Cartledge Eleanor L

★★★☆☆

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Health & Medical

Health & Medical
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Julie A. Keeler, MSN

1100 Holly Springs Road Suite 212 Holly Springs, NC

3.2 10
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Dr. Powell is WONDERFUL. We see him at the Fuquay office for all of our daughter's care. I have seen other doctors there, but now I always make appointments with Dr. Powell since our daughter does so well with him. The nurse practictioners are also great! The only time I get a busy signal is if I try to call right when the pen, which is understandable b/c they are checking voice mails and I am also calling when many others are trying to get a same day sick visit. This office is friendly and I have nothing but good things to say!!

5
★★★★★

Dr. Powell is WONDERFUL. We see him at the Fuquay office for all of our daughter's care. I have seen other doctors there, but now I always make appointments with Dr. Powell since our daughter does so well with him. The nurse practictioners are also great! The only time I get a busy signal is if I try to call right when the pen, which is understandable b/c they are checking voice mails and I am also calling when many others are trying to get a same day sick visit. This office is friendly and I have nothing but good things to say!!

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I regularly take my kids to see Dr. Schoeffner at Fuquay Pediatrics. He's really good with my kids and very thorough and helpful. I've never felt rushed out the door. I've had a few times where I've had a pretty long wait but it was always because they've had some sick patient appointments booked in at the last minute or a new baby appointment and they want to see the new babies within 48 hours of coming home. Those are things that are not predictable by the staff. They've always been apologetic and explained the situation. I don't mind having to wait in those situations. I would hope to get the same service (and have) if the need arises.

4
★★★★☆

I regularly take my kids to see Dr. Schoeffner at Fuquay Pediatrics. He's really good with my kids and very thorough and helpful. I've never felt rushed out the door. I've had a few times where I've had a pretty long wait but it was always because they've had some sick patient appointments booked in at the last minute or a new baby appointment and they want to see the new babies within 48 hours of coming home. Those are things that are not predictable by the staff. They've always been apologetic and explained the situation. I don't mind having to wait in those situations. I would hope to get the same service (and have) if the need arises.

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We transfered from Growing Child because it was a drive, big mistake. Growing Child was flawless. Fuquay Peds, not so much. Terrible service, horrible nurses, messy files, poor communication and a low level of caring is what we have found. The phone is always busy and when its not good luck on getting in touch with someone. For shots only they tranfer you to the nurses line where no one EVER picks up, they eventually call you back but its never an easy to make appointment, the front should make all appointments. I hate this office and I am looking for a new doctor. BEWARE!!

1
★☆☆☆☆

We transfered from Growing Child because it was a drive, big mistake. Growing Child was flawless. Fuquay Peds, not so much. Terrible service, horrible nurses, messy files, poor communication and a low level of caring is what we have found. The phone is always busy and when its not good luck on getting in touch with someone. For shots only they tranfer you to the nurses line where no one EVER picks up, they eventually call you back but its never an easy to make appointment, the front should make all appointments. I hate this office and I am looking for a new doctor. BEWARE!!

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Everytime I call it's a busy signal. The only real way to get through is to hang up and keep redialing quickly.

The waiting is consistently worse than any other doctors office we attend in the area.

The bedside manner of 'some' of the docs is terrible.

It's basically never a good experience. Thank God we have been accepted at the Garner office!

1
★☆☆☆☆

Everytime I call it's a busy signal. The only real way to get through is to hang up and keep redialing quickly.

The waiting is consistently worse than any other doctors office we attend in the area.

The bedside manner of 'some' of the docs is terrible.

It's basically never a good experience. Thank God we have been accepted at the Garner office!

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The wait at the Fuquay office is ridiculous. Never ever have I got in and out in a resonable time. But today did it for me.
My son was seen yesterday and given no antibiotic for sinus infection but was told if fever returned call the office and med would be called in. Turns out doctor is off for the next three days. So my son is SOL!!!! Although the nurse said I could bring him back in today (to collect another copay and bill my insurance company for yet another med check). No thanks. Thanks for nothing. I myself work in a doctors' office. Our office would never leave a client
"hanging" like that especially a child in need.

1
★☆☆☆☆

The wait at the Fuquay office is ridiculous. Never ever have I got in and out in a resonable time. But today did it for me.
My son was seen yesterday and given no antibiotic for sinus infection but was told if fever returned call the office and med would be called in. Turns out doctor is off for the next three days. So my son is SOL!!!! Although the nurse said I could bring him back in today (to collect another copay and bill my insurance company for yet another med check). No thanks. Thanks for nothing. I myself work in a doctors' office. Our office would never leave a client
"hanging" like that especially a child in need.

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I have nothing but good things to say about this office. They have always been willing to see my sick child on the day that I called in. Even on a Sunday which was Christmas Eve. Dr Powell is wonderful and always takes time to listen to your concerns and issues. We have enjoyed having access to care whenever we need it. We have been into the weekend sick hours on several occasions! What a blessing to have your mind at ease by not having to wait until Monday!

Today I called at 8am and was in by 8:30! Just a virus but at least now I know what I am dealing with!

5
★★★★★

I have nothing but good things to say about this office. They have always been willing to see my sick child on the day that I called in. Even on a Sunday which was Christmas Eve. Dr Powell is wonderful and always takes time to listen to your concerns and issues. We have enjoyed having access to care whenever we need it. We have been into the weekend sick hours on several occasions! What a blessing to have your mind at ease by not having to wait until Monday!

Today I called at 8am and was in by 8:30! Just a virus but at least now I know what I am dealing with!

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My son was sick when he was 1 month old. I took him to Fuquay Pediatrics and they said he just had a cold. Well the next day he was worse and they would not see him since he didn't have a fever. That was on the weekend so I don't think they wanted to be bothered. So Monday I called back and they still would not see him. So we took him to urgent care and they sent us straight to the emergency room. My son was in destress. He was having trouble breathing. Come to find out he had RSV. My brother and his wife just went through the same thing with them. They ended up in the emergency room last night and their daughter also has RSV. I do not recommend them at all!! RSV is nothing to play around with. It is very dangerous

1
★☆☆☆☆

My son was sick when he was 1 month old. I took him to Fuquay Pediatrics and they said he just had a cold. Well the next day he was worse and they would not see him since he didn't have a fever. That was on the weekend so I don't think they wanted to be bothered. So Monday I called back and they still would not see him. So we took him to urgent care and they sent us straight to the emergency room. My son was in destress. He was having trouble breathing. Come to find out he had RSV. My brother and his wife just went through the same thing with them. They ended up in the emergency room last night and their daughter also has RSV. I do not recommend them at all!! RSV is nothing to play around with. It is very dangerous

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This Pediatris Doctor's office is great. They're always able to see a sick child that day. The only problem I have had is with simple things like presriptions being called in; you'll wait for the nurse to call and it'll be hours or it'll be missed and you're left without a prescription over the weekend.

PROS: Good Doctors! Local.
CONS: Miscommunication with staff ???

4
★★★★☆

This Pediatris Doctor's office is great. They're always able to see a sick child that day. The only problem I have had is with simple things like presriptions being called in; you'll wait for the nurse to call and it'll be hours or it'll be missed and you're left without a prescription over the weekend.

PROS: Good Doctors! Local.
CONS: Miscommunication with staff ???

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This is one of three offices that this practice offers. The main office is in Cary and there is another in Apex. I take my two sons here regularly and my third that is due in October of 2006 will also be a patient. I have no complaints about any of the doctors or nurses, and we have been treated by almost all of them! The wait to see a doctor is never too long and all of the doctors are very informative and take their time with every patient.

5
★★★★★

This is one of three offices that this practice offers. The main office is in Cary and there is another in Apex. I take my two sons here regularly and my third that is due in October of 2006 will also be a patient. I have no complaints about any of the doctors or nurses, and we have been treated by almost all of them! The wait to see a doctor is never too long and all of the doctors are very informative and take their time with every patient.

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With three offices to serve you, you get the best pediatricians around! I have yet to have a single complaint about this office and I have three kids I take there, one with special needs!

If you are looking for a new pediatricians office, look for their fuquay varina, apex or cary office to fulfill your needs!

5
★★★★★

With three offices to serve you, you get the best pediatricians around! I have yet to have a single complaint about this office and I have three kids I take there, one with special needs!

If you are looking for a new pediatricians office, look for their fuquay varina, apex or cary office to fulfill your needs!

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