning done elsewhere.

Pros: decent cleaning, good parking

Cons: extremely poor service and customer relations

Message from Twin City Cleaners & Wedding

The largest FREE Home Delivery Dry cleaning Service in Forsyth County. Call 406-7103 for service in your neighborhood.

More about Twin City Cleaners & Wedding

Same day service available by request: Garments in by 8:30 will be ready after 5:00 by request.Dry Cleaning, shirt laundry, household items, comforters, sheets, drapes, rugs, pillows, leather, suede, formalwear, prom dresses, bridesmaids gowns, wedding go

 

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