Banfield Pet Hospital

★☆☆☆☆
  • 9905 E. Independence Blvd

    Matthews, NC 28105

    Map & Directions
  • 704-847-7001

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Hours
M-F 9am-7pm, Sa 9am-5pm, Su 10am-5pm
Phones
  • Fax (704-841-7848)
Year Established
  • 1994

Pets & Animals

Pets & Animals
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not enough front office help
Manager, Clinical, Doctors do not return calls when customer has an issue needing attention. Corporate-Out for the bucks, not for the pets and owners. Sells inferior flea products
Doctors and managers do not communicate well and thus calls are not returned to customers.
Sell inferior products and don't care to resolve issues in a timely, fair or professional manner.
If it where me managing this hospital I would hand out warnings and give them clinics on customer service and product safety

1
★☆☆☆☆

not enough front office help
Manager, Clinical, Doctors do not return calls when customer has an issue needing attention. Corporate-Out for the bucks, not for the pets and owners. Sells inferior flea products
Doctors and managers do not communicate well and thus calls are not returned to customers.
Sell inferior products and don't care to resolve issues in a timely, fair or professional manner.
If it where me managing this hospital I would hand out warnings and give them clinics on customer service and product safety

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Called to check out prices for spay-neuter services. Person who answwered the telephone was extremely indignant when the word "feral" was mentioned. Was quoted a price of $250.00.

1
★☆☆☆☆

Called to check out prices for spay-neuter services. Person who answwered the telephone was extremely indignant when the word "feral" was mentioned. Was quoted a price of $250.00.

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Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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