Tlc Auto Wash & Fast Lube

★☆☆☆☆
  • 1917 Skibo Rd

    Fayetteville, NC 28314

    Map & Directions
  • 910-867-7100

About Tlc Auto Wash & Fast Lube

Hours
Mon - Fri, 9am - 8pm; Sat, 10am - 7pm; Sun, noon - 5pm

Automotive

Automotive
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1.0 8
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TLC = Total Lost Cause... I wish the stars came in negative. I brought my 3 day old mercedes and it came back dirtier than when i brought it in. The oil streaks on the interior were ridiculous!! I marched in and had to reframe myself from screaming at the useless woman behind the counter when I expressed my issues and she rebuted with, "Well we can't tell if it was there before so thats not our problem." REALLY? How about you get your lazy butt off the stool you sit on and come look at my car. I can guarentee that the oil stains on my 3 day old car werent their when I brought it in. When an employee came out to 'attempt' to wipe it clean, I'll I got were pick-up lines. He continuously called me 'ma' and 'baby' and my favorite 'lil' mama'. I had to take it somewhere else and get it DETAILED not washed, just to fix what they did. DO NOT GO TO THIS PLACE!!!!!!!!!!

1
★☆☆☆☆

TLC = Total Lost Cause... I wish the stars came in negative. I brought my 3 day old mercedes and it came back dirtier than when i brought it in. The oil streaks on the interior were ridiculous!! I marched in and had to reframe myself from screaming at the useless woman behind the counter when I expressed my issues and she rebuted with, "Well we can't tell if it was there before so thats not our problem." REALLY? How about you get your lazy butt off the stool you sit on and come look at my car. I can guarentee that the oil stains on my 3 day old car werent their when I brought it in. When an employee came out to 'attempt' to wipe it clean, I'll I got were pick-up lines. He continuously called me 'ma' and 'baby' and my favorite 'lil' mama'. I had to take it somewhere else and get it DETAILED not washed, just to fix what they did. DO NOT GO TO THIS PLACE!!!!!!!!!!

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Totally awful place. Employee at the front desk was just absolutely rude. I dropped my car off for the middle of the line cleaning (sparkler) with an interior clean. - I;m still trying to get my windows unstreacked from them. And some oilly compound is all over my radio. Air freshener smells awful as well. Will NEVER return. Wish I had read the reviews before I went their /=

1
★☆☆☆☆

Totally awful place. Employee at the front desk was just absolutely rude. I dropped my car off for the middle of the line cleaning (sparkler) with an interior clean. - I;m still trying to get my windows unstreacked from them. And some oilly compound is all over my radio. Air freshener smells awful as well. Will NEVER return. Wish I had read the reviews before I went their /=

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I took my car in for a detail yesterday. Took all of my belongings and put them into the pocket behind the passenger and driver seat, thinking no need for them to clean the inside of the pockets. Come straight home, put car in garage because its going to rain. I get up at 4am to take dog running. The leash was one of the items I put in the pocket. All of my things are gone, papers, car manual, gps and set up, coins. So at 10 this morning I drive out there, the manager Jeff goes looking for my stuff and comes back with a bag of most of my things without the GPS. He said he will check with the two guys that cleaned my car, and call me. So I go back over there at 4pm since he's not called yet. All he says is I am sorry, the guy said he never saw it. Of course he said that, one of them got a free $150 Garmin GPS that I worked for. Sorry ma'am. I filed a police report and notified BBB online but I won't get it back. You know I tipped the kid thinking good to see a youngster not on the street stealing. The wash was so/so, but at least I wasn't doing it. Will not go there again. Sad, sad, sad.

0
★☆☆☆☆

I took my car in for a detail yesterday. Took all of my belongings and put them into the pocket behind the passenger and driver seat, thinking no need for them to clean the inside of the pockets. Come straight home, put car in garage because its going to rain. I get up at 4am to take dog running. The leash was one of the items I put in the pocket. All of my things are gone, papers, car manual, gps and set up, coins. So at 10 this morning I drive out there, the manager Jeff goes looking for my stuff and comes back with a bag of most of my things without the GPS. He said he will check with the two guys that cleaned my car, and call me. So I go back over there at 4pm since he's not called yet. All he says is I am sorry, the guy said he never saw it. Of course he said that, one of them got a free $150 Garmin GPS that I worked for. Sorry ma'am. I filed a police report and notified BBB online but I won't get it back. You know I tipped the kid thinking good to see a youngster not on the street stealing. The wash was so/so, but at least I wasn't doing it. Will not go there again. Sad, sad, sad.

Pros: Good place to throw away money.

Cons: Employees are thieves

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Dropped my car off to get the most expensive car wash service, next to the most expensive oil change, and NC state inspection. Get my car back with a terrible wash job, fogged up front window with strecks, interior that looked worse than when I brought it in, oil all over my engine, and a failed inspection report b/c my window tint was 24%, not the required 30%, even though less than a week ago a co-worker carried her car in with 5% tint and they passed it no problem. WORSE EXPERIENCE EVER!!!!

1
★☆☆☆☆

Dropped my car off to get the most expensive car wash service, next to the most expensive oil change, and NC state inspection. Get my car back with a terrible wash job, fogged up front window with strecks, interior that looked worse than when I brought it in, oil all over my engine, and a failed inspection report b/c my window tint was 24%, not the required 30%, even though less than a week ago a co-worker carried her car in with 5% tint and they passed it no problem. WORSE EXPERIENCE EVER!!!!

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I took my 8 days new Toyota Tacoma to get a quick clean up and I ended up with a broken antenna and scratched paint. When I confronted the manager he pointed to a sign and said he wasn't responsible for any damages to the vehicle. Terrible place. STAY AWAY from these people.

1
★☆☆☆☆

I took my 8 days new Toyota Tacoma to get a quick clean up and I ended up with a broken antenna and scratched paint. When I confronted the manager he pointed to a sign and said he wasn't responsible for any damages to the vehicle. Terrible place. STAY AWAY from these people.

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PLEASE DO NOT GO TO THIS PLACE! They messed up the interior of my car and refused to refund my money. I gave them three chances to correct what they did and I am still riding around with numerous stains in my car!! The manager..yeah she is ghetto and needs to be fired.

1
★☆☆☆☆

PLEASE DO NOT GO TO THIS PLACE! They messed up the interior of my car and refused to refund my money. I gave them three chances to correct what they did and I am still riding around with numerous stains in my car!! The manager..yeah she is ghetto and needs to be fired.

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BUYER BEWARE!!!!! by ALLLL means, stay away from this place..i took my 3 week old Ford Escape there to have the sea water washed out of A seat and the floor mats cleaned..what i got back was a tan seated car COVERED in motor oil. Some a**hole decides to detail the inside of my car COVERED in motor all. For anyone out there who knows about motor oil, once it gets in fabric, its basically ruined. When i complained, they sent ANOTHER guy, who had nothing to do with my car, to degrease the seats. After the seats dried, they looked a complete mess! My seats will NEVER be the same again until i take them to a professional to have them done. And when i asked for my $60 back for a shabby job, the manager threatened me with litigation IF i cancelled my credit card. I told him he can do what he had to do on that one. I paid for a carpet and seat shampoo...what i got was a totally destroyed car upholstery!..NEVER AGAIN!!!

1
★☆☆☆☆

BUYER BEWARE!!!!! by ALLLL means, stay away from this place..i took my 3 week old Ford Escape there to have the sea water washed out of A seat and the floor mats cleaned..what i got back was a tan seated car COVERED in motor oil. Some a**hole decides to detail the inside of my car COVERED in motor all. For anyone out there who knows about motor oil, once it gets in fabric, its basically ruined. When i complained, they sent ANOTHER guy, who had nothing to do with my car, to degrease the seats. After the seats dried, they looked a complete mess! My seats will NEVER be the same again until i take them to a professional to have them done. And when i asked for my $60 back for a shabby job, the manager threatened me with litigation IF i cancelled my credit card. I told him he can do what he had to do on that one. I paid for a carpet and seat shampoo...what i got was a totally destroyed car upholstery!..NEVER AGAIN!!!

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1 out of 1 people found this review helpful.

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manager came up to me in a rude way to talk to me about a mistake i made. he did not pull me to the side or anything he has not only lost a good worker but he has lost a customer.no one in my family will go there. he has no communication skills and should be stripped of management. i am very disappointed of my experience and i tell everyone not to go to this so called auto wash.

1
★☆☆☆☆

manager came up to me in a rude way to talk to me about a mistake i made. he did not pull me to the side or anything he has not only lost a good worker but he has lost a customer.no one in my family will go there. he has no communication skills and should be stripped of management. i am very disappointed of my experience and i tell everyone not to go to this so called auto wash.

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