Dry Clean City

★★☆☆☆

About Dry Clean City

Personal Services

Personal Services
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They ruined a brand new pair of pants. Tried to tell me it was a stain when it was burned into the pants. They do not care about the customer or their clothes. I will not be going back there ever again. The place looks run down and should

3
★★★★★

They ruined a brand new pair of pants. Tried to tell me it was a stain when it was burned into the pants. They do not care about the customer or their clothes. I will not be going back there ever again. The place looks run down and should

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They are so rude, I also work with the public so i understand how demanding that can be. But i have never been treated so badly. They do not finish things on time and don't even feel one bit sorry. I will never use them again. BEWARE, this place needs to be shut down!!

0
★☆☆☆☆

They are so rude, I also work with the public so i understand how demanding that can be. But i have never been treated so badly. They do not finish things on time and don't even feel one bit sorry. I will never use them again. BEWARE, this place needs to be shut down!!

Pros: nothing

Cons: everything

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This cleaner completely ruined a beautiful dress and then blamed me for the damage. They refused to reimburse me for the cost of the dress or even for what I spent to have my clothes cleaned. The manager was rude and insulting. If you care at all for your clothing, don't have it cleaned here.

0
★☆☆☆☆

This cleaner completely ruined a beautiful dress and then blamed me for the damage. They refused to reimburse me for the cost of the dress or even for what I spent to have my clothes cleaned. The manager was rude and insulting. If you care at all for your clothing, don't have it cleaned here.

Pros: None!

Cons: Terrible cleaning, appalling customer service

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DO NOT, I REPEAT, DO NOT go to this appalling shack they call a "business", this is by far the WORST RUN business i have ever come across. first of all, they LOST an item that was given to be dry cleaned, refused to reimburse for the item or reimburse for the dry cleaning, then dragged this whole ridiculous situation along for 3 months, have still not paid, the owner has been a complete JERRK and refuses to own up to THEIR responsibilities and he has requested he be taken to court (WHICH RIGHT NOW IS MY ONLY OPTION). I can't even believe the low values this place has and they think that because they lost something, it is not THEIR fault???? words cannot describe how disgusted i am with this business and i will do everything possible to make it known before other people waste their money and lose their belongings!!

0
★☆☆☆☆

DO NOT, I REPEAT, DO NOT go to this appalling shack they call a "business", this is by far the WORST RUN business i have ever come across. first of all, they LOST an item that was given to be dry cleaned, refused to reimburse for the item or reimburse for the dry cleaning, then dragged this whole ridiculous situation along for 3 months, have still not paid, the owner has been a complete JERRK and refuses to own up to THEIR responsibilities and he has requested he be taken to court (WHICH RIGHT NOW IS MY ONLY OPTION). I can't even believe the low values this place has and they think that because they lost something, it is not THEIR fault???? words cannot describe how disgusted i am with this business and i will do everything possible to make it known before other people waste their money and lose their belongings!!

Pros: nothing!!

Cons: owner is a JERRK, lost my belongings, did not reimburse!!

.

This business (and I use that term loosly) was the biggest rip-off! The owner was very rude and unreasonable, with no idea what "customer service" is. They held my clothes hostage. Seriously. This was possibly the worst experience I've ever had with any service industry. Go anywhere but here!

0
★☆☆☆☆

This business (and I use that term loosly) was the biggest rip-off! The owner was very rude and unreasonable, with no idea what "customer service" is. They held my clothes hostage. Seriously. This was possibly the worst experience I've ever had with any service industry. Go anywhere but here!

Pros: none

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I've been happily taking my dry cleaning here for the past few months after searching for a place that didn't charge an arm & a leg to dry clean my work slacks. This is a no-frills, low-cost, mass dry cleaner. Yes, you have to pay up-front. Is that such a big deal? To me, it's not -- makes pickup easy and quick. From my experience, they have done a great job dry cleaning my shirts and slacks for $1.50 each. Other places charge as much as $4 or $5 to dry clean slacks! I'll continue to use these guys until/if items come back damaged (or they are lost), but so far, they have been great and my dry cleaning costs have come way down.

2
★★★★★

I've been happily taking my dry cleaning here for the past few months after searching for a place that didn't charge an arm & a leg to dry clean my work slacks. This is a no-frills, low-cost, mass dry cleaner. Yes, you have to pay up-front. Is that such a big deal? To me, it's not -- makes pickup easy and quick. From my experience, they have done a great job dry cleaning my shirts and slacks for $1.50 each. Other places charge as much as $4 or $5 to dry clean slacks! I'll continue to use these guys until/if items come back damaged (or they are lost), but so far, they have been great and my dry cleaning costs have come way down.

Pros: Low cost, slacks are the same price as shirts

Cons: None so far

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I have yet to have a worse experience at a "dry cleaner". not only did Dry Clean City RUIN my shirts (yes, not one, or two... but FIVE!) of them! I clearly pointed the problem out, yet the manager himself did not care one bit. After leaving in a fit of rage and dissapointment at their horrible customer service, i realize why thy showed no sympathy: It was because they are PRE PAY. They already have your money, and the business is done. For $1.50, you get even LESS than what you already expect (which should not be a lot, to tell the truth). I have since transferred my dry-cleaning needs to Fashion Care Master Cleaners, which is located DIRECTLY across the street from this awful place, and while they are a little more expensive, their customer service, quality and overall excellence in dry cleaning makes it an action more than worth doing over!!

1
★★☆☆☆

I have yet to have a worse experience at a "dry cleaner". not only did Dry Clean City RUIN my shirts (yes, not one, or two... but FIVE!) of them! I clearly pointed the problem out, yet the manager himself did not care one bit. After leaving in a fit of rage and dissapointment at their horrible customer service, i realize why thy showed no sympathy: It was because they are PRE PAY. They already have your money, and the business is done. For $1.50, you get even LESS than what you already expect (which should not be a lot, to tell the truth). I have since transferred my dry-cleaning needs to Fashion Care Master Cleaners, which is located DIRECTLY across the street from this awful place, and while they are a little more expensive, their customer service, quality and overall excellence in dry cleaning makes it an action more than worth doing over!!

Pros: nothing!

Cons: everything! awful service!

 

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