Eason Floor Sanding & Laying

★☆☆☆☆
  • 120 N Clarendon Dr

    Nashville, NC 27856

    Map & Directions
  • 252-459-3898

About Eason Floor Sanding & Laying

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I had scheduled an appointment for an estimate for some repairs on our floors. I had taken off from work, and they never showed up. After 3 messages, I got a call back, 2 and 1/2 hours after my scheduled appointment. I spoke with Amanda who said they had decided our job wasn't big enough for them to come give us an estimate, and they weren't coming. I never received an apology. When I tried to explain to Amanda how inconvenient and inconsiderate this was, Amanda hung up on me. This was the worst customer service experience of all time.

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★☆☆☆☆

I had scheduled an appointment for an estimate for some repairs on our floors. I had taken off from work, and they never showed up. After 3 messages, I got a call back, 2 and 1/2 hours after my scheduled appointment. I spoke with Amanda who said they had decided our job wasn't big enough for them to come give us an estimate, and they weren't coming. I never received an apology. When I tried to explain to Amanda how inconvenient and inconsiderate this was, Amanda hung up on me. This was the worst customer service experience of all time.

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