Home Comfort Furniture

★★★★★
  • 7016 Glenwood Ave

    Raleigh, NC 27612

    Map & Directions
  • 919-781-3900

About Home Comfort Furniture

Hours
Sun 12pm-6pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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5.0 10
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Gina and the manager Tom went above and beyond with customer service to make sure that I was satisfied with my chair. This is the fourth piece of furniture that we have purchased from this Home Comfort and I will definitely return and

3
★★★★★

Gina and the manager Tom went above and beyond with customer service to make sure that I was satisfied with my chair. This is the fourth piece of furniture that we have purchased from this Home Comfort and I will definitely return and

.

I was extremely satisfied with the experience I had shopping at Home Comfort. I was in the market for a couch. The sales woman, Kim, took the time to show me all the couches that I would be interested based on my specifications. She was

3
★★★★★

I was extremely satisfied with the experience I had shopping at Home Comfort. I was in the market for a couch. The sales woman, Kim, took the time to show me all the couches that I would be interested based on my specifications. She was

.

After checking out a few stores in the area, we ended up purchasing a Tempur-Pedic mattress from Home Comfort in Raleigh. There was no hard-sell whatsoever. The sales woman, Kim, asked us what we liked, and after a LONG time lying on

3
★★★★★

After checking out a few stores in the area, we ended up purchasing a Tempur-Pedic mattress from Home Comfort in Raleigh. There was no hard-sell whatsoever. The sales woman, Kim, asked us what we liked, and after a LONG time lying on

.

My husband and I have purchased several pieces of furniture from them over the years, but no more. Once we purchased the latest item, they could not have cared less about our experience with it and this attitude appears to be systemic. Unless the item is out and out "defective" (assume this means it has coils protruding out of the fabric or a gaping hole) you are out of luck. We requested a top quality sleeper sofa, were willing to pay their higher price than the typical stores and were recommended "the top of the line" by their staff only to learn that even after just one year post manufacturing date, it is a terribly painful sofa to have anyone sleep on even for just naps. My concerns (guests complaining of coils digging in their backs, "taco bed," and the mattress is visibly collapsing in multiple areas) were met with smirks. I've slept on plenty of sofabeds and have never felt one this inconsistent in support and uncomfortable. This was not what we expected based on the price of the item nor the "quality" we were promised. I was mocked in the store for bringing up a "comfort" issue versus a "defect" issue... The only help offered by Home Comforts corporate was that I was recommended not once, not twice, but three times to pony up several hundred dollars more for an accessory for this "top of the line" product that they stand behind. Disappointed.

1
★☆☆☆☆

My husband and I have purchased several pieces of furniture from them over the years, but no more. Once we purchased the latest item, they could not have cared less about our experience with it and this attitude appears to be systemic. Unless the item is out and out "defective" (assume this means it has coils protruding out of the fabric or a gaping hole) you are out of luck. We requested a top quality sleeper sofa, were willing to pay their higher price than the typical stores and were recommended "the top of the line" by their staff only to learn that even after just one year post manufacturing date, it is a terribly painful sofa to have anyone sleep on even for just naps. My concerns (guests complaining of coils digging in their backs, "taco bed," and the mattress is visibly collapsing in multiple areas) were met with smirks. I've slept on plenty of sofabeds and have never felt one this inconsistent in support and uncomfortable. This was not what we expected based on the price of the item nor the "quality" we were promised. I was mocked in the store for bringing up a "comfort" issue versus a "defect" issue... The only help offered by Home Comforts corporate was that I was recommended not once, not twice, but three times to pony up several hundred dollars more for an accessory for this "top of the line" product that they stand behind. Disappointed.

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Moved here from Boston a year ago to a bigger house so I needed some furniture. I was hooked in with next/same day delivery. They NEVER have it in stock so they tell you 5-6 weeks tops and it has been TEN weeks and no furniture. They

3
★★★★★

Moved here from Boston a year ago to a bigger house so I needed some furniture. I was hooked in with next/same day delivery. They NEVER have it in stock so they tell you 5-6 weeks tops and it has been TEN weeks and no furniture. They

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Our purchasing experience was fine: matching sofa & oversize chair, Lane Euro recliner. Within 6 months the Euro recliner began to wobble. When we called to check on it, we were told that it was" normal".
Our fault for not pursuing it

3
★★★★★

Our purchasing experience was fine: matching sofa & oversize chair, Lane Euro recliner. Within 6 months the Euro recliner began to wobble. When we called to check on it, we were told that it was" normal".
Our fault for not pursuing it

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I bought a kitchen table and chair set from here. The same set I purchased in a pub style table was advertised double the price at Macy's. We also went to Highpoint and checked all the furniture stores there and came back to purchase from Home Comfort. Home Comfort's quality is great and their prices can't be beat. I am now looking for a dining room table and bedroom set there are only 2 furniture stores I am going to look at Home Comfort and one other one. Can't beat the quality and prices its not worth shopping around. I will never go to highpoint again it was a waste of gas and time. The prices were all marked up and then reduced to 40-70% which brought them back down to normal price.
Home comfort is the way to go. If you don't find what you want at one home comfort shop around they tend to carry different selections in different stores.

2
★★★★★

I bought a kitchen table and chair set from here. The same set I purchased in a pub style table was advertised double the price at Macy's. We also went to Highpoint and checked all the furniture stores there and came back to purchase from Home Comfort. Home Comfort's quality is great and their prices can't be beat. I am now looking for a dining room table and bedroom set there are only 2 furniture stores I am going to look at Home Comfort and one other one. Can't beat the quality and prices its not worth shopping around. I will never go to highpoint again it was a waste of gas and time. The prices were all marked up and then reduced to 40-70% which brought them back down to normal price.
Home comfort is the way to go. If you don't find what you want at one home comfort shop around they tend to carry different selections in different stores.

Pros: Great service quality and very fast delivery next day if not 2 days in most cases

Cons: Some stores do not have a large selection you may want to visit a few stores since selection varies from store to store.

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Great Furniture, and Selection. Some of the best prices around. And what really sold me on my new custom sofa and love seat was the customer service which was so helpful but hassel free and honest. Charles Pope, the sales consultant that helped us, was awesome!

2
★★★★★

Great Furniture, and Selection. Some of the best prices around. And what really sold me on my new custom sofa and love seat was the customer service which was so helpful but hassel free and honest. Charles Pope, the sales consultant that helped us, was awesome!

Pros: fair pricing, customize any furniture, service

Cons: store is so big it is overwelming at first, just ask for help!

.

Gorgeous, well-built furniture at very reasonable prices. Extremely helpful staff, without smothering. No delivery charge within the triangle, and you get it pretty fast. Don't buy until you give them a look- glad I didn't! They really help you find what is perfect for you, not just the most expensive pieces.

2
★★★★★

Gorgeous, well-built furniture at very reasonable prices. Extremely helpful staff, without smothering. No delivery charge within the triangle, and you get it pretty fast. Don't buy until you give them a look- glad I didn't! They really help you find what is perfect for you, not just the most expensive pieces.

Pros: Quality, Price, Helpful

.

Home Comfort Furniture & Matress Company is a great furniture store. After a rather dismal attempt to buy furniture at another store, we went to Home Comfort.

Home Comfort sells a wide variety of home and office furnishings. They also have a great mattress selection. There are items for most styles and budgets.

We were greeted as soon as we entered the store. A salesperson asked what we were looking for and actually showed us furniture! We were shown things in our price range, and there was a very good variety to choose from. The overall prices were very good.

When it came time to pay for our pieces and order the ones not in stock, the staff was very helpful and informative. We were given specifics as to when the pieces would be ordered and their arrival date.

The delivery people were courteous and very professional. There were very careful with our new furniture, and were on time with the delivery.

We were very pleased with the entire experience. We purchased complete living room furnishings and our dining room furniture there, and will return for our future furniture needs.

PROS: Variety, price, customer service
CONS: no location in our home town

4
★★★★☆

Home Comfort Furniture & Matress Company is a great furniture store. After a rather dismal attempt to buy furniture at another store, we went to Home Comfort.

Home Comfort sells a wide variety of home and office furnishings. They also have a great mattress selection. There are items for most styles and budgets.

We were greeted as soon as we entered the store. A salesperson asked what we were looking for and actually showed us furniture! We were shown things in our price range, and there was a very good variety to choose from. The overall prices were very good.

When it came time to pay for our pieces and order the ones not in stock, the staff was very helpful and informative. We were given specifics as to when the pieces would be ordered and their arrival date.

The delivery people were courteous and very professional. There were very careful with our new furniture, and were on time with the delivery.

We were very pleased with the entire experience. We purchased complete living room furnishings and our dining room furniture there, and will return for our future furniture needs.

PROS: Variety, price, customer service
CONS: no location in our home town

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