SpeeDee Oil Change

★★★★☆
35.4988 -82.5217
Map and Directions to Speedee Oil Change & Tune Up

828-654-7835

1883 Hendersonville Rd

Asheville, NC

28803

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Automotive

Automotive
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Reviews 1 - 8 of 8.
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Many car shops are notorious for not being very honest with how they handle business. These guys are no different. I usually only go here if I just need an oil change... but, apparently there's ALWAYS something else wrong with my car. I believe they are trying to have customers pay for additional parts when it's not really necessary. They always get you to come see the car and point and what all is wrong. They'll say something in a very serious voice like, "You're going to want to replace this as soon as possible." Let's be realistic here. There are hundreds of components to a car - it's a very complex object. Of course all of the various parts of a car aren't going to be functioning at 100% all of the time. But Speedee Oil employees are always insisting that what you have is real issue that can't be avoided. After only requesting an oil change, I have taken my car to a few other places to get a second opinion on the specific issue that was raised... only to find out the my car was perfectly fine! I'm convinced the employees here are trained to scare unsuspecting customers into buying parts that they don't really need.

1
★☆☆☆☆

Many car shops are notorious for not being very honest with how they handle business. These guys are no different. I usually only go here if I just need an oil change... but, apparently there's ALWAYS something else wrong with my car. I believe they are trying to have customers pay for additional parts when it's not really necessary. They always get you to come see the car and point and what all is wrong. They'll say something in a very serious voice like, "You're going to want to replace this as soon as possible." Let's be realistic here. There are hundreds of components to a car - it's a very complex object. Of course all of the various parts of a car aren't going to be functioning at 100% all of the time. But Speedee Oil employees are always insisting that what you have is real issue that can't be avoided. After only requesting an oil change, I have taken my car to a few other places to get a second opinion on the specific issue that was raised... only to find out the my car was perfectly fine! I'm convinced the employees here are trained to scare unsuspecting customers into buying parts that they don't really need.

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These guys are friendly and fast. Make appropriate recommendations and do not hard sell.I will always go here from now on.Thank you Groupon for helping me find this great business

5
★★★★★

These guys are friendly and fast. Make appropriate recommendations and do not hard sell.I will always go here from now on.Thank you Groupon for helping me find this great business

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.

Laura I am sorry that you had a bad experience at my store. If you will please call Willis I will be happy to resolve your issue. As far as the girl at the front desk I don't know what to say she as always been very nice to everyone and never had any complaints. I will discuss this issue with her. As far as some one smoking in your car I can promise you that did not happen. I pulled your invoice to see who worked on your car. None of the techs that worked on your car smoke. I also pulled the security camera footage to make sure and that did not happen. We were doing a lot of shop updates on the day that you were in. The only thing I can figure is you smelled the chemical they were using to strip the old paint off the floors. As far as the other bad review on here that was before I owned this store and that will never happen at my store. Again sorry for your bad experience.

5
★★★★★

Laura I am sorry that you had a bad experience at my store. If you will please call Willis I will be happy to resolve your issue. As far as the girl at the front desk I don't know what to say she as always been very nice to everyone and never had any complaints. I will discuss this issue with her. As far as some one smoking in your car I can promise you that did not happen. I pulled your invoice to see who worked on your car. None of the techs that worked on your car smoke. I also pulled the security camera footage to make sure and that did not happen. We were doing a lot of shop updates on the day that you were in. The only thing I can figure is you smelled the chemical they were using to strip the old paint off the floors. As far as the other bad review on here that was before I owned this store and that will never happen at my store. Again sorry for your bad experience.

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0 out of 1 people found this review helpful.

.

I was not happy with the service here. The girl at the front desk was very rude and had an extremely brusque and impersonal way of relating to the customers. Maybe she was having a bad day but that still is no excuse for someone in her position with that much customer interfacing.
When my car was done, it reeked of cigarette smoke. Someone had the gall to smoke while working on my car, leaving a stench that I had to take care of afterwards.
Needless to say, I will not be returning here. There are many other places to get a car serviced. My favorite place was extra busy that day and I thought I'd try out Speedee down the street. What a mistake.

1
★☆☆☆☆

I was not happy with the service here. The girl at the front desk was very rude and had an extremely brusque and impersonal way of relating to the customers. Maybe she was having a bad day but that still is no excuse for someone in her position with that much customer interfacing.
When my car was done, it reeked of cigarette smoke. Someone had the gall to smoke while working on my car, leaving a stench that I had to take care of afterwards.
Needless to say, I will not be returning here. There are many other places to get a car serviced. My favorite place was extra busy that day and I thought I'd try out Speedee down the street. What a mistake.

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1 out of 2 people found this review helpful.

.

during a vacation near asheville, our engine in our 99 chevy venture suddenly started having serious issues. we did a quick look up of reviews for local shops, and speedee seemed to have a good reputation from what we saw. so we barely made it there.

we were welcomed immediately by a guy named mark, who shook my hand and assured us they'd find out the problem and let us know asap.

shortly after they told us that unfortunately, several components of the engine were leaking oil, and there was zero oil pressure, and the only way to definitely fix the problem would be to replace the engine.

they felt really bad for us, and were totally patient and understanding as my wife and i kind of freaked out between ourselves, not knowing what to do. they called up the car lot we had recently purchased the van from, and tried to persuade them to help us somehow, because some of the issues the van was having had to be present before it was sold to us. all to no avail, but it was kind of them to do that.

we decided to have the engine replaced, and the owner drove us in his personal vehicle to a nearby rental place and got us a deal on a rental car. they ended up having to keep the van a week, what with getting the new engine in, finding other issues, etc.

but during that time they were communicative, always patient with my phone calls, and did more than they needed to to get the van back to us in perfect shape. we know the owner and others stayed after shop hours to really delve into the van and find out what destroyed the engine in the first place. turned out to be the catalytic converter, which they showed us, and it was frayed and in bad condition. they said that was possibly the cause of the engine failure. they also took it themselves to a transmission specialist, who took apart the transmission and determined it was fine - all at no charge to us.

the owner's mom and dad even saw my wife and i walking along a nearby highway on the way to a motel, and picked us up and took us there. and came by the next afternoon to pick us up and bring us back to the shop - which we didn't ask for. they were very kind.

you definitely get a sense these guys put heart into their work, and care about what they do. it was the best shop we've ever been to, hands down, and if i lived anywhere remotely near them i'd go there every time. i highly, highly recommend them, and wish them all the best.

5
★★★★★

during a vacation near asheville, our engine in our 99 chevy venture suddenly started having serious issues. we did a quick look up of reviews for local shops, and speedee seemed to have a good reputation from what we saw. so we barely made it there.

we were welcomed immediately by a guy named mark, who shook my hand and assured us they'd find out the problem and let us know asap.

shortly after they told us that unfortunately, several components of the engine were leaking oil, and there was zero oil pressure, and the only way to definitely fix the problem would be to replace the engine.

they felt really bad for us, and were totally patient and understanding as my wife and i kind of freaked out between ourselves, not knowing what to do. they called up the car lot we had recently purchased the van from, and tried to persuade them to help us somehow, because some of the issues the van was having had to be present before it was sold to us. all to no avail, but it was kind of them to do that.

we decided to have the engine replaced, and the owner drove us in his personal vehicle to a nearby rental place and got us a deal on a rental car. they ended up having to keep the van a week, what with getting the new engine in, finding other issues, etc.

but during that time they were communicative, always patient with my phone calls, and did more than they needed to to get the van back to us in perfect shape. we know the owner and others stayed after shop hours to really delve into the van and find out what destroyed the engine in the first place. turned out to be the catalytic converter, which they showed us, and it was frayed and in bad condition. they said that was possibly the cause of the engine failure. they also took it themselves to a transmission specialist, who took apart the transmission and determined it was fine - all at no charge to us.

the owner's mom and dad even saw my wife and i walking along a nearby highway on the way to a motel, and picked us up and took us there. and came by the next afternoon to pick us up and bring us back to the shop - which we didn't ask for. they were very kind.

you definitely get a sense these guys put heart into their work, and care about what they do. it was the best shop we've ever been to, hands down, and if i lived anywhere remotely near them i'd go there every time. i highly, highly recommend them, and wish them all the best.

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1 out of 2 people found this review helpful.

.

Warning to young women !!!!! Do not take your car here for service unless you want to be ripped off !!! My daughter had decided that she wanted to trade her 1999 dodge in. She noticed that right before trading that her service engine light had come on. Wanting to get a good trade in, she took her car to Speedee oil to have this fixed. Well after charging her almost six hundred dollars she drove home and the next day her light had turned back on. When she went back to this place, they said it would be a extra 150 dollars to "fix the problem" and cut if back off!!! Let me just say that she has always had this car serviced and oil changed on a regular basis. I believe that these guys must get commission for how much they can ripped you off! Even when she was walking out of the shop, people who had not even worked on her car, were coming up to her, and saying, you should have other things done ! By the way, when she traded in her car they only gave her eight hundred dollars, and the salesman stated she would have gotten the same amount if the service light had been on !!!!!!!!!!!!!!!

1
★☆☆☆☆

Warning to young women !!!!! Do not take your car here for service unless you want to be ripped off !!! My daughter had decided that she wanted to trade her 1999 dodge in. She noticed that right before trading that her service engine light had come on. Wanting to get a good trade in, she took her car to Speedee oil to have this fixed. Well after charging her almost six hundred dollars she drove home and the next day her light had turned back on. When she went back to this place, they said it would be a extra 150 dollars to "fix the problem" and cut if back off!!! Let me just say that she has always had this car serviced and oil changed on a regular basis. I believe that these guys must get commission for how much they can ripped you off! Even when she was walking out of the shop, people who had not even worked on her car, were coming up to her, and saying, you should have other things done ! By the way, when she traded in her car they only gave her eight hundred dollars, and the salesman stated she would have gotten the same amount if the service light had been on !!!!!!!!!!!!!!!

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1 out of 2 people found this review helpful.

.

service here at this place. the people were great and nice and i had a few others questions on my car that they answered for me. the oil change was very fast.

4
★★★★☆

service here at this place. the people were great and nice and i had a few others questions on my car that they answered for me. the oil change was very fast.

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1 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

DO NOT TAKE YOUR CAR HERE!\r
Not only was it a rip off for an oil change ($40 for a standard oil change), but they screwed up my transmission. My car was running fine before I took it to Speedee. Two weeks after I got my oil changed,

6
★★★★★

DO NOT TAKE YOUR CAR HERE!\r
Not only was it a rip off for an oil change ($40 for a standard oil change), but they screwed up my transmission. My car was running fine before I took it to Speedee. Two weeks after I got my oil changed,

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