Faulkner Driving School

★☆☆☆☆
  • 1544 Matthews-Mint Hill Rd # C

    Matthews, NC 28105

    Map & Directions
  • 980-339-8002

About Faulkner Driving School

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I recently signed up for driving lessons with Faulkner Driving School. Mr. Faulkner appears as a nice person and seems to know what he is talking about; HOWEVER, his business practices are very unethical. I paid $230 for six driving lessons because Mr. Faulkner said the initial consultation would be free. I signed up for this promotional package. Mr. Faulkner DOES NOT use written business practices on his prices and refunds. DO NOT GIVE THIS BUSINESS ANY MONEY WITHOUT A FULL WRITTEN EXPLANATION ON WHAT YOU WILL ACTUALLY BE RECEIVING. Mr. Faulkner cancelled my first 2 driving lessons because he claimed his family was sick. He then proceeded to basically dodge my calls for the next 2 1/2 months. I decided to cancel after not receiving any driving lessons for 3 months. Initially, Mr. Faulkner said he understood and he would send out my FULL refund immediately. After 3 weeks I called Mr. Faulkner to ask about my refund and he was very rude and claimed that the BBB gives him 30 days. After 30 days I called Mr. Faulkner and was sent straight to voicemail. By the end of the week I went to his office and spoke to his "son." His son was also very rude and could not give me a full explanation on why I did not receive my refund and when I could expect it. I had to go to the Matthews Police Dept. and have an officer there call Mr. Faulkner directly. Mr. Faulkner spoke to the officer and agreed to give me a refund in 3 days. Mr. Faulkner only partially refunded me and gave several different contradictory statements on why he was keep part of my money. I had to file a claim with the Better Business Bureau (BBB). To date, I still have not received the rest of my refund.

My advice to anyone considering this Driving School is BUYER BEWARE. Faulkner Driving School has over 7 claims in the last 3 years for unethical business practices with the BBB. There are limited options for driving schools in the Matthews/Mint Hill area and Faulkner Driving School takes advantage of this. Mr. Faulkner and his staff are very unprofessional and rude. The customer service offered by this business is very poor. MY CURRENT BBB CLAIM IS UNRESOLVED AND I HAVE TO FILE WITH THE SMALL CLAIMS COURT TO RECEIVE MY FULL REFUND.

1
★☆☆☆☆

I recently signed up for driving lessons with Faulkner Driving School. Mr. Faulkner appears as a nice person and seems to know what he is talking about; HOWEVER, his business practices are very unethical. I paid $230 for six driving lessons because Mr. Faulkner said the initial consultation would be free. I signed up for this promotional package. Mr. Faulkner DOES NOT use written business practices on his prices and refunds. DO NOT GIVE THIS BUSINESS ANY MONEY WITHOUT A FULL WRITTEN EXPLANATION ON WHAT YOU WILL ACTUALLY BE RECEIVING. Mr. Faulkner cancelled my first 2 driving lessons because he claimed his family was sick. He then proceeded to basically dodge my calls for the next 2 1/2 months. I decided to cancel after not receiving any driving lessons for 3 months. Initially, Mr. Faulkner said he understood and he would send out my FULL refund immediately. After 3 weeks I called Mr. Faulkner to ask about my refund and he was very rude and claimed that the BBB gives him 30 days. After 30 days I called Mr. Faulkner and was sent straight to voicemail. By the end of the week I went to his office and spoke to his "son." His son was also very rude and could not give me a full explanation on why I did not receive my refund and when I could expect it. I had to go to the Matthews Police Dept. and have an officer there call Mr. Faulkner directly. Mr. Faulkner spoke to the officer and agreed to give me a refund in 3 days. Mr. Faulkner only partially refunded me and gave several different contradictory statements on why he was keep part of my money. I had to file a claim with the Better Business Bureau (BBB). To date, I still have not received the rest of my refund.

My advice to anyone considering this Driving School is BUYER BEWARE. Faulkner Driving School has over 7 claims in the last 3 years for unethical business practices with the BBB. There are limited options for driving schools in the Matthews/Mint Hill area and Faulkner Driving School takes advantage of this. Mr. Faulkner and his staff are very unprofessional and rude. The customer service offered by this business is very poor. MY CURRENT BBB CLAIM IS UNRESOLVED AND I HAVE TO FILE WITH THE SMALL CLAIMS COURT TO RECEIVE MY FULL REFUND.

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