Feliciano Carol - University Dental Assoc

★★★☆☆
  • 8401 University Exec Park #110

    Charlotte, NC 28262

    Map & Directions
  • 704-547-1970

About Feliciano Carol - University Dental Assoc

Categories
  • Dentists
  • Orthodontists

Health & Medical

Health & Medical
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3.0 4
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Univ Dental Assoc is SO bad, the staff turnover is ridiculous. The customer service is poor. Good luck reaching them on the phone!! The dentist changes every year, as well as the rest of the staff... It's like a factory. The crown I had done STILL isn't right and I will NEVER go back. And charging for your records is insane. I work hard for every dime and refuse to give it up to this horrible place! This place is unworthy.

Found a MUCH better place on Mallard Creek rd. The recept. is great and the dentist is too.. Dr Hager 704 594 9600

http://www.americasmiles.com/profiles/north-carolina/charlotte/dr-donna-hager.php

BUT Stay AWAY from Univ Dental... Or roll the dice!

Carol- Still running

1
★☆☆☆☆

Univ Dental Assoc is SO bad, the staff turnover is ridiculous. The customer service is poor. Good luck reaching them on the phone!! The dentist changes every year, as well as the rest of the staff... It's like a factory. The crown I had done STILL isn't right and I will NEVER go back. And charging for your records is insane. I work hard for every dime and refuse to give it up to this horrible place! This place is unworthy.

Found a MUCH better place on Mallard Creek rd. The recept. is great and the dentist is too.. Dr Hager 704 594 9600

http://www.americasmiles.com/profiles/north-carolina/charlotte/dr-donna-hager.php

BUT Stay AWAY from Univ Dental... Or roll the dice!

Carol- Still running

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I have been a patient at University Dental for several years. All of my crown and bridge work has been completed at this office, and I am completely satisfied. Dr. Wallace is wonderful! Not only is she caring, but she is completely competent. My teeth are in great shape for my age. Any time I have had any type of problem, it has been fixed immediately. Maybe "Run for your Life" just is not a nice person. Employees are people just like the rest of us. If you snap at people, you can expect to get snapped at. Dental work is expensive, no matter where you go. I have been given several price breaks, which I greatly appreciate. I also pay my bill as I am required. You catch more flies with honey than vinegar!

5
★★★★★

I have been a patient at University Dental for several years. All of my crown and bridge work has been completed at this office, and I am completely satisfied. Dr. Wallace is wonderful! Not only is she caring, but she is completely competent. My teeth are in great shape for my age. Any time I have had any type of problem, it has been fixed immediately. Maybe "Run for your Life" just is not a nice person. Employees are people just like the rest of us. If you snap at people, you can expect to get snapped at. Dental work is expensive, no matter where you go. I have been given several price breaks, which I greatly appreciate. I also pay my bill as I am required. You catch more flies with honey than vinegar!

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After reading the review by "Run for your life" I had to laugh. I have been a pt of Dr. Dawn Wallace for a while and I know her as being a great doctor. I had to ask her about this and she told me the REAL story. After trying to numb this pt several times and they were still feeling it, she told the pt that they had ran out of Novocaine to use on THEM. Not that the office was out of Novocaine. (What dental office runs out of Novocaine?!) Dr. Wallace was caring enough not to try to get the person sick from overdosing on Novocaine. (There has been cases that people had died from too much. Do your research "Run") Some doctors would have just kept on going in spite of your discomfort. Also, the doctors at UDA are good and that's why it's hard to get someone on the phone. I have stood there checking out and heard the phones ringing off the hook. But there is only so much they can do at one time. I feel I get personal attention when I'm there and not put on hold so they can answer the phone. And stop complaining about the fee for your records. All doctors are charging these days and maybe if you read the offices policies BEFORE you signed them then you would have known about the fee. By the way it's only 25.00. I suggest to "Run for your life" to get a life and stop crying. Maybe there should be a place to complain about you at your job Ms. Perfect.

5
★★★★★

After reading the review by "Run for your life" I had to laugh. I have been a pt of Dr. Dawn Wallace for a while and I know her as being a great doctor. I had to ask her about this and she told me the REAL story. After trying to numb this pt several times and they were still feeling it, she told the pt that they had ran out of Novocaine to use on THEM. Not that the office was out of Novocaine. (What dental office runs out of Novocaine?!) Dr. Wallace was caring enough not to try to get the person sick from overdosing on Novocaine. (There has been cases that people had died from too much. Do your research "Run") Some doctors would have just kept on going in spite of your discomfort. Also, the doctors at UDA are good and that's why it's hard to get someone on the phone. I have stood there checking out and heard the phones ringing off the hook. But there is only so much they can do at one time. I feel I get personal attention when I'm there and not put on hold so they can answer the phone. And stop complaining about the fee for your records. All doctors are charging these days and maybe if you read the offices policies BEFORE you signed them then you would have known about the fee. By the way it's only 25.00. I suggest to "Run for your life" to get a life and stop crying. Maybe there should be a place to complain about you at your job Ms. Perfect.

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If you are looking to have a painful expensive dental visit without any regard for your health or well-being, this is the place for you. Good luck getting ahold of anyone when you call, they never answer. A high school student was permitted, without my consent, to ovserve my appointment and document my dental records, and was not supervised when it was done. The student did not enter correct records and the hygienist decided they could wait until the end of the day to correct them. Not sure how they are supposed to correctly document a patient if the patient is not there. As well, the novocaine used to numb my tooth for a filling was not working, instead of administering additional novocain or any other anesthetic, the doctor told me they were out of novocaine and continued to drill into the tooth. I was however given the option of scheduling an additional appointment later to finish the tooth. Finally, patients who wish to terminate their relationship and forward their records to a different dentist are required to pay a substantial processing fee. My recommendation..... AVOID THIS OFFICE LIKE THE PLAGUE!!!

1
★☆☆☆☆

If you are looking to have a painful expensive dental visit without any regard for your health or well-being, this is the place for you. Good luck getting ahold of anyone when you call, they never answer. A high school student was permitted, without my consent, to ovserve my appointment and document my dental records, and was not supervised when it was done. The student did not enter correct records and the hygienist decided they could wait until the end of the day to correct them. Not sure how they are supposed to correctly document a patient if the patient is not there. As well, the novocaine used to numb my tooth for a filling was not working, instead of administering additional novocain or any other anesthetic, the doctor told me they were out of novocaine and continued to drill into the tooth. I was however given the option of scheduling an additional appointment later to finish the tooth. Finally, patients who wish to terminate their relationship and forward their records to a different dentist are required to pay a substantial processing fee. My recommendation..... AVOID THIS OFFICE LIKE THE PLAGUE!!!

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