This shop has the highest prices of any nail spa I have every been to, but it was right in my neighborhood so I thought I would give it a try. I went in for an American Manicure gel fill. It was done by the store manager, Jade. The results were horrible. Every one of my nails were already lifting as he finished the fill. He did not take the gel down next to the cuticle, but left it looking as if there was already 2 weeks grow out, making it necessary for me to return for another fill much sooner and to spend more money at their spa. There was also a very obvious line between the pink of my nail and the white of my nail. Yikes!! I asked for a refund, but they refused to refund my tip! There are much better and less expensive nail salons in Charlotte. Don't waste your money on this one!
My husband bought me a spa package here for my birthday. It was for a manicure, pedicure, and a 30-minute Swedish massage. The facility was very nice and looked upscale, but I rate the service as ok. I was taken down a long hallway into a dark room by a male masseuse. He was not friendly and just seemed to want to hurry up and get it over with. He applied too much pressure, and it made me uncomfortable. When I got my manicure and pedicure done, the lady was also working on other customers, so I did not get undivided attention. She left me alone before my manicure for about 10 minutes to give another woman a pedicure. I was cold and ready to get my manicure done. They dont seem to have a very organized system there. They are not worth the price.
PROS: Nice facility, ok services
CONS: Too pricey for the service