Nathan's Auto Repair

★★★★☆
  • 110 Carvers Falls Rd

    Fayetteville, NC 28311

    Map & Directions
  • 910-822-5600

About Nathan's Auto Repair

Hours
Mon - Fri, 8am - 6pm; Sat, Sun, closed

Automotive

Automotive
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Nathan is terrific! He is fair, kind, and knowledgeable. We've been taking cars to him for 20 years, and never had a bad experience. Hilly is super and always pleasant. Nathan has even told me several times when repairs really don't need to be made, saving me big bucks. I'd recommend Nathan's to anyone! (Try to call ahead to get an appointment.)

5
★★★★★

Nathan is terrific! He is fair, kind, and knowledgeable. We've been taking cars to him for 20 years, and never had a bad experience. Hilly is super and always pleasant. Nathan has even told me several times when repairs really don't need to be made, saving me big bucks. I'd recommend Nathan's to anyone! (Try to call ahead to get an appointment.)

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I am the fool who recommended Nathans Auto Parts to my buddy below and was present when this took place. I am still confused as far as why he blamed my friend for the mistake. What is a invoice for? "By God"!!! its the service clerks fault for maybe not giving the invoice to the techs or the techs fault for not reading it. To top this situation off Nathan denied future service to him while walking around in a pissy mood. I even think he gave his clerk a thrashing because she looked as if she was in tears right before we arrived. I also will not return to this place in fear they may make another mistake and blame ya boy.

1
★☆☆☆☆

I am the fool who recommended Nathans Auto Parts to my buddy below and was present when this took place. I am still confused as far as why he blamed my friend for the mistake. What is a invoice for? "By God"!!! its the service clerks fault for maybe not giving the invoice to the techs or the techs fault for not reading it. To top this situation off Nathan denied future service to him while walking around in a pissy mood. I even think he gave his clerk a thrashing because she looked as if she was in tears right before we arrived. I also will not return to this place in fear they may make another mistake and blame ya boy.

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1 out of 1 people found this review helpful.

.

I've been in the Military for 10 years & i've never met someone (NATHAN) so unprofessional. I was recommended to this place by a buddy of mine who had his vehicle fixed by them. He said they're 5 stars, very nice & professional. I had an issue with my radiator leaking so my friend that recommended me brought me up there today on Sept 22nd. Nathan came out & took a look & told me that if i buy a radiator from auto zone he'd put it in for $95. I also asked him how much to change my spark plugs & he told me $145. My last question was about my cigarette lighter fuse keeps blowing out & my service engine light being on. He said when i brought the vehicle back to just let the lady know at the front about everything & he would call me before he does anything with the fuse issue & check engine light. I never said once that i was going to change my spark plugs.... I just asked how much. Anyways so i went to auto zone to buy the radiator. I came back & went inside to let the lady know i was leaving my vehicle & the new radiator was in the back of my truck. She fills out all my info and i told her Nathan is doing my radiator, checking my lighter fuse, and service engine light and that he said he would call me about my fuse issue. I also told her that i mentioned to him about my spark plugs but i wasn't going to get them done because the guy i went with knows how to do that & i can save money. She ONLY wrote down the radiator, lighter fuse, & check engine light on the paper. I left the vehicle around 11:30 AM. Well i never heard from the guy about my fuse issue and it was going on 4 pm and i was about to get off work so i called to check on it. Nathan gets on the phone & says your radiator is installed & we're just finishing up the tune-up. I asked him..."tune up"? I told him i told the lady at the front that i didn't want my spark plugs done because i was going to do them myself. I am pretty PISSED at this time! He says we'll figure it out when you get here. Well i get there around 5 pm and go inside. The lady looked like she'd been crying & i felt bad because he made her pay for it. However, it wasn't my fault & i asked her about the paper she wrote everything down on & she CONFIRMED that NOTHING about the spark plugs being changed was on there. After i pay for just the radiator change i went outside to talk to Nathan. He throws an attitude toward me like it's my fault. Then he says "when we were talking out here you were talking about the spark plugs". The only thing i did was ask how much. He starts walking off like he's pissed & i said "well next time i guess i need to tell you".... He says "there won't be a next time" and he walks off like an a-hole would. That made me more mad then when i found out they did the repair. The thing is i bragged about these guys today to people on base i work with & they wanted a business card. I can guarantee he lost all their business, mine & my friend that recommended me to them & i will tell everyone i know looking for vehicle maintenance to skip this fool. I'd rather pay 5 times more anywhere else then to deal with a person like Nathan. Maybe he needs to take a class on "how to read" before he does a job because NOTHING was on that job paper about changing my plugs.... NEVER AGAIN is all i can say. I'd stay away unless you want to deal with Bull like this. There are better places in Fayetteville and better people that would admit that they screwed up. These guys at Nathans Auto Repair will blame you & then will deny you service because of an error they made.... That's Just plain BAD BUSINESS!!

1
★☆☆☆☆

I've been in the Military for 10 years & i've never met someone (NATHAN) so unprofessional. I was recommended to this place by a buddy of mine who had his vehicle fixed by them. He said they're 5 stars, very nice & professional. I had an issue with my radiator leaking so my friend that recommended me brought me up there today on Sept 22nd. Nathan came out & took a look & told me that if i buy a radiator from auto zone he'd put it in for $95. I also asked him how much to change my spark plugs & he told me $145. My last question was about my cigarette lighter fuse keeps blowing out & my service engine light being on. He said when i brought the vehicle back to just let the lady know at the front about everything & he would call me before he does anything with the fuse issue & check engine light. I never said once that i was going to change my spark plugs.... I just asked how much. Anyways so i went to auto zone to buy the radiator. I came back & went inside to let the lady know i was leaving my vehicle & the new radiator was in the back of my truck. She fills out all my info and i told her Nathan is doing my radiator, checking my lighter fuse, and service engine light and that he said he would call me about my fuse issue. I also told her that i mentioned to him about my spark plugs but i wasn't going to get them done because the guy i went with knows how to do that & i can save money. She ONLY wrote down the radiator, lighter fuse, & check engine light on the paper. I left the vehicle around 11:30 AM. Well i never heard from the guy about my fuse issue and it was going on 4 pm and i was about to get off work so i called to check on it. Nathan gets on the phone & says your radiator is installed & we're just finishing up the tune-up. I asked him..."tune up"? I told him i told the lady at the front that i didn't want my spark plugs done because i was going to do them myself. I am pretty PISSED at this time! He says we'll figure it out when you get here. Well i get there around 5 pm and go inside. The lady looked like she'd been crying & i felt bad because he made her pay for it. However, it wasn't my fault & i asked her about the paper she wrote everything down on & she CONFIRMED that NOTHING about the spark plugs being changed was on there. After i pay for just the radiator change i went outside to talk to Nathan. He throws an attitude toward me like it's my fault. Then he says "when we were talking out here you were talking about the spark plugs". The only thing i did was ask how much. He starts walking off like he's pissed & i said "well next time i guess i need to tell you".... He says "there won't be a next time" and he walks off like an a-hole would. That made me more mad then when i found out they did the repair. The thing is i bragged about these guys today to people on base i work with & they wanted a business card. I can guarantee he lost all their business, mine & my friend that recommended me to them & i will tell everyone i know looking for vehicle maintenance to skip this fool. I'd rather pay 5 times more anywhere else then to deal with a person like Nathan. Maybe he needs to take a class on "how to read" before he does a job because NOTHING was on that job paper about changing my plugs.... NEVER AGAIN is all i can say. I'd stay away unless you want to deal with Bull like this. There are better places in Fayetteville and better people that would admit that they screwed up. These guys at Nathans Auto Repair will blame you & then will deny you service because of an error they made.... That's Just plain BAD BUSINESS!!

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In case you haven't realized it, Nathan gives the best service in all of faytetteville, but like any good place, it's always busy! But a simple appointment will really make your day easy. Luckily if you don't have time to make an apoointment, they have a key slot, drop your car off after hours, and slip your keys in the box!

5
★★★★★

In case you haven't realized it, Nathan gives the best service in all of faytetteville, but like any good place, it's always busy! But a simple appointment will really make your day easy. Luckily if you don't have time to make an apoointment, they have a key slot, drop your car off after hours, and slip your keys in the box!

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0 out of 1 people found this review helpful.

.

Nathan himself has always spoken to me about any work that is done on our vehicles. Their prices are fair, the work is excellent, and as noted in the other review...recommend an appointment as they are the best we have experienced anywhere.

5
★★★★★

Nathan himself has always spoken to me about any work that is done on our vehicles. Their prices are fair, the work is excellent, and as noted in the other review...recommend an appointment as they are the best we have experienced anywhere.

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0 out of 1 people found this review helpful.

.

Nathan's only downfall is how good they are. Their reputation is so good that people come in droves and often you have to leave your vehicle for extended periods. Otherwise, I would highly recommend them!

5
★★★★★

Nathan's only downfall is how good they are. Their reputation is so good that people come in droves and often you have to leave your vehicle for extended periods. Otherwise, I would highly recommend them!

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0 out of 1 people found this review helpful.

 

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