Roto-Rooter Plumbing & Water Cleanup

★★★★★
Emergency Plumbing services 24/7 -Since 1935- Valuable Coupons Online!
  • 1700 Orr Industrial Ct

    Charlotte, NC 28213-6300

    Map & Directions
  • 704-535-5303

4.8 110
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The plumbers worked diligently at my home in Charlotte until they were finally able to clear my sewer line. We are truly grateful for their professionalism and great work ethics.

5
★★★★★

The plumbers worked diligently at my home in Charlotte until they were finally able to clear my sewer line. We are truly grateful for their professionalism and great work ethics.

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I had to have my relief valve changed on my water heater. My Roto-Rooter man Gavin was on time, courteous, and very efficient. I had my hot water back in no time. I will definately use them again should the need arise. Great service!

5
★★★★★

I had to have my relief valve changed on my water heater. My Roto-Rooter man Gavin was on time, courteous, and very efficient. I had my hot water back in no time. I will definately use them again should the need arise. Great service!

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10/24/12 - Had a hard clog in the master bathroom. Double sinks with no cleanout. I tried everything: plunger, drano, etc. for 5 days. All I could get was empty sinks after roughly 20 minutes after filling them up with hot water, but the clog still reamined. Called Roto-Rooter this morning and they arrived about an hour later. Victor fixed the problem in an hour or so without having to go through the drywall. That was a huge plus.
I tried another plumber last Thurs. but he was unable to really help much. If I have any other plumbing related problems I'll call Roto-Rooter first from now on. Fantastic job, not cheap, but the job got done right the first time. That's what counts.

5
★★★★★

10/24/12 - Had a hard clog in the master bathroom. Double sinks with no cleanout. I tried everything: plunger, drano, etc. for 5 days. All I could get was empty sinks after roughly 20 minutes after filling them up with hot water, but the clog still reamined. Called Roto-Rooter this morning and they arrived about an hour later. Victor fixed the problem in an hour or so without having to go through the drywall. That was a huge plus.
I tried another plumber last Thurs. but he was unable to really help much. If I have any other plumbing related problems I'll call Roto-Rooter first from now on. Fantastic job, not cheap, but the job got done right the first time. That's what counts.

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Very professional and knowledgeable plumbers in the city of Charlotte. They explained every step to me and included me in the decision making process, which made me feel very comfortable. They were very thorough, snaking the pipe, then scoping it and snaking it again. Will definitely use them in the future.

5
★★★★★

Very professional and knowledgeable plumbers in the city of Charlotte. They explained every step to me and included me in the decision making process, which made me feel very comfortable. They were very thorough, snaking the pipe, then scoping it and snaking it again. Will definitely use them in the future.

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I must say that I am very impressed with Roto-Rooter. I really was very upset when I found a leak in my upstairs bathroom that went downstairs to the dining room. Hal, came out to our home and was just so kind and understanding that I was nervous about the situation at hand. Hal was very professional and just did a fabulous job. He went above and beyond what I totally expected. The job was completed in a timely manner and when Hal went to make one final check upstairs he offered to carry my laundry basket full of wet towels for me. I will keep Roto-Rooter on my list for any plumbing problems in the future.

5
★★★★★

I must say that I am very impressed with Roto-Rooter. I really was very upset when I found a leak in my upstairs bathroom that went downstairs to the dining room. Hal, came out to our home and was just so kind and understanding that I was nervous about the situation at hand. Hal was very professional and just did a fabulous job. He went above and beyond what I totally expected. The job was completed in a timely manner and when Hal went to make one final check upstairs he offered to carry my laundry basket full of wet towels for me. I will keep Roto-Rooter on my list for any plumbing problems in the future.

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I can not say enough about the service I received from Hal at Roto-Rooter. It was my sons birthday and my toilet overflowed and I called my regular plumber who was busy. I then called Roto-Rooter who was out to my house in approx 90 minutes. At one point my bathroom and hallway had about an inch of sewer water in them. After finding two cleanouts in my yard, Hal determined the line was being blocked by roots. He not only spoke with the city about it, but got them to do work when they arrived after many excuses about how they couldn't. He cleaned out every drain, fixed a broken sink stopper and still was very aware of my sons birthday party and did an excellent job of staying out of the way. He apologized several times about disrupting the party. My son and his guests hardly knew Hal was there. My old plumber is history.

5
★★★★★

I can not say enough about the service I received from Hal at Roto-Rooter. It was my sons birthday and my toilet overflowed and I called my regular plumber who was busy. I then called Roto-Rooter who was out to my house in approx 90 minutes. At one point my bathroom and hallway had about an inch of sewer water in them. After finding two cleanouts in my yard, Hal determined the line was being blocked by roots. He not only spoke with the city about it, but got them to do work when they arrived after many excuses about how they couldn't. He cleaned out every drain, fixed a broken sink stopper and still was very aware of my sons birthday party and did an excellent job of staying out of the way. He apologized several times about disrupting the party. My son and his guests hardly knew Hal was there. My old plumber is history.

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Our first experience with Roto-Rooter Charlotte was very satisfying. We made an appointment for between 12 PM and 4 PM on a Sunday afternoon. The customer service center called 30 minutes prior to the plumber showing up and he was at our house by 2:00. He was very courteous and professional and located the problem within 20 minutes.It was a clog in the PVC piping and after a brief discussion about our options, the technician had it all cleared and repaired very quickly. We are very satisfied and confident that the problem is resolved and they even offer a six month guarantee on the work that they did.

4
★★★★☆

Our first experience with Roto-Rooter Charlotte was very satisfying. We made an appointment for between 12 PM and 4 PM on a Sunday afternoon. The customer service center called 30 minutes prior to the plumber showing up and he was at our house by 2:00. He was very courteous and professional and located the problem within 20 minutes.It was a clog in the PVC piping and after a brief discussion about our options, the technician had it all cleared and repaired very quickly. We are very satisfied and confident that the problem is resolved and they even offer a six month guarantee on the work that they did.

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Charlotte Roto-Rooter plumber, Gavin, replaced our water heater on Friday, 6-15-2012. He was on time, professional, and gave a reasonable quote. The job was completed in a timely manner and we will definitely use Roto-Rooter in the future.

5
★★★★★

Charlotte Roto-Rooter plumber, Gavin, replaced our water heater on Friday, 6-15-2012. He was on time, professional, and gave a reasonable quote. The job was completed in a timely manner and we will definitely use Roto-Rooter in the future.

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Ed, came by and quickly analyzed the issue and had it fixed very quickly... he was very professional, offered many tips advise... would definitely recommend.... ask for Ed.. great guy, great customer Service...

5
★★★★★

Ed, came by and quickly analyzed the issue and had it fixed very quickly... he was very professional, offered many tips advise... would definitely recommend.... ask for Ed.. great guy, great customer Service...

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We were in desperate need of an emergency plumber last night. We had an issue where the pipes leading from the washing machine had come loose and grey water was standing all under the house, leaving a horrible smell. We had left messages for other plumbers but none of them had returned our call. My husband went under the house on Tuesday to see if he could glue the pipe back together, which he did. My laundry had been piling up since the weekend and so I started a load of clothes. Immediately the water began to back up in the kitchen sink! It was horrible what was coming out of the water! We immediately looked on the internet for an emergency plumber and called Roto Rooter. What a nice surprise when an actual human answered the phone and went right to work to find us a repairman, although it was late. We weren't able to have one that night, but it was promised that the repairman would be at our house between 8 and 10 a.m. The repairman (Ronnie Suggs #203) showed up right after 8:00 a.m. After explaining the situation to him, he recognized the problem, explained the procedure and cost, and went right to work! Mr. Suggs was very professional, knowledgeable and helpful!. As I type this, I am listening to the sounds of my washer and dishwasher running - what a beautiful sound! Thanks to Roto Rooter and Ronnie Suggs for all of their prompt, courteous, professional help!!!

5
★★★★★

We were in desperate need of an emergency plumber last night. We had an issue where the pipes leading from the washing machine had come loose and grey water was standing all under the house, leaving a horrible smell. We had left messages for other plumbers but none of them had returned our call. My husband went under the house on Tuesday to see if he could glue the pipe back together, which he did. My laundry had been piling up since the weekend and so I started a load of clothes. Immediately the water began to back up in the kitchen sink! It was horrible what was coming out of the water! We immediately looked on the internet for an emergency plumber and called Roto Rooter. What a nice surprise when an actual human answered the phone and went right to work to find us a repairman, although it was late. We weren't able to have one that night, but it was promised that the repairman would be at our house between 8 and 10 a.m. The repairman (Ronnie Suggs #203) showed up right after 8:00 a.m. After explaining the situation to him, he recognized the problem, explained the procedure and cost, and went right to work! Mr. Suggs was very professional, knowledgeable and helpful!. As I type this, I am listening to the sounds of my washer and dishwasher running - what a beautiful sound! Thanks to Roto Rooter and Ronnie Suggs for all of their prompt, courteous, professional help!!!

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After weeks of trying to find a reputable plumbing service to work on a clogged kitchen sink/disposal, a friend suggested Rotor-Rooter here in Charlotte. I called and spoke with a customer service representative and they were able to set up an appointment that was convenient for me. My plumber Alex showed up promptly and was very courteous and professional. He assessed the problem, gave me the solution (then proceeded to work efficiently toward correctly my problem sink). He even offered other suggestions for future treatments. I greatly appreciated his knowledge of the problem and his honesty in how to handle my specific situation.

4
★★★★☆

After weeks of trying to find a reputable plumbing service to work on a clogged kitchen sink/disposal, a friend suggested Rotor-Rooter here in Charlotte. I called and spoke with a customer service representative and they were able to set up an appointment that was convenient for me. My plumber Alex showed up promptly and was very courteous and professional. He assessed the problem, gave me the solution (then proceeded to work efficiently toward correctly my problem sink). He even offered other suggestions for future treatments. I greatly appreciated his knowledge of the problem and his honesty in how to handle my specific situation.

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Great service. Plumber explained everything in detail in Charlotte.

5
★★★★★

Great service. Plumber explained everything in detail in Charlotte.

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On Sunday, January 29th, at 10pm all of our plumbing clogged up. The stand pipe drain for the washing machine had been overflowing for a few days and we had been trying to unclog it ourselves to no avail. The rest of the plumbing followed suit late that night. The bathtubs backed up, the toilets started overflowing and when we tried plunging it, the water just poured out into our basement onto the clothes dryer. It was looking very bleak. We started frantically searching the internet for emergency late night plumbers in Charlotte. We called them all and none of them could come to help us until days later. This would not do. Then we called Roto-Rooter. The operator was so nice and reassuring. She said that a plumber would be right over within one hour. It was only about 30 minutes before the plumber showed up ready to help. His name was Stan Sarlovskis and he was AWESOME! Stan is very professional and courteous. He went straight to the basement and assured us that he knew what the problem was and that he was well equipped to fix it ASAP. He quickly quoted us a very reasonable price and let us use a $40 coupon we found on the Roto-Rooter website. Stan got right to work and snaked the whole sewage drain leading out of our house. He told us our pipes are so old that we should use septic safe Scott's t.p. and told us not to flush feminine hygiene products anymore. Also, he pulled many feet of roots out of our pipes. We would never have been able to get rid of those roots on our own. Stan told us other helpful hints to keep our pipes clean and clog free for the future. He said at any hardware store you can find filters to put on the end of the washing machine drain to keep lint and hair from even getting into the stand pipe and that these were about 2 for $1! He gave our pipes a treatment of chemicals to dissolve any leftover clog overnight. He worked tirelessly from about 11pm to nearly 2am! He came back promptly the next day and finished up with a video inspection camera snake. He let us watch the dvd he made so we could see that our pipes were now clean and clear all the way out to the street. We were very impressed with Stan and Roto-Rooter. They came to our rescue so late at night on a Sunday! We are so grateful that Roto-Rooter could fix our problem. I would recommend Roto-Rooter to anyone with a plumbing problem - especially emergencies! They are honest, fast and friendly! Best plumber in Charlotte!

5
★★★★★

On Sunday, January 29th, at 10pm all of our plumbing clogged up. The stand pipe drain for the washing machine had been overflowing for a few days and we had been trying to unclog it ourselves to no avail. The rest of the plumbing followed suit late that night. The bathtubs backed up, the toilets started overflowing and when we tried plunging it, the water just poured out into our basement onto the clothes dryer. It was looking very bleak. We started frantically searching the internet for emergency late night plumbers in Charlotte. We called them all and none of them could come to help us until days later. This would not do. Then we called Roto-Rooter. The operator was so nice and reassuring. She said that a plumber would be right over within one hour. It was only about 30 minutes before the plumber showed up ready to help. His name was Stan Sarlovskis and he was AWESOME! Stan is very professional and courteous. He went straight to the basement and assured us that he knew what the problem was and that he was well equipped to fix it ASAP. He quickly quoted us a very reasonable price and let us use a $40 coupon we found on the Roto-Rooter website. Stan got right to work and snaked the whole sewage drain leading out of our house. He told us our pipes are so old that we should use septic safe Scott's t.p. and told us not to flush feminine hygiene products anymore. Also, he pulled many feet of roots out of our pipes. We would never have been able to get rid of those roots on our own. Stan told us other helpful hints to keep our pipes clean and clog free for the future. He said at any hardware store you can find filters to put on the end of the washing machine drain to keep lint and hair from even getting into the stand pipe and that these were about 2 for $1! He gave our pipes a treatment of chemicals to dissolve any leftover clog overnight. He worked tirelessly from about 11pm to nearly 2am! He came back promptly the next day and finished up with a video inspection camera snake. He let us watch the dvd he made so we could see that our pipes were now clean and clear all the way out to the street. We were very impressed with Stan and Roto-Rooter. They came to our rescue so late at night on a Sunday! We are so grateful that Roto-Rooter could fix our problem. I would recommend Roto-Rooter to anyone with a plumbing problem - especially emergencies! They are honest, fast and friendly! Best plumber in Charlotte!

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Thank you Roto-Rooter for sending your plumber Ed out on a cold rainy Charlotte night to help us. Ed not only resolved our plumbing issue he provided us with great knowledge on our older home plumbing and potential issues. He spent his time, as he worked in the rain, to answer questions for my husband and gave him great preventative maintenance tips. Who knew that you can get great Roto-Rooter products at your local store! Thanks again Ed. Your expertise and speedy service helped get our water back on just in time!

5
★★★★★

Thank you Roto-Rooter for sending your plumber Ed out on a cold rainy Charlotte night to help us. Ed not only resolved our plumbing issue he provided us with great knowledge on our older home plumbing and potential issues. He spent his time, as he worked in the rain, to answer questions for my husband and gave him great preventative maintenance tips. Who knew that you can get great Roto-Rooter products at your local store! Thanks again Ed. Your expertise and speedy service helped get our water back on just in time!

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We have lived in our home in Charlotte, NC for over 12 years. We have not had a service of any type performed at our residence on 1/10/2012 that we were more thoroughly satisfied with.
Our plumber Thomas (TJ) explained everything in full detail.We were pleased with the patience and proficiency that he displayed in his work.
Originally we called a competitor for our drain blockage and were told to "leave a message." They lost a customer that day, but we gained a reliable efficient friend in "Roto-Rooter".
Thank you so much !!!
Ray & Jan Richardson
Date of service 1/10/2012

5
★★★★★

We have lived in our home in Charlotte, NC for over 12 years. We have not had a service of any type performed at our residence on 1/10/2012 that we were more thoroughly satisfied with.
Our plumber Thomas (TJ) explained everything in full detail.We were pleased with the patience and proficiency that he displayed in his work.
Originally we called a competitor for our drain blockage and were told to "leave a message." They lost a customer that day, but we gained a reliable efficient friend in "Roto-Rooter".
Thank you so much !!!
Ray & Jan Richardson
Date of service 1/10/2012

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Your Charlotte Plumber Rickt was very kind and professional. He arrived, as promised, on the day after Christmas and immediatley set to work to unclog a kitchen drain. He was quick to explain the problem and corrected it in a short order. It was a relief to be able to clean dishes, pots and pans left from our ffestive dinner the night before. He was also kind to give us helpful hints regarding proper use of the disposal, in the future. Rotor Rooter certainly lived up to its service promises and we would not hesitate to recommend the Charlotte Branch.

4
★★★★☆

Your Charlotte Plumber Rickt was very kind and professional. He arrived, as promised, on the day after Christmas and immediatley set to work to unclog a kitchen drain. He was quick to explain the problem and corrected it in a short order. It was a relief to be able to clean dishes, pots and pans left from our ffestive dinner the night before. He was also kind to give us helpful hints regarding proper use of the disposal, in the future. Rotor Rooter certainly lived up to its service promises and we would not hesitate to recommend the Charlotte Branch.

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Fast and courteous from the person who answered the phone to the technician that did the work. I appreciated his being upfront about the work need, cost and options. I would recommend this company to my neighbors and friends.

4
★★★★☆

Fast and courteous from the person who answered the phone to the technician that did the work. I appreciated his being upfront about the work need, cost and options. I would recommend this company to my neighbors and friends.

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We have lived in our house for over 30 years in Charlotte and have had little plumbing issues but when we have, we have called on Roto Rooter. Their customer service, follow up emails, calls and most important customer friendly plumbers are really great. All you have to do is ask them how long they have been with Roto Rooter and most will tell you a long time which says a great deal about the company, and their individual skill sets. We've had two leaks recently and two separate plumbers performed in the same way......GREAT.

5
★★★★★

We have lived in our house for over 30 years in Charlotte and have had little plumbing issues but when we have, we have called on Roto Rooter. Their customer service, follow up emails, calls and most important customer friendly plumbers are really great. All you have to do is ask them how long they have been with Roto Rooter and most will tell you a long time which says a great deal about the company, and their individual skill sets. We've had two leaks recently and two separate plumbers performed in the same way......GREAT.

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I had the greatest technician help me today with a "whole house" water pressure problem. I have to say to Greg Holloway THANK YOU for the time you spent and for the thorough work you did today. Greg went what I call "ABOVE and BEYOND" by checking every possible trouble site multiple times. It's heartening to see someone who is truly and clearly interested in his customer and helping them in the best way possible. I would recomment Roto-Rooter to ANYone - and hope that they're fortunate enough to have Greg Holloway make their "house call". Bravo to a professional team!!

5
★★★★★

I had the greatest technician help me today with a "whole house" water pressure problem. I have to say to Greg Holloway THANK YOU for the time you spent and for the thorough work you did today. Greg went what I call "ABOVE and BEYOND" by checking every possible trouble site multiple times. It's heartening to see someone who is truly and clearly interested in his customer and helping them in the best way possible. I would recomment Roto-Rooter to ANYone - and hope that they're fortunate enough to have Greg Holloway make their "house call". Bravo to a professional team!!

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I live in Charlotte and requested a plumber to repair a leak in my kitchen. Jeremy was dispatched to my house. He was very professional and kept me informed at each step of the repair. Prior to the work, I was given an estimate of the work to be done

5
★★★★★

I live in Charlotte and requested a plumber to repair a leak in my kitchen. Jeremy was dispatched to my house. He was very professional and kept me informed at each step of the repair. Prior to the work, I was given an estimate of the work to be done

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Roto Rooter was great at solving our backed up sewer line problem. They were very courteous and professional. The technician was very detailed and kept me well informed of what he was doing.
They were fantastic!

5
★★★★★

Roto Rooter was great at solving our backed up sewer line problem. They were very courteous and professional. The technician was very detailed and kept me well informed of what he was doing.
They were fantastic!

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I was very pleased with the service your plumber provided. Even coming from Charlotte the wait time was very reasonable. I will definetly tell my friends and family about my experience with your company. Thank you.

5
★★★★★

I was very pleased with the service your plumber provided. Even coming from Charlotte the wait time was very reasonable. I will definetly tell my friends and family about my experience with your company. Thank you.

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Came home to find out that my shower was stopped up and it overflowed all over my bathroom floor. I called roto-rooter and a service technician Stan came and was greeted with a smile, I showed him what the problem was he immediately knew how to solve it he tried to find the valve outside to drain out my tub. The whole process took about one hour and he was great because he went out of his way to fix my drain by not once not twice but 3 times he checked to make sure that they were fully cleaned and showed me the camera to let me see that he indeed cleaned out all the roots that were stopping up my drain. He also reviewed the DVD with me afterwards. Stan is truly a great technician and has great customer service not only that he didnt charge me nearly as much as i thought he would. Thanks alot ROTO-ROOTER for the great experience that I had!!

5
★★★★★

Came home to find out that my shower was stopped up and it overflowed all over my bathroom floor. I called roto-rooter and a service technician Stan came and was greeted with a smile, I showed him what the problem was he immediately knew how to solve it he tried to find the valve outside to drain out my tub. The whole process took about one hour and he was great because he went out of his way to fix my drain by not once not twice but 3 times he checked to make sure that they were fully cleaned and showed me the camera to let me see that he indeed cleaned out all the roots that were stopping up my drain. He also reviewed the DVD with me afterwards. Stan is truly a great technician and has great customer service not only that he didnt charge me nearly as much as i thought he would. Thanks alot ROTO-ROOTER for the great experience that I had!!

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We had a drain line blockage problem. The service was quick, came within a few hours of our call, and very well done. We also received very useful information on how to interact with the city for follow-up as well as other work we might benefit from.

5
★★★★★

We had a drain line blockage problem. The service was quick, came within a few hours of our call, and very well done. We also received very useful information on how to interact with the city for follow-up as well as other work we might benefit from.

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Saturday morning, house full of people, and all of a sudden the toilets quit flushing and raw sewage backed up into the showers and tubs! I immediately called Roto Rooter and was greeted with, "How may I give you excellent service today?" It immediately put me at ease. They had a technician at my home within the hour. His name was Stan Sarlovskis. He was professional and knowledgeable. Introduced himself at the front door with a handshake! When was the last time a plumber greeted you with a name and a handshake? Impressive. Stan reviewed my situation and asked the location of the clean out value which would save me money. Unfortunately, we couldn't find it, so he ran a camera thru the drains from inside the house to the street. Not only did he locate the clean out value (which was buried under landscaping) but he created a DVD so I could see what he was doing and could also view the condition of my pipes. Stan worked steady and hard for 7 hours, not even stopping for lunch. He kept me informed of progress and showed me potential cause of problems. I was impressed with how considerate he was with my personal things...handled them carefully... made sure my floors were covered... and even left each bathroom clean with all items returned to their original positions! By the end of the day, all showers and tubs were functioning perfectly. And the job cost was within the range he quoted earlier that day. Thank you Roto Rooter for training your Charlotte technicians so well. Stan is an asset to your company...and my hero for the day! :)

5
★★★★★

Saturday morning, house full of people, and all of a sudden the toilets quit flushing and raw sewage backed up into the showers and tubs! I immediately called Roto Rooter and was greeted with, "How may I give you excellent service today?" It immediately put me at ease. They had a technician at my home within the hour. His name was Stan Sarlovskis. He was professional and knowledgeable. Introduced himself at the front door with a handshake! When was the last time a plumber greeted you with a name and a handshake? Impressive. Stan reviewed my situation and asked the location of the clean out value which would save me money. Unfortunately, we couldn't find it, so he ran a camera thru the drains from inside the house to the street. Not only did he locate the clean out value (which was buried under landscaping) but he created a DVD so I could see what he was doing and could also view the condition of my pipes. Stan worked steady and hard for 7 hours, not even stopping for lunch. He kept me informed of progress and showed me potential cause of problems. I was impressed with how considerate he was with my personal things...handled them carefully... made sure my floors were covered... and even left each bathroom clean with all items returned to their original positions! By the end of the day, all showers and tubs were functioning perfectly. And the job cost was within the range he quoted earlier that day. Thank you Roto Rooter for training your Charlotte technicians so well. Stan is an asset to your company...and my hero for the day! :)

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If your looking for a plumber in Charlotte, this is the way to go. My toilet would not drain and when I flushed the toilet, water spewed up from a pipe outside. Called roto rooter. The tech was very personable and fixed the problem very quickly. Would recommend to anyone.

5
★★★★★

If your looking for a plumber in Charlotte, this is the way to go. My toilet would not drain and when I flushed the toilet, water spewed up from a pipe outside. Called roto rooter. The tech was very personable and fixed the problem very quickly. Would recommend to anyone.

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Great service, great technician. used for external drains of more that 200 ft long.
Will use them again!

5
★★★★★

Great service, great technician. used for external drains of more that 200 ft long.
Will use them again!

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I needed a plumber that could fix my tub and my sink in my bathroom. We had a plumber come out in the Charlotte area a couple years ago saying we need a new line to the road and it was going to cost $3,000 so I have been emptying the tub out with a gallon pitcher for over 3 years. My mom suggested roto-rooter and I called them this morning at 10:30 and by noon he was here. I am so happy to have a tub again I can't express lol. The guy whose name was Greg, was very professional, told us how we can keep from having such a bad back up in the future. Thanks so much Roto Rooter!!!

5
★★★★★

I needed a plumber that could fix my tub and my sink in my bathroom. We had a plumber come out in the Charlotte area a couple years ago saying we need a new line to the road and it was going to cost $3,000 so I have been emptying the tub out with a gallon pitcher for over 3 years. My mom suggested roto-rooter and I called them this morning at 10:30 and by noon he was here. I am so happy to have a tub again I can't express lol. The guy whose name was Greg, was very professional, told us how we can keep from having such a bad back up in the future. Thanks so much Roto Rooter!!!

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At first I was hesitant to call Roto-Rooter, I was scared the price would be outragous,. However I was wrong! the tech that came out Greg was great. I thought my daughter had surely ruined the toliet! He took out his "snake" and un clogged my toliet in less the 15 mins. If you need a plumber in the charlotte area call these guys! and they came right away too, big plus!

5
★★★★★

At first I was hesitant to call Roto-Rooter, I was scared the price would be outragous,. However I was wrong! the tech that came out Greg was great. I thought my daughter had surely ruined the toliet! He took out his "snake" and un clogged my toliet in less the 15 mins. If you need a plumber in the charlotte area call these guys! and they came right away too, big plus!

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Answered phone promptly and set a time when the plumber would arrive. They called me to update me when it appeared he would be a bit late, and then let me know just when he would arrive, which was not much delayed at all. Very well handled. The plumber, Victor, was courteous and solved our problem. Repair to one toilet cost $383, which seems like a lot, but don't get this done very often, so not sure - just putting it out there for comparison.

4
★★★★☆

Answered phone promptly and set a time when the plumber would arrive. They called me to update me when it appeared he would be a bit late, and then let me know just when he would arrive, which was not much delayed at all. Very well handled. The plumber, Victor, was courteous and solved our problem. Repair to one toilet cost $383, which seems like a lot, but don't get this done very often, so not sure - just putting it out there for comparison.

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I needed a plumber for an outside clogged pipe in Charlotte. I called Roto -Rooter and was very pleased to hear that they could come the same day to fix the problem. The technician- Carlos- was very pleasant and knowledgeable. I would use Roto -Rooter again and suggest them to my friends. Thank you.

4
★★★★☆

I needed a plumber for an outside clogged pipe in Charlotte. I called Roto -Rooter and was very pleased to hear that they could come the same day to fix the problem. The technician- Carlos- was very pleasant and knowledgeable. I would use Roto -Rooter again and suggest them to my friends. Thank you.

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We needed a plumber in Charlotte. We have been taking cold showers all weekend. Called Roto-Rooter this morning and Hal came and fixed all our hot water issues by afternoon.
The service was quick and professional! Hal was a nice as can be!! I highly recommed Roto-Rooter for any hot water heater issues you may have.

5
★★★★★

We needed a plumber in Charlotte. We have been taking cold showers all weekend. Called Roto-Rooter this morning and Hal came and fixed all our hot water issues by afternoon.
The service was quick and professional! Hal was a nice as can be!! I highly recommed Roto-Rooter for any hot water heater issues you may have.

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Basically a solid experience - I mean when something goes wrong with your plumbing, it's never a really happy moment, but I was overall pleased with our service. Our plumber was knowledgeable and professional, and he explained what he would do and what it would cost before getting to work.

4
★★★★☆

Basically a solid experience - I mean when something goes wrong with your plumbing, it's never a really happy moment, but I was overall pleased with our service. Our plumber was knowledgeable and professional, and he explained what he would do and what it would cost before getting to work.

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They were great! They showed up early, and fixed our clog no problem! The guy was so nice and pleasant to have. There prices are great as well. I will definately use them again if I ever need a plumber!

4
★★★★☆

They were great! They showed up early, and fixed our clog no problem! The guy was so nice and pleasant to have. There prices are great as well. I will definately use them again if I ever need a plumber!

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Excellent experience with this plumber from Charlotte. Had clogged drain that from call for service to fully fixed was 2.5 hours. Was a very pleasant experience

5
★★★★★

Excellent experience with this plumber from Charlotte. Had clogged drain that from call for service to fully fixed was 2.5 hours. Was a very pleasant experience

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I came home from work after a 12-hour exhausting day. I was met with the news from one of our little girls that "when I turn the water on in the shower, the water in the potty is going bloop, bloop, bloop." As I tried to determine the cause of such sights and sounds, it became apparent that our drainage system was clogged. When I called Roto-Rooter, the person with whom I spoke was very courteous and immediately set us up for someone to come out to our house that night sometime before 10:30 PM. Needing to get to bed earlier, I had to cancel and reschedule for the next morning. She was very understanding. The person came the next morning while I was at work and my wife and kids were home. My wife stated that the plumber was very efficient, kind, honest about what was wrong, and how much it would cost to repair. He did the work quickly, and I came home to flushing toilets and draining showers. What a great company, especially knowing that they could have had someone out here late at night when it was inconvenient for them. I sure wish there were more companies like Roto-Rooter that truly put the needs of the customer first. Thanks for the awesome service! In my opinion, you're the best plumber in Charlotte.
Ron

5
★★★★★

I came home from work after a 12-hour exhausting day. I was met with the news from one of our little girls that "when I turn the water on in the shower, the water in the potty is going bloop, bloop, bloop." As I tried to determine the cause of such sights and sounds, it became apparent that our drainage system was clogged. When I called Roto-Rooter, the person with whom I spoke was very courteous and immediately set us up for someone to come out to our house that night sometime before 10:30 PM. Needing to get to bed earlier, I had to cancel and reschedule for the next morning. She was very understanding. The person came the next morning while I was at work and my wife and kids were home. My wife stated that the plumber was very efficient, kind, honest about what was wrong, and how much it would cost to repair. He did the work quickly, and I came home to flushing toilets and draining showers. What a great company, especially knowing that they could have had someone out here late at night when it was inconvenient for them. I sure wish there were more companies like Roto-Rooter that truly put the needs of the customer first. Thanks for the awesome service! In my opinion, you're the best plumber in Charlotte.
Ron

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Thank you! Roto- Rooter for the prompt service and attention that you gave this evening. Your tech (Victor) was excellent from start to finish. The work was completed in a timely manner and the area was left clean. I would recommend Roto-Rooter to all my family and friends. The quick response, quality of service and professionalism goes a very long way. GREAT JOB!

5
★★★★★

Thank you! Roto- Rooter for the prompt service and attention that you gave this evening. Your tech (Victor) was excellent from start to finish. The work was completed in a timely manner and the area was left clean. I would recommend Roto-Rooter to all my family and friends. The quick response, quality of service and professionalism goes a very long way. GREAT JOB!

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The service call was very professional and polite from start to finish. The Charlotte service center kept me informed as the time the tech would arrive at my home. Once tech# 23-3419 arrived he was courteous and clean up. He made sure I was completly staified before he left. I was neverous about the work of a plummer but he may the experience as pleasant as possible, I would rerecommend Roto-Rooter to my firends and family.

Great job Roto-Tooter Team.

5
★★★★★

The service call was very professional and polite from start to finish. The Charlotte service center kept me informed as the time the tech would arrive at my home. Once tech# 23-3419 arrived he was courteous and clean up. He made sure I was completly staified before he left. I was neverous about the work of a plummer but he may the experience as pleasant as possible, I would rerecommend Roto-Rooter to my firends and family.

Great job Roto-Tooter Team.

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Service call on May 12, 2011. Great service! Paul Underwood did a wonderful job. He was prompt and knowledgeable. I would recommend him and the company to friends.

5
★★★★★

Service call on May 12, 2011. Great service! Paul Underwood did a wonderful job. He was prompt and knowledgeable. I would recommend him and the company to friends.

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Our service was excellent! The work was done incredibly promptly and took much less time than anticipated. He was able to fix our clogged drain as well as tell us how to prevent it. Thanks for the awesome work!

5
★★★★★

Our service was excellent! The work was done incredibly promptly and took much less time than anticipated. He was able to fix our clogged drain as well as tell us how to prevent it. Thanks for the awesome work!

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I would like thank Roto-Rooter for promptly sending their plumber all the way from Charlotte NC to my home in Granite Quarry NC. They fixed my plumbing problems and was very pleasant too.
Thank you.

5
★★★★★

I would like thank Roto-Rooter for promptly sending their plumber all the way from Charlotte NC to my home in Granite Quarry NC. They fixed my plumbing problems and was very pleasant too.
Thank you.

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I was able to schedule an appt for within hours of when our issue began. Our service man was polite, explained exactly what he needed to do, and got the job done in a timely manner. I've always had positive experiences with Roto Rooter!

5
★★★★★

I was able to schedule an appt for within hours of when our issue began. Our service man was polite, explained exactly what he needed to do, and got the job done in a timely manner. I've always had positive experiences with Roto Rooter!

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I called Roto-Rooter of Charlotte and they were able to get me an appointment within an hour!!! I had called another plumber beforehand and they were not able to come until Monday....and today was Friday!! They were quick and professional!

5
★★★★★

I called Roto-Rooter of Charlotte and they were able to get me an appointment within an hour!!! I had called another plumber beforehand and they were not able to come until Monday....and today was Friday!! They were quick and professional!

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The job was really great and in a timely fashion. I had a backup in my drain in my shower and he was able to fix it same day.

4
★★★★☆

The job was really great and in a timely fashion. I had a backup in my drain in my shower and he was able to fix it same day.

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The plumber from Roto Rooter, Charlotte, did a wonderful job. He showed up at my house on a Sunday around 3pm. He worked hard and did exactly what we expected in a reasonable amount of time.

It was a Sunday..so we were grateful that we could even get someone to come out. Our well pump was broken, and he replaced to broken parts.

5
★★★★★

The plumber from Roto Rooter, Charlotte, did a wonderful job. He showed up at my house on a Sunday around 3pm. He worked hard and did exactly what we expected in a reasonable amount of time.

It was a Sunday..so we were grateful that we could even get someone to come out. Our well pump was broken, and he replaced to broken parts.

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I was very impressed with the services and the gentelman that did the service. He was very prompt and polite. Left the area he worked in neat and clean. I was also impressed with the person answering the phone he was very polite and friendly. This was my second time using your service and will call again when and if the need comes. Thank you, Delorus

5
★★★★★

I was very impressed with the services and the gentelman that did the service. He was very prompt and polite. Left the area he worked in neat and clean. I was also impressed with the person answering the phone he was very polite and friendly. This was my second time using your service and will call again when and if the need comes. Thank you, Delorus

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As has always been the case in all the years I've used Roto-Rooter, a skilled plumber appeared at my door in no time & did the job right.

5
★★★★★

As has always been the case in all the years I've used Roto-Rooter, a skilled plumber appeared at my door in no time & did the job right.

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great service, call at 11 am, they were here and drain was unstopped before 1 am, great job, would highly recommend.

5
★★★★★

great service, call at 11 am, they were here and drain was unstopped before 1 am, great job, would highly recommend.

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We're running late for a wrestling tournament. I manage to get our three children up and ready to go at 7:00am on a Saturday. My husband comes out of the bathroom...no hot water. He runs around for almost an hour trying to get our pilot light on the hot water heater to stay lit, with no success. I take the children to the match as my husband jumps in the shower for a freezing cold shower early on a Saturday. Needless to say, he was not happy. We were unable to get hold of our normal plumber, so I picked Roto-rooter out of the phone book. They were extremely helpful on the phone, and indicated that they would have someone out within the hour. They called back about 30 minutes later to let me know that the technitian had been tied up at another job, but they would have someone out again within the next hour. I was extremely pleased that they called to keep me updated. About 30 minutes later, our technitian arrived, which actually happened to be the father of one of our wrestlers, who we had spent the day with! He was extremely helpful, and managed to fix the hot water heater in a very short period of time. Next time I need a plumber, I am DEFINITELY calling ROTO-ROOTER!!!

5
★★★★★

We're running late for a wrestling tournament. I manage to get our three children up and ready to go at 7:00am on a Saturday. My husband comes out of the bathroom...no hot water. He runs around for almost an hour trying to get our pilot light on the hot water heater to stay lit, with no success. I take the children to the match as my husband jumps in the shower for a freezing cold shower early on a Saturday. Needless to say, he was not happy. We were unable to get hold of our normal plumber, so I picked Roto-rooter out of the phone book. They were extremely helpful on the phone, and indicated that they would have someone out within the hour. They called back about 30 minutes later to let me know that the technitian had been tied up at another job, but they would have someone out again within the next hour. I was extremely pleased that they called to keep me updated. About 30 minutes later, our technitian arrived, which actually happened to be the father of one of our wrestlers, who we had spent the day with! He was extremely helpful, and managed to fix the hot water heater in a very short period of time. Next time I need a plumber, I am DEFINITELY calling ROTO-ROOTER!!!

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My toilet was leaking water under the linoleum in my bathroom. I called roto-rooter and they came out and fixed the problem on the same day. Very friendly, knowledgeable staff. The only reason I'm giving 4 out of 5 stars is because 45 minutes of work cost $300 in labor and $27 in parts. Seems a bit pricey to me. Other than that, I was very pleased with the service.

4
★★★★☆

My toilet was leaking water under the linoleum in my bathroom. I called roto-rooter and they came out and fixed the problem on the same day. Very friendly, knowledgeable staff. The only reason I'm giving 4 out of 5 stars is because 45 minutes of work cost $300 in labor and $27 in parts. Seems a bit pricey to me. Other than that, I was very pleased with the service.

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Message from Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter has plumbing experts that can take on your problems-big or small. Whether it's complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7. No matter what the issue, our plumbers can fix it-and we're available nights and weekends. Contact our friendly representatives to find out why Roto-Rooter has been the trusted plumbing service provider since 1935.. |Garbage Disposer Repair|Bathroom Plumbing Solutions|Line and leak detection|Kitchen plumbing jobs|Sink plumbing|Water Heaters|Sump Pumps|Residential Plumbing|Commercial Plumbing|Pipe Bursting|Complete Plumbing Repair|Pipe Relining|Video Camera Pipe Inspections|Trenchless Sewer Line Repair and Replacement|Faucet Replacement|24-Hour Plumbing Service|toilet repair / replacement|backflow certification and repairs|water supply line replacement / repair|dishwashers and ice maker water lines. Emergency service is our specialty.

More about Roto-Rooter Plumbing & Water Cleanup

Emergency Plumbing Repairs, 24/7 Emergency Service, Written Estimates, No Hassle Service Guarantees, Plumbing, Drain cleaning, Sewer Repair, Plumbers, Plumbing Services, Sewage, Toilet Repair, Sewage Repair

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