J & J Fish & Chicken

★★☆☆☆

About J & J Fish & Chicken

Categories

Food

Food
More choices in Durham:
Resultset_next

Broadway Heights California

300 Broadway St Chico, CA

Resultset_next

Nobby's

1444 Park Ave Chico, CA

1.6667 6
Hi! Sign in to let us know how J & J Fish & Chicken was?
Write a Review
.

I will never visit this establishment again. I live 35 miles away, was in the area and stopped by J & J Fish and Chicken to place an order. When I arrived home I noticed that a portion of my order was missing. I called the resturant, spoke to the owner and he was astonishingly rude. I was blown away!!!!!!!!!! He said people make mistakes, I explained that was not a problem he could just refund me my money. He told me he doesn't do refunds. I said it was your mistake I would just like my money returned to me. The owner refused and stated I could come back to pick it up or pick it up another day. I nicely explained to him I live 35 miles away and I was not coming back to pick up a shrimp order. I could not believe an owner would talk to a customer in such a rude way. He further stated people are waiting in line and he can't continue to talk on the phone and hung up the phone on me. There is no way I will patronize a business that treats customers in that manner.

1
★☆☆☆☆

I will never visit this establishment again. I live 35 miles away, was in the area and stopped by J & J Fish and Chicken to place an order. When I arrived home I noticed that a portion of my order was missing. I called the resturant, spoke to the owner and he was astonishingly rude. I was blown away!!!!!!!!!! He said people make mistakes, I explained that was not a problem he could just refund me my money. He told me he doesn't do refunds. I said it was your mistake I would just like my money returned to me. The owner refused and stated I could come back to pick it up or pick it up another day. I nicely explained to him I live 35 miles away and I was not coming back to pick up a shrimp order. I could not believe an owner would talk to a customer in such a rude way. He further stated people are waiting in line and he can't continue to talk on the phone and hung up the phone on me. There is no way I will patronize a business that treats customers in that manner.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I thought since it had been a long time since I'd bought anything here, I'd give them a try to refresh my memory. Anyone familiar with the "Dock's" fish restaurant chain can attest to how good well-prepared fish can taste. This place is seriously at the LOUSY end of the scale!

It's NOT worth the watery "world famous" lemonade, the greasy food, and the limp, oily french fries to put up with the aggressively obnoxious manager/owner (who would rather call you a LIAR to your FACE than try to make sure your order is provided the way you want it)!

RUN, do not walk, AWAY from this place (you might recommend it to people you hate, but not when they know where you live)!

SAD EXCUSE for an example of "food service."

0
★☆☆☆☆

I thought since it had been a long time since I'd bought anything here, I'd give them a try to refresh my memory. Anyone familiar with the "Dock's" fish restaurant chain can attest to how good well-prepared fish can taste. This place is seriously at the LOUSY end of the scale!

It's NOT worth the watery "world famous" lemonade, the greasy food, and the limp, oily french fries to put up with the aggressively obnoxious manager/owner (who would rather call you a LIAR to your FACE than try to make sure your order is provided the way you want it)!

RUN, do not walk, AWAY from this place (you might recommend it to people you hate, but not when they know where you live)!

SAD EXCUSE for an example of "food service."

.

The old man at reception told me "You are a peace of crap!"
Reason: By mistake I placed an order for a pick up to this store instead of the one at South Miami Blvd. When I arrived at the one at Miami they told they will call the other store and cancel the order and should be no problem, discouraged me to drive as was far.
Minutes later the old man at Guess called me and when I explain I thought the other store has called him he started cursing me out. I drove to the store to pay and the old man first impression was to kick me out of his store whining about his expensive tilapia. There was no room for apologizing or anything but I was able to throw the 20 dollars to his register just to have my own peace of mind he is paid, I did not take the food or anything.
He was just so mad I dont why. The other day when I went back to the other store(Miami) and asked them they said they call and nobody was answering.

1
★☆☆☆☆

The old man at reception told me "You are a peace of crap!"
Reason: By mistake I placed an order for a pick up to this store instead of the one at South Miami Blvd. When I arrived at the one at Miami they told they will call the other store and cancel the order and should be no problem, discouraged me to drive as was far.
Minutes later the old man at Guess called me and when I explain I thought the other store has called him he started cursing me out. I drove to the store to pay and the old man first impression was to kick me out of his store whining about his expensive tilapia. There was no room for apologizing or anything but I was able to throw the 20 dollars to his register just to have my own peace of mind he is paid, I did not take the food or anything.
He was just so mad I dont why. The other day when I went back to the other store(Miami) and asked them they said they call and nobody was answering.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

it is not like before ..... food is not good like before ....iam not happy with the food when i order it

1
★☆☆☆☆

it is not like before ..... food is not good like before ....iam not happy with the food when i order it

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is the WORST PLACE EVER!!!!! If you are going to eat JJ go to other one in Durham because this one on Guess Rd has the worst SERVICE possible. I went in there thinking they were just like the other chain and asked before I placed my order if they were the same. I placed me order only to get food that was nothing like what I had received before. I asked the cook what was this he had given me. My fish was white and my chicken looked like it had been charbroiled. He said that was it but I told him no and that I was not eating overcooked or under cooked food. When I spoke with the manager he did not even offer to remake it. Instead he yelled at me, called me names, insulted my race, told me I had to take the food he had given me, and he would not refund my money either. I was completely disgusted and on top of that he had touched the food I did not want with his bare hands after just coming in from outside and not washing them and expected me to eat it. Completely rude, uncalled for attitude, and he had 2 men with him and i'm a small frame woman and they all tried to gang up on me. Be warned if you eat here and your food is not cooked properly the owner won't care and will catch an attitude with you.

1
★☆☆☆☆

This is the WORST PLACE EVER!!!!! If you are going to eat JJ go to other one in Durham because this one on Guess Rd has the worst SERVICE possible. I went in there thinking they were just like the other chain and asked before I placed my order if they were the same. I placed me order only to get food that was nothing like what I had received before. I asked the cook what was this he had given me. My fish was white and my chicken looked like it had been charbroiled. He said that was it but I told him no and that I was not eating overcooked or under cooked food. When I spoke with the manager he did not even offer to remake it. Instead he yelled at me, called me names, insulted my race, told me I had to take the food he had given me, and he would not refund my money either. I was completely disgusted and on top of that he had touched the food I did not want with his bare hands after just coming in from outside and not washing them and expected me to eat it. Completely rude, uncalled for attitude, and he had 2 men with him and i'm a small frame woman and they all tried to gang up on me. Be warned if you eat here and your food is not cooked properly the owner won't care and will catch an attitude with you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

J& J fish and Chicken has the best lunch ever. I love their fish dinners. They have the best frozen lemonade ever. Its freshly squeezed.The customer service is great. They meet all of my expectations. Great Value!

5
★★★★★

J& J fish and Chicken has the best lunch ever. I love their fish dinners. They have the best frozen lemonade ever. Its freshly squeezed.The customer service is great. They meet all of my expectations. Great Value!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used J & J Fish & Chicken, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review